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Factorial Review

Depends

Should I use Factorial?

All-in-one HR and business management software - factorial.ai

· 3 weeks ago

Buy if you're a 20-1,000 person company wanting HR, payroll, and performance in one affordable tool. Skip it if you're under 20 people (a spreadsheet wins) or a large enterprise needing deep customization.

Confidence

Medium. Based on ~20 usable public sources; several review snippets truncated at source, and CVE results under the 'Factorial' name belong to unrelated products.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support qualityEvidence direction unclear
  • Security posture

Pricing

From $8/user/month

Starting tier

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed

Best for

  • SMB and mid-market companies (roughly 20-1,000 staff)
  • Teams wanting HR, payroll, time off, and reviews in one place
  • Companies outgrowing HR spreadsheets
  • EU/Spain teams needing euro payroll

Not for

  • Teams under ~20 people — a spreadsheet beats an HRIS
  • Large enterprises with complex, customized HR processes
  • Buyers wanting only standalone payroll or recruiting

Gotchas - check before you buy

medium

'Starts at $8' implies tiered pricing — your actual quote may run much higher

medium

Migrating sensitive employee data out of an HRIS is painful — demand export access upfront

low

No confirmed free tier in public sources — verify with sales before planning around one

Pros and cons

Pros

  • Users consistently praise the intuitive, user-friendly interface
  • All-in-one suite: HR, payroll, time tracking, performance reviews
  • Affordable entry point at $8 per user/month
  • Strong security posture: public trust center and HackerOne vulnerability program
  • Well-funded and stable: $2.5B valuation after $150M Series D

Cons

  • Mid-market positioning; large enterprises will outgrow it
  • Per-user pricing compounds quickly as headcount grows
  • Payroll depth concentrated in Spain/EU markets

Sources & method

- 13 sources - No known vulnerabilities found in the sources reviewed. CVEs surfaced under the 'Factorial' name (NCalc, a Drupal agency) are unrelated products; Factorial HR runs a trust center, security policy, and HackerOne disclosure program.

official x3review x6security x2news x2

Key stats

  • Value for money: 4/5

    Rating

  • From $8/user/month

    Starting price

  • 13

    Sources

  • Analyzed

  • Value for money: 4/5. $8/user entry is cheap for all-in-one HRIS
  • Ease of use: 5/5. Intuitive UI consistently praised across review sites
  • Feature depth: 4/5. Full suite: HR, payroll, time, performance
  • Support quality. Evidence direction unclear
  • Security posture: 4/5. Trust center, HackerOne program, no public CVEs
  • 4/5 Trustpilot rating Buyer reviews
  • $8/user/mo Starting price Entry tier, per-user
  • $2.5B Valuation After $150M Series D

Pricing

Starting tier

From $8/user/month

  • Per-user pricing
  • Core all-in-one HR suite (feature detail per tier not public in sources)

Security

No known vulnerabilities found in the sources reviewed.

CVEs surfaced under the 'Factorial' name (NCalc, a Drupal agency) are unrelated products; Factorial HR runs a trust center, security policy, and HackerOne disclosure program.

What users say

Users across G2, Capterra, and SoftwareSuggest consistently praise Factorial's intuitive, user-friendly interface, matching its 4-star Trustpilot rating.

“Users consistently praise the intuitive...”
G2 reviews
“We chose Factorial because the program...”
FeaturedCustomers review

Companies that use it

  • Fiduciam13
Full analysis

Based on ~20 usable public sources; several review snippets truncated at source, and CVE results under the 'Factorial' name belong to unrelated products.

Solid, affordable all-in-one HRIS for SMB/mid-market; overkill under 20 people, thin for big enterprises.

Methodology

Based on ~20 usable public sources; several review snippets truncated at source, and CVE results under the 'Factorial' name belong to unrelated products.

Read how a report is made.

Sources

  1. Factorial Reviews — Trustpilot (4-star rating)trustpilot.com
    review
  2. Factorial Reviews — G2g2.com
    review
  3. Factorial Review 2026: Pros, Cons, Features, and Pricingpeoplemanagingpeople.com
    review
  4. Factorial Review 2026: Mid-Market HRIS Softwaredormytech.com
    review
  5. Factorial Software Pricing, Alternatives & More 2026 — Capterracapterra.com
    review
  6. 29 Factorial HR Customer Reviews & Referencesfeaturedcustomers.com
    review
  7. Factorial Pricing Plans (official, from $8/user/month)factorialhr.com
    official
  8. Factorial Spain Pricing (euro payroll)factorial.es
    official
  9. Factorial Trust Centertrust.factorial.co
    security
  10. Factorial — HackerOne Response Policyhackerone.com
    security
  11. Factorial Raises $150M Series D, $2.5B Valuationfactorialhr.com
    news
  12. Factorial snaps up $120M from General Catalyst — TechCrunchtechcrunch.com
    news
  13. Fiduciam: Case Study of Implementing Factorialfactorialhr.co.uk
    official

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