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Gladia Review

Depends

Should I use Gladia?

Solaria-3 - gladia.io

· 2 days ago

Buy Gladia if you are a developer embedding speech-to-text in a product and need speed, multilingual support, and compliance options. Pass if you transcribe files occasionally; cheaper desktop tools or open-source models fit you better.

Confidence

Medium. Based on 14 public sources; several review snippets are truncated.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support qualityNo evidence found.
  • Security posture

Pricing

$0.61 / hour

Pay-as-you-go (asynchronous)

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed
GrowthUsage-based

Best for

  • Voice-product developers needing real-time STT
  • Call-analytics and contact-center tools
  • Meeting-recording apps
  • Regulated teams needing on-prem or data residency

Not for

  • Occasional transcribers who record a few files a month
  • Non-technical teams; this is a developer API, not an app
  • Small startups that cannot absorb usage-based billing spikes
  • Buyers requiring SOC 2 Type 2 evidence today

Gotchas - check before you buy

medium

G2 users flag pricing issues; costs scale with every audio hour.

medium

Uptime SLA is tied to the Growth tier; cheaper plans lack it.

medium

SOC 2 is Type 1, not Type 2; verify audit scope in enterprise deals.

low

AWS Marketplace purchases bill through AWS; estimate usage with the calculator first.

Pros and cons

Pros

  • AWS Marketplace reviewers praise transcription speed.
  • Does not train on customer data by default.
  • SOC 2 Type 1 certified and runs a bug bounty program.
  • Enterprise options include on-premise deployment and data residency.
  • Published case studies cover call centers, meetings, and healthcare.

Cons

  • G2 users report pricing issues.
  • Certification shown is Type 1; Type 2 status is unclear.
  • Deepgram and Speechmatics actively claim accuracy and security advantages.
  • Joining OVH Groupe adds roadmap uncertainty for buyers.

Sources & method

- 14 sources - SOC 2 Type 1 certified, bug bounty, DPA offered, no training on customer data by default; no known breaches reported.

official x4review x4security x3news x3
  • CVE-2026-97058 (transitive, ai-sdk-gladia package), Listed as a transitive finding for the ai-sdk-gladia package on TuxCare's tracker. It affects the SDK integration package, not Gladia's core API.

Key stats

  • Value for money: 3/5

    Rating

  • $0.61 / hour

    Starting price

  • 14

    Sources

  • Analyzed

  • Value for money: 3/5. Users cite pricing issues; rates stay competitive.
  • Ease of use: 4/5. G2 users consistently praise the product.
  • Feature depth: 4/5. Real-time, async, audio intelligence, on-premise options.
  • Support quality. No evidence found.
  • Security posture: 4/5. SOC 2 Type 1, bug bounty, DPA, no-training default.
  • $0.61/hour Starting price Asynchronous transcription rate
  • $16M Funding raised For AI transcription and analytics
  • 3 Pricing editions Per G2 listing

Pricing

Pay-as-you-go (asynchronous)

$0.61 / hour

  • Asynchronous transcription rate
  • Usage-based billing

Growth

Usage-based

  • Uptime SLA included
  • Plan comparison table published

Security

SOC 2 Type 1 certified, bug bounty, DPA offered, no training on customer data by default; no known breaches reported.

  • CVE-2026-97058 (transitive, ai-sdk-gladia package)Listed as a transitive finding for the ai-sdk-gladia package on TuxCare's tracker. It affects the SDK integration package, not Gladia's core API.⁹

What users say

Users praise speed and accuracy while flagging pricing concerns on G2.

“I truly appreciate how fast Gladia is”
AWS Marketplace review

Companies that use it

  • Aircall14
  • Gravite
  • Claap
Full analysis

Based on 14 public sources; several review snippets are truncated.

Fast, compliant STT API for developers building voice products; overkill for casual transcription.

Methodology

Based on 14 public sources; several review snippets are truncated.

Read how a report is made.

Sources

  1. Gladia Reviews 2026, G2g2.com
    review
  2. Gladia Speech-To-Text Reviews, AWS Marketplaceaws.amazon.com
    review
  3. Gladia vs Deepgram, Deepgramdeepgram.com
    review
  4. Gladia official sitegladia.io
    official
  5. Gladia pricing pagegladia.io
    official
  6. Gladia transcription pricing help articlesupport.gladia.io
    official
  7. Gladia security pagegladia.io
    security
  8. Gladia SOC 2 Type 1 announcementx.com
    security
  9. TuxCare CVE tracker, ai-sdk-gladiatuxcare.com
    security
  10. Gladia raises $16Mlinkedin.com
    news
  11. Gladia to join OVH Groupegladia.io
    news
  12. Gladia Growth tier SLA, UsagePricingusagepricing.com
    news
  13. Speechmatics vs Gladiaspeechmatics.com
    review
  14. Aircall x Gladia case studygladia.io
    official

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