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Gmelius — Your Team's AI-Powered Inbox for Gmail Review

Depends

Should I use Gmelius — Your Team's AI-Powered Inbox for Gmail?

Our AI Assistants sort your emails and draft replies, while Gmelius shared inboxes help your team take over conversations so you don't have to. Start for free. - gmelius.com

· 1 month ago

Buy it if your team already lives in Gmail and juggles a shared inbox like support@ or ops@. Skip it if you use Outlook, work solo, or just need labels and a free Google Group.

Confidence

Medium. Based on 10 usable public sources; pricing partly from a 2023 third-party review, so current tiers may differ.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support qualityNo support-quality evidence in sources
  • Security posture

Pricing

$15/user/mo

Plus

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed
Free tierYes

Best for

  • Teams already living in Gmail/Workspace
  • Shared inboxes: support@, sales@, ops@
  • Agencies managing client email in Gmail
  • Teams turning email into task boards

Not for

  • Outlook or non-Google email shops — it's Gmail-native only
  • Solo users who just want a personal inbox cleaner
  • Guess: teams needing SLAs, call center, or knowledge-base helpdesk features
  • Buyers wanting a standalone app separate from Gmail

Gotchas - check before you buy

medium

Deep Gmail lock-in: the value largely disappears if your team leaves Google Workspace.

medium

Public tier pricing ($15/mo) dates to a 2023 review; verify current prices before buying.

medium

Gridinsoft flags 'mixed review sentiment'; use the free trial before an annual commitment.

low

Competitor Drag advertises $12/seat with AI included — compare or negotiate.

Pros and cons

Pros

  • Runs natively inside Gmail — no new inbox or tool to learn.
  • Four AI assistants handle drafting, sorting, dispatching, and routing.
  • Shared inboxes let teammates assign and take over conversations.
  • Turns emails into tasks on customizable boards.
  • Free plan to start.

Cons

  • Gmail-native only — no Outlook or other providers.
  • Third-party scanner reports mixed review sentiment.
  • Pricier than Drag, which includes AI from $12/seat.

Sources & method

- 10 sources - No known vulnerabilities found in the sources reviewed.

official x2review x6security x2

Key stats

  • Value for money: 3/5

    Rating

  • $15/user/mo

    Starting price

  • 10

    Sources

  • Analyzed

  • Value for money: 3/5. Free tier exists, but Drag undercuts at $12 with AI
  • Ease of use: 4/5. G2 users consistently praise ease of use
  • Feature depth: 4/5. Shared inboxes, four AI assistants, task boards, scheduling
  • Support quality. No support-quality evidence in sources
  • Security posture: 4/5. 97/100 Gridinsoft trust score; public security page
  • 97/100 Gridinsoft trust score with mixed review sentiment noted
  • $15/user/mo Entry paid tier Plus plan, per 2023 third-party review
  • Yes Free tier 'Start for free' on homepage
  • 3 Pricing plans higher tiers unverified in sources

Pricing

Plus

$15/user/mo

  • Entry paid tier per 2023 third-party review
  • Three paid plans total; higher tiers unverified
  • Free plan available to start

Security

No known vulnerabilities found in the sources reviewed.

What users say

Third-party reviews consistently praise ease of use and automation, though one trust scanner notes mixed overall sentiment.

“Users consistently praise the product for its ease of use and automation features, which significantly enhance email management and team collaboration.”
G2 reviews
“Gmelius is super helpful if your team spends a lot of time working from Gmail.”
UseOutly review, 2026
“One of the main features of Gmelius is transforming emails into tasks. Then, sorting them into a board.”
DragApp Gmelius review
Full analysis

Based on 10 usable public sources; pricing partly from a 2023 third-party review, so current tiers may differ.

Solid Gmail-native shared inbox for Google Workspace teams; skip if you're solo or off-Gmail.

Methodology

Based on 10 usable public sources; pricing partly from a 2023 third-party review, so current tiers may differ.

Read how a report is made.

Sources

  1. Gmelius homepagegmelius.com
    official
  2. Gmelius on Google Workspace Marketplaceworkspace.google.com
    official
  3. Gmelius security pagegmelius.com
    security
  4. Gmelius Reviews 2026 — G2g2.com
    review
  5. Gridinsoft URL trust scangridinsoft.com
    security
  6. Gmelius Review (2026) — DragAppdragapp.com
    review
  7. Gmelius Review — Expandi (2023 pricing)expandi.io
    review
  8. 5 Best Gmelius Alternatives — Carly AIusecarly.com
    review
  9. Best AI Inbox Tools for Gmail — this+thatthisandthat.chat
    review
  10. Gmelius in 2026 — UseOutlyuseoutly.com
    review

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