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Should I use Follett Software?

K-12 software suite: library management, SIS, facilities, and IT ticketing for school districts - follettsoftware.com

Depends. Built for school districts: large K-12 orgs needing library, resource, SIS, and facilities software under one vendor with procurement budget. Single schools, small libraries, and buyers wanting transparent pricing should look elsewhere.

Confidence

Medium. Based on ~20 public sources. No verbatim user quotes captured in available snippets; pricing is quote-only.

Ratings

  • Value for moneyNo public pricing to judge
  • Ease of useNo rating data in evidence
  • Feature depth
  • Support quality
  • Security posture

Pricing

District quote

Not published — request pricing

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed

Best for

  • Large K-12 districts
  • District library and media teams
  • School facilities and IT ops
  • Districts consolidating multiple vendors

Not for

  • Single-school libraries wanting a simple catalog
  • Small private schools without district IT staff
  • Buyers who need published pricing upfront
  • Parents or teachers buying directly

Gotchas - check before you buy

high

Reported ShinyHunters breach (May 2026); ask vendor for incident details before signing

medium

Pricing is quote-only; costs vary by district size and negotiated contract — demand itemized quotes

medium

Separate product lines (Destiny, Aspen, facilities) — buying one may pull you into the wider suite

medium

Third-party security posture scan scored 22/100; verify current compliance documentation

Pros and cons

Pros

  • Unified K-12 suite spans library, resources, SIS, facilities, and IT ticketing
  • 640 G2 reviews; named to G2 2026 Best Education Software awards
  • Published security program including AI responsibility and security champions
  • Real district case studies published (Rockford, Chenango Valley, Hill School)
  • Available via state purchasing contracts, easing district procurement

Cons

  • No public pricing; quote-based district negotiations only
  • Third-party scanners grade the site F (22/100) on security
  • ShinyHunters reportedly breached Follett Software (May 2026)
  • Sprawling multi-product suite; training and admin likely district-scale effort

Sources & method

Analyzed 10/04/2026 - 10 sources - Vendor publishes a formal security program, but third-party scanners grade F (22/100) and a ShinyHunters breach was reported in May 2026.

official x3review x3security x3news x1
  • Reported ShinyHunters breach, Offensive-security report claims ShinyHunters breached Follett Software LLC, published May 2026. Verify directly with the vendor.
  • F security grade (22/100), Independent security posture scanner graded 22/100.

Key stats

  • Feature depth: 4/5

    Rating

  • Not published — request pricing

    Starting price

  • 10

    Sources

  • Analyzed

  • Value for money. No public pricing to judge
  • Ease of use. No rating data in evidence
  • Feature depth: 4/5. Broad suite: library, SIS, resources, facilities, ticketing
  • Support quality: 3/5. Dedicated Destiny help desk launched for support
  • Security posture: 1/5. Grade F scan; reported ShinyHunters breach
  • 640 G2 reviews across Follett's product line
  • F (22/100) Security grade third-party scanner saasposture.com
  • Quote-only Pricing no public tiers; district contracts

Pricing

District quote

Not published — request pricing

  • District-level licensing
  • State purchasing contract routes available

Security

Vendor publishes a formal security program, but third-party scanners grade F (22/100) and a ShinyHunters breach was reported in May 2026.

  • Reported ShinyHunters breachOffensive-security report claims ShinyHunters breached Follett Software LLC, published May 2026. Verify directly with the vendor.⁶
  • F security grade (22/100)Independent security posture scanner graded 22/100.⁵

What users say

Follett products hold a large G2 review base (640) and earned G2 2026 Best Education Software recognition, though snippets contain no verbatim quotes.

Companies that use it

  • New York City schools (DOE book-access initiative)⁸
  • Rockford Public Schools⁹
  • Chenango Valley Central School District
  • The Hill School
  • Pine Hollow (school library)
Full analysis

Based on ~20 public sources. No verbatim user quotes captured in available snippets; pricing is quote-only.

District-scale K-12 suite (library, SIS, facilities). Great for big districts; overkill for one school. No public pricing.

Methodology

Based on ~20 public sources. No verbatim user quotes captured in available snippets; pricing is quote-only.

Sources

  1. Follett Software Products — 640 G2 Reviewsg2.com
    review
  2. Follett Destiny Library Manager — G2 Reviewsg2.com
    review
  3. Follett Destiny Resource Manager — G2 Reviewsg2.com
    review
  4. Follett Aspen SIS Pricing — G2g2.com
    official
  5. Follett Software Security: Grade F (22/100)saasposture.com
    security
  6. ShinyHunters Breach Follett Software LLCdexpose.io
    security
  7. Follett Data Security pagefollettsoftware.com
    security
  8. Destiny Library Manager in NYC schools initiativeprnewswire.com
    news
  9. Rockford Schools case studyfollettsoftware.com
    official
  10. Follett Florida state purchasing contractdms.myflorida.com
    official

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