shouldiuse.io

VERDICT

Should I use Freelancer?

Access the world's largest cloud workforce. 25.8+ million jobs completed across 3,400+ skills. - freelancer.com

Depends. Reasonable for one-off, low-stakes gigs where free posting and a huge talent pool matter. Avoid it for confidential or mission-critical work, or if you need dependable dispute resolution and support.

Confidence

Medium. Based on ~15 public sources. Most review snippets were truncated, so no verbatim user quotes could be safely extracted.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support quality
  • Security posture

Pricing

Free

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed
Free tierYes
Paid membershipsVaries

Best for

  • One-off gigs
  • Budget-conscious hirers
  • Broad, varied skill needs
  • Comparing multiple quotes

Not for

  • Confidential or mission-critical projects
  • Buyers needing strong dispute support
  • Fee-sensitive small budgets
  • Teams wanting pre-vetted talent only

Gotchas - check before you buy

high

Membership renewals reportedly debit cards without clear notice; cancel fast

high

A past site breach was reported; use a unique password

high

Disputed funds can be lost with weak recourse, per user reports

medium

Core fees apply beyond the project price; read the fee schedule first

Pros and cons

Pros

  • Free to post jobs and compare quotes
  • Huge scale: 25.8M+ jobs, 3,400+ skills
  • Some users cite easy navigation
  • Reviewers on multiple sites deem it legitimate

Cons

  • Users report losing money in bad experiences
  • Complaints of automatic membership debits without consent
  • Finder's fee criticized; costs stack up
  • Low-quality and spammy bids frustrate users
  • Freelancers question whether the marketplace still delivers

Sources & method

Analyzed 9/21/2026 - 12 sources - Responsible-disclosure page exists; one report references a site breach. No platform CVEs found in reviewed sources.

official x3review x8security x1
  • Reported site breach warning, A staffing-industry report references's site being breached and users warned; details unclear in sources reviewed.

Key stats

  • Value for money: 2/5

    Rating

  • Free

    Starting price

  • 12

    Sources

  • Analyzed

  • Value for money: 2/5. Fee complaints and surprise membership debits recur
  • Ease of use: 3/5. Easy navigation cited by some users
  • Feature depth: 4/5. Enormous marketplace across thousands of skills
  • Support quality: 2/5. Users report weak dispute resolution
  • Security posture: 2/5. Breach warning reported; disclosure page exists
  • 25.8M+ Jobs completed Per Freelancer.com
  • 3,400+ Skills covered Marketplace breadth
  • 209 G2 reviews Freelancer Limited listings
  • 4.1/5 AmbitionBox rating 300+ employee reviews

Pricing

Free

Free

  • Post jobs free
  • Compare freelancer quotes

Paid memberships

Varies

  • Membership plans for members
  • Auto-renewal complaints reported

Security

Responsible-disclosure page exists; one report references a site breach.

  • Reported site breach warningA staffing-industry report references's site being breached and users warned; details unclear in sources reviewed.⁸

No platform CVEs found in reviewed sources.

What users say

Mixed: reviewers praise scale and navigation, while Reddit threads document lost funds, surprise charges, and weak support.

Full analysis

Based on ~15 public sources. Most review snippets were truncated, so no verbatim user quotes could be safely extracted.

Massive freelance marketplace, but fee traps, mixed reviews, and support complaints make it a maybe.

Methodology

Based on ~15 public sources. Most review snippets were truncated, so no verbatim user quotes could be safely extracted.

Sources

  1. Freelancer.com Review 2026hireinsouth.com
    review
  2. Freelancer.com Reviews from Real Userstrustradius.com
    review
  3. Freelancer.com Reviews on G2g2.com
    review
  4. Read Customer Service Reviews of freelancer.comtrustpilot.com
    review
  5. Bad experience with freelancer.comreddit.com
    review
  6. Complaint about automatic membership debitsquora.com
    review
  7. Freelancer.com Review: finder's feeijustwanttowrite.com
    review
  8. Freelancer.com warns users about data breachesstaffingindustry.com
    security
  9. Freelancer Responsible Disclosurefreelancer.com
    official
  10. Freelancer Membership Plansfreelancer.com
    official
  11. Freelancer Fees and Chargesfreelancer.com
    official
  12. Is Upwork Worth It in 2026?hereigoagainonmyown.com
    review

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