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Folks HR Review

Depends

Should I use Folks HR?

All-in-one HR software for Canadian businesses: HRIS, payroll, ATS, performance reviews - folksrh.com

· 1 week ago

Buy if you're a Canadian SMB wanting one bilingual tool for HR, payroll, and performance reviews. Skip it if you're outside Canada, a very small team, or unwilling to take a sales call before seeing a price.

Confidence

Medium. Based on ~20 public sources; pricing details and verbatim user quotes are scarce.

Ratings

  • Value for moneyNo public pricing found in sources
  • Ease of use
  • Feature depth
  • Support qualityOnly vendor help docs found; no user evidence
  • Security posture

Pricing

Not disclosed

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed

Best for

  • Canadian SMBs wanting HR + payroll in one tool
  • Bilingual English–French workplaces
  • Performance-review-driven teams
  • SMBs replacing spreadsheets and manual payroll

Not for

  • US or international companies — Canadian payroll focus
  • Enterprises needing global compliance at scale
  • Tiny teams under ~10 people — spreadsheets suffice
  • Buyers who won't engage sales before seeing pricing

Gotchas - check before you buy

high

Two breaches (2018 onward) flagged by reviewers; demand security details during sales

medium

Guess: pricing is quote-based; expect per-employee pricing and annual commitments

medium

API access requires submitting a request — not self-serve

low

$175K savings claim is a vendor-published case study; verify locally

Pros and cons

Pros

  • All-in-one platform: HRIS, payroll, ATS, and performance reviews
  • SOC 2 Type 2 certified since November 2024
  • 4.7/5 across 200+ verified reviews
  • Strong bilingual French/English product and support
  • AI recruiting added via Glow Talents acquisition

Cons

  • Two known breaches cited in third-party review since 2018
  • No published pricing; sales contact required
  • Canadian-market focus limits non-Canadian fit

Sources & method

- 12 sources - SOC 2 Type 2 certified (Nov 2024), but a third-party review cites two breaches since 2018.

official x4review x6news x2
  • Two known breaches cited, A Should I Use It comparison references two breaches starting in 2018; details unverified in public sources.

Key stats

  • Ease of use: 4/5

    Rating

  • Not disclosed

    Starting price

  • 12

    Sources

  • Analyzed

  • Value for money. No public pricing found in sources
  • Ease of use: 4/5. 4.7/5 across 200+ verified reviews
  • Feature depth: 4/5. HRIS, payroll, ATS, reviews, AI recruiting
  • Support quality. Only vendor help docs found; no user evidence
  • Security posture: 3/5. SOC 2 Type 2, but breaches cited since 2018
  • 4.7/5 User rating 200+ verified reviews
  • 1,200+ Customers HR professionals using Folks
  • SOC 2 Type 2 Compliance Certified November 2024

Pricing

Not disclosed

Security

SOC 2 Type 2 certified (Nov 2024), but a third-party review cites two breaches since 2018.

  • Two known breaches citedA Should I Use It comparison references two breaches starting in 2018; details unverified in public sources.⁷

What users say

Users rate Folks products 4.7/5 across 200+ verified reviews, while French-language G2 feedback mentions problems with little detail available.

Alternatives

Compare Folks HR with each alternative.

Companies that use it

  • Audacie
Full analysis

Based on ~20 public sources; pricing details and verbatim user quotes are scarce.

Solid Canadian SMB HR suite: HRIS+payroll+ATS, SOC 2, 4.7/5. But past breaches and hidden pricing mean 'depends', not 'buy'.

Methodology

Based on ~20 public sources; pricing details and verbatim user quotes are scarce.

Read how a report is made.

Sources

  1. official
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  4. review
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  9. review
  10. news
  11. news
  12. official

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