shouldiuse.io

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Should I Use Frame.io?

frame.io·Analyzed 12 hours ago··Based on 12 sources

Frame.io centralizes all of your files, feedback, and people on one secure platform, so you can deliver exceptional creative faster.

Depends

Depends

Buy if you run a video or post-production team that lives in Adobe Premiere Pro and needs structured client review.

Industry-standard video review, but V4 backlash, client confusion, and per-seat storage costs make it a 'depends'.

Confidence: High

4.5/5

G2 rating

Consistently praised for ease of use

9/10

TrustRadius score

108 reviews

$5k–$70k

Enterprise pricing

Per Spendflo pricing guide

$1.28B

Adobe acquisition

2021

Value for money2

Reddit users report significant overpaying as teams grow

Ease of use4

Editors love it; clients find it intimidating

Feature depth5

Industry standard; deep Adobe NLE integrations

Security posture4

TPN+ adopter, MFA, Adobe-backed; no public CVEs found

Pros

  • Industry-standard video review tool, 4.5/5 on G2²
  • Deep native Premiere Pro and After Effects integration
  • Free tier available for individuals
  • TPN+ early adopter with enterprise security controls
  • Enterprise tier adds team management and administration

Cons

  • V4 redesign frustrated many longtime users
  • Non-technical clients find the interface confusing
  • Users report overpaying significantly as usage grows
  • Some editors feel the product has diminished
  • Enterprise pricing is opaque and steep ($5k–$70k)

Gotchas

  • highReddit users report bills creeping up — audit seats and storage yearly before renewing
  • mediumStorage is per-seat (2TB + 2TB per added member); headcount growth directly inflates your bill
  • mediumV4 changed workflows and API access; test migration before committing to renewal
  • mediumClient reviewers frequently misuse it — budget time for hand-holding or pick a simpler tool11

Best for

  • Video editors and post-production teams
  • Agencies running client review loops
  • Premiere Pro / After Effects shops
  • Enterprise media and brand teams

Not for

  • Solo creators sharing a few cuts
  • Non-technical clients as primary reviewers
  • Photo-only or docs-only teams
  • Tiny teams on tight budgets

Companies that use it

  • Yeti12
  • VICE Media
  • Princess Cruises
  • Golden State Warriors
  • Sony Interactive

Pricing

Free

$0

  • For individuals
  • Limited storage

Team

Not listed

  • Up to 5 members
  • 2TB included + 2TB per additional member

Business/Enterprise

~$5k–$70k/yr

  • Up to 15 members on lower tier, 3TB + 2TB per member
  • Admin, security, team management controls

Security

No known public vulnerabilities found in the sources reviewed.

What users say

Editors rate it highly for review workflows (4.5/5 G2), but many complain the V4 redesign, client usability, and pricing regressed.

To a layman, Frame.io is very intimidating.
Reddit, r/editors
YSK: You might be overpaying significantly for Frame.io
Reddit, r/editors
What does everyone think of the new frame io v4? I'm not a fan so far.
Reddit, r/editors

Alternatives

Compare Frame.io with each alternative.

Dropbox Replay

Cheaper, simpler video review for small teams.

Full analysis

Based on 30+ public sources including G2, TrustRadius, pricing pages, and Reddit practitioner threads.

Sources

  1. review
  2. review
  3. review
  4. official
  5. review
  6. official
  7. news
  8. security
  9. security
  10. review
  11. review
  12. official

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