shouldiuse.io

VERDICT

Should I use GetFriday?

Virtual assistant services — personal and business, India-based dedicated VAs - getfriday.com

Depends. Fits busy founders and execs who want a dedicated India-based assistant and will actively manage the work themselves. Avoid if you need verified recent quality or handle sensitive data — support complaints and a 404 security page are red flags.

Confidence

Medium. Based on 30+ public sources; exact pricing figures were absent from all reviewed pages.

Ratings

  • Value for money
  • Ease of useNo usability evidence in sources
  • Feature depth
  • Support quality
  • Security posture

Pricing

Not disclosed

ModelDedicated VA
Monthly feesNot disclosed
HardwareNot disclosed

Best for

  • Solo founders buried in admin
  • Executives delegating scheduling and research
  • Small businesses needing part-time ops help

Not for

  • Anyone sharing sensitive logins — no public security posture
  • Buyers who need verified recent reviews before paying
  • Hands-off delegators unwilling to manage a remote worker
  • One-off task users; dedicated-VA plans suit steady workloads

Gotchas - check before you buy

high

Poor customer service cited in recent third-party reviews; plan to supervise the assistant closely.

high

Security page returns 404 — no published data-handling details before you share logins.

medium

Exact pricing figures absent from sources reviewed; confirm minimums and refund terms before committing.

medium

2008 CEO letter admitted quality dipped while scaling; growth strains are a known risk.

Pros and cons

Pros

  • Two decades operating; covered by CNN and Tim Ferriss since 2007–2008
  • Dedicated assistant model spanning personal, business, and vacation-rental tasks
  • Publishes named client case studies with measurable results
  • Wide delegation menu: research, social media, blogs, lead generation

Cons

  • Recent in-depth review flags poor customer service
  • Only three Trustpilot reviews despite a 20-year history
  • Reddit small-business users report negative outcomes
  • Ex-employee review warns 'think twice before you leap'

Sources & method

Analyzed 9/27/2026 - 10 sources - No known vulnerabilities found in the sources reviewed. However, the security page returns a 404 — zero security transparency.

official x2review x5security x1news x2
  • Security page returns 404, shows 'Page not found'. No public data-handling, compliance, or encryption details available.

Key stats

  • Value for money: 2/5

    Rating

  • Not disclosed

    Starting price

  • 10

    Sources

  • Analyzed

  • Value for money: 2/5. Support complaints erode perceived value
  • Ease of use. No usability evidence in sources
  • Feature depth: 3/5. Broad task menu, personal and business
  • Support quality: 2/5. Third-party reviews cite poor customer service
  • Security posture: 2/5. Public security page returns 404
  • 3 Trustpilot reviews after 20 years in business
  • 20+ years In operation covered by CNN in 2007 as life outsourcing
  • Dedicated VA Service model India-based, personal and business plans
  • 2008 Notable press featured by Tim Ferriss as Your Man In India

Pricing

Not disclosed

Security

No known vulnerabilities found in the sources reviewed.

  • Security page returns 404shows 'Page not found'. No public data-handling, compliance, or encryption details available.10

However, the security page returns a 404 — zero security transparency.

Companies that use it

Full analysis

Based on 30+ public sources; exact pricing figures were absent from all reviewed pages.

20-year-old India VA service: legit but mixed recent reviews, 404 security page, only 3 Trustpilot reviews. Trial small first.

Methodology

Based on 30+ public sources; exact pricing figures were absent from all reviewed pages.

Sources

  1. GetFriday Trustpilot reviewstrustpilot.com
    review
  2. Beware of virtual assistant firms — Reddit r/smallbusinessreddit.com
    review
  3. Glassdoor employee review — TTK Services (GetFriday)glassdoor.com
    review
  4. Is GetFriday Worth It? In-Depth Review & Verdictglobalhola.com
    review
  5. GetFriday Review — VA Pickervapicker.com
    review
  6. GetFriday and the Cost of Success — CEO letter, Tim Ferriss blogtim.blog
    news
  7. Trends: Life outsourcing — CNN, 2007cnn.com
    news
  8. Blisstil case study — GetFriday bloggetfriday.com
    official
  9. GetFriday pricing plans pagegetfriday.com
    official
  10. GetFriday security page (404)getfriday.com
    security

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