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Should I Use Gmelius — Your Team's AI-Powered Inbox for Gmail?

gmelius.com·Analyzed 1 hour ago·Based on 10 sources

Our AI Assistants sort your emails and draft replies, while Gmelius shared inboxes help your team take over conversations so you don't have to. Start for free.

Depends

Buy it if your team already lives in Gmail and juggles a shared inbox like support@ or ops@.

Solid Gmail-native shared inbox for Google Workspace teams; skip if you're solo or off-Gmail.

Confidence: Medium

97/100

Gridinsoft trust score

with mixed review sentiment noted

$15/user/mo

Entry paid tier

Plus plan, per 2023 third-party review

Yes

Free tier

'Start for free' on homepage

Pricing plans

higher tiers unverified in sources

Value for money

Free tier exists, but Drag undercuts at $12 with AI

Ease of use

G2 users consistently praise ease of use

Feature depth

Shared inboxes, four AI assistants, task boards, scheduling

Security posture

97/100 Gridinsoft trust score; public security page

Pros

Runs natively inside Gmail — no new inbox or tool to learn.^²
Four AI assistants handle drafting, sorting, dispatching, and routing.^⁹
Shared inboxes let teammates assign and take over conversations.^¹
Turns emails into tasks on customizable boards.^⁶
Free plan to start.^¹

Cons

Gmail-native only — no Outlook or other providers.^⁸
Third-party scanner reports mixed review sentiment.^⁵
Pricier than Drag, which includes AI from $12/seat.^⁶

Gotchas

mediumDeep Gmail lock-in: the value largely disappears if your team leaves Google Workspace.^⁸
mediumPublic tier pricing ($15/mo) dates to a 2023 review; verify current prices before buying.^⁷
mediumGridinsoft flags 'mixed review sentiment'; use the free trial before an annual commitment.^⁵
lowCompetitor Drag advertises $12/seat with AI included — compare or negotiate.^⁶

Best for

Teams already living in Gmail/Workspace
Shared inboxes: support@, sales@, ops@
Agencies managing client email in Gmail
Teams turning email into task boards

Not for

Outlook or non-Google email shops — it's Gmail-native only
Solo users who just want a personal inbox cleaner
Guess: teams needing SLAs, call center, or knowledge-base helpdesk features
Buyers wanting a standalone app separate from Gmail

Pricing

Plus

$15/user/mo

Entry paid tier per 2023 third-party review
Three paid plans total; higher tiers unverified
Free plan available to start

Security

No known public vulnerabilities found in the sources reviewed.

What users say

Third-party reviews consistently praise ease of use and automation, though one trust scanner notes mixed overall sentiment.

“Users consistently praise the product for its ease of use and automation features, which significantly enhance email management and team collaboration.”

— G2 reviews