4/5
Trustpilot rating
Buyer reviews
Report
Should I Use Factorial?
All-in-one HR and business management software
Depends
DependsBuy if you're a 20-1,000 person company wanting HR, payroll, and performance in one affordable tool.
Solid, affordable all-in-one HRIS for SMB/mid-market; overkill under 20 people, thin for big enterprises.
Confidence: Medium
$8/user/mo
Starting price
Entry tier, per-user
$2.5B
Valuation
After $150M Series D
Value for money
4
$8/user entry is cheap for all-in-one HRIS
Ease of use
5
Intuitive UI consistently praised across review sites
Feature depth
4
Full suite: HR, payroll, time, performance
Security posture
4
Trust center, HackerOne program, no public CVEs
Pros
- Users consistently praise the intuitive, user-friendly interface²
- All-in-one suite: HR, payroll, time tracking, performance reviews³
- Affordable entry point at $8 per user/month⁷
- Strong security posture: public trust center and HackerOne vulnerability program⁹
- Well-funded and stable: $2.5B valuation after $150M Series D11
Cons
Gotchas
- medium'Starts at $8' implies tiered pricing — your actual quote may run much higher⁷
- mediumMigrating sensitive employee data out of an HRIS is painful — demand export access upfront
- lowNo confirmed free tier in public sources — verify with sales before planning around one
Best for
- SMB and mid-market companies (roughly 20-1,000 staff)
- Teams wanting HR, payroll, time off, and reviews in one place
- Companies outgrowing HR spreadsheets
- EU/Spain teams needing euro payroll
Not for
- Teams under ~20 people — a spreadsheet beats an HRIS
- Large enterprises with complex, customized HR processes
- Buyers wanting only standalone payroll or recruiting
Companies that use it
- Fiduciam13
Pricing
Starting tier
From $8/user/month
- Per-user pricing
- Core all-in-one HR suite (feature detail per tier not public in sources)
Security
No known public vulnerabilities found in the sources reviewed.
What users say
Users across G2, Capterra, and SoftwareSuggest consistently praise Factorial's intuitive, user-friendly interface, matching its 4-star Trustpilot rating.
“Users consistently praise the intuitive...”
“We chose Factorial because the program...”
Alternatives
Compare Factorial with each alternative.
Personio
Comparable European HRIS; strong for EU mid-market
Factorial vs PersonioPeopleForce
Lighter all-in-one HR alternative for smaller teams
Factorial vs PeopleForceBambooHR
Simpler, established SMB HRIS if Factorial feels heavy
A spreadsheet
Fine under ~20 people; skip HRIS admin entirely
Factorial vs A spreadsheetFull analysis
Based on ~20 usable public sources; several review snippets truncated at source, and CVE results under the 'Factorial' name belong to unrelated products.
Sources
- Factorial Reviews — Trustpilot (4-star rating)trustpilot.comreview
- Factorial Reviews — G2g2.comreview
- Factorial Review 2026: Pros, Cons, Features, and Pricingpeoplemanagingpeople.comreview
- Factorial Review 2026: Mid-Market HRIS Softwaredormytech.comreview
review
- 29 Factorial HR Customer Reviews & Referencesfeaturedcustomers.comreview
- Factorial Pricing Plans (official, from $8/user/month)factorialhr.comofficial
- Factorial Spain Pricing (euro payroll)factorial.esofficial
- Factorial Trust Centertrust.factorial.cosecurity
- Factorial — HackerOne Response Policyhackerone.comsecurity
- Factorial Raises $150M Series D, $2.5B Valuationfactorialhr.comnews
news
- Fiduciam: Case Study of Implementing Factorialfactorialhr.co.ukofficial
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