shouldiuse.io

VERDICT

Should I use DearDoc?

DearDoc is the top-rated healthcare software with 4.9★ across 700+ reviews. Use AI to grow your practice, get more patients, and boost your online presence. - getdeardoc.com

Depends. Buy if you run a solo or small practice (dental, podiatry, chiro, med spa, counseling) and want done-for-you AI marketing — the case studies show real numbers. Skip if you want à la carte tools or transparent pricing: public fee disputes and polarized reviews mean you must scrutinize the contract first.

Confidence

Medium. Based on ~20 public sources: G2, Trustpilot, Glassdoor, Reddit, BBB, JustAnswer, court filings, BuiltWith, and DearDoc's own pages. Many review snippets were truncated, limiting quote depth.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support quality
  • Security posture

Pricing

$249/mo

Telemedicine

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed

Best for

  • Solo and small healthcare practices
  • Dentists, podiatrists, chiropractors, med spas
  • Owners wanting websites plus 24/7 AI chat
  • Practices chasing Google review volume

Not for

  • Practices wanting à la carte or self-serve pricing
  • Large hospitals with in-house marketing teams
  • Buyers unwilling to read contracts and dispute fees
  • Teams needing a bare-bones scheduling or reviews tool

Gotchas - check before you buy

high

Setup-fee disputes are publicly documented — confirm in writing what setup covers before signing

medium

Pricing is mostly quote-based; only telemedicine ($249/mo) is public

medium

Read the refund policy first — it exists, and fee disputes appear in public records

medium

Employee reviews describe a sales-driven culture; expect persistence and negotiate hard

Pros and cons

Pros

  • Case studies show hard numbers: 300 leads/month, 137 referrals, 225+ Google reviews
  • AI chat books patients 24/7, including after hours
  • 4.6/5 on G2; users praise ease of use
  • Bundles chat, scheduling, websites, reviews, telemedicine in one vendor
  • States full HIPAA compliance with dedicated security pages

Cons

  • Public guides exist for disputing DearDoc charges as fraudulent
  • Glassdoor review is titled 'please stay far away as you can'
  • Reddit thread warns DearDoc poses as WebMD
  • BBB profile shows complaints despite accreditation

Sources & method

Analyzed 9/27/2026 - 15 sources - No known vulnerabilities found in the sources reviewed.

official x3review x8security x1news x3

Key stats

  • Value for money: 2/5

    Rating

  • $249/mo

    Starting price

  • 15

    Sources

  • Analyzed

  • Value for money: 2/5. Third-party guides exist for disputing its fees
  • Ease of use: 4/5. G2 users cite ease of use
  • Feature depth: 4/5. AI chat, scheduling, websites, reviews, telemedicine bundled
  • Support quality: 4/5. G2 reviewers call customer service excellent
  • Security posture: 3/5. Claims HIPAA compliance; no independent audit in evidence
  • 4.6/5 G2 rating 51 reviews on G2 seller page
  • $249/mo Starting price telemedicine module, publicly listed
  • ~1,480 Websites using it per BuiltWith
  • $27.3M ARR Est. revenue 2024 estimate, bootstrapped

Pricing

Telemedicine

$249/mo

  • Telehealth visits module
  • Rest of suite is quote-based

Security

No known vulnerabilities found in the sources reviewed.

Companies that use it

  • Hurless Podiatry
  • Klioze Dental
  • Foundation Chiropractic
  • Speech Pathways
  • Rising Sun Counseling Center
Full analysis

Based on ~20 public sources: G2, Trustpilot, Glassdoor, Reddit, BBB, JustAnswer, court filings, BuiltWith, and DearDoc's own pages. Many review snippets were truncated, limiting quote depth.

Done-for-you AI patient marketing for small practices; strong case studies, but public fee disputes and sales-pressure reports.

Methodology

Based on ~20 public sources: G2, Trustpilot, Glassdoor, Reddit, BBB, JustAnswer, court filings, BuiltWith, and DearDoc's own pages. Many review snippets were truncated, limiting quote depth.

Sources

  1. DearDoc Reviews 2026: Details, Pricing, & Features — G2g2.com
    review
  2. Deardoc Products | Read 51 Reviews on G2g2.com
    review
  3. DearDoc Pros and Cons | User Likes & Dislikes — G2g2.com
    review
  4. Trustpilot — Customer Service Reviews of getdeardoc.comtrustpilot.com
    review
  5. Glassdoor — 'DearDoc - please stay far away as you can'glassdoor.sg
    review
  6. Glassdoor — 'DearDoc - Predatory'glassdoor.com
    review
  7. Reddit — 'Beware of DearDocs pretending to be WebMD'reddit.com
    review
  8. JustAnswer — 'DearDoc Charges: How to Dispute Fraudulent Fees'justanswer.com
    news
  9. BBB Complaints — DearDoc, Inc.bbb.org
    review
  10. DearDoc Marketplace — Telemedicine pricingmarketplace.getdeardoc.com
    official
  11. DearDoc — HIPAA Compliancegetdeardoc.com
    official
  12. DearDoc — Security and Compliance Overviewgetdeardoc.com
    security
  13. Case Study: Bouchard Podiatry — 300 Leads/Monthgetdeardoc.com
    official
  14. GetLatka — DearDoc Revenue 2024: $27.3M Est. ARRgetlatka.com
    news
  15. BuiltWith — Websites using DearDoc (~1,480)trends.builtwith.com
    news

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