shouldiuse.io

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Goodreviews Review

Depends

Should I use Goodreviews?

Integrations - goodreviews.io

· 1 week ago

A fit for local businesses (trades, wellness, legal, tourism) that want cheap, automated Google review collection via Square or Stripe. Skip it if you object to negative-review gating or need e-commerce product reviews and enterprise features.

Confidence

Medium. Based on ~20 public sources; independent review coverage is thin, so pricing beyond entry tier is unverified.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support qualityNo evidence found
  • Security posture

Pricing

From $29/mo

Starter

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed
Free tierNo

Best for

  • Local service businesses
  • Multi-location shops
  • Square and Stripe users
  • Google review growth

Not for

  • E-commerce brands needing product reviews — use
  • Anyone uncomfortable with negative-review gating
  • Enterprises needing deep analytics or APIs
  • Teams wanting full widget design control

Gotchas - check before you buy

high

Review gating risks conflict with Google's review policies — protect your Business Profile

medium

Only $29/mo entry price is public; higher tiers and per-location pricing not published

medium

Competitors explicitly market against its 'deterrence step' — expect filtered public reviews

low

Free trial only; no permanent free tier found in sources

Pros and cons

Pros

  • Automates SMS/email review requests after Square and Stripe invoices
  • Consolidates all business locations into one dashboard
  • Starts at $29/mo, far below legacy reputation tools
  • Vendor testimonial claims 13% more leads
  • Listed on official Square app marketplace

Cons

  • Gates negative feedback, deterring unhappy customers from public reviews
  • Limited widget design control versus alternatives
  • Thin independent review coverage; few verified user ratings
  • Very small team (~8 employees); support capacity unproven

Sources & method

- 12 sources - No known vulnerabilities found in the sources reviewed.

official x6review x4security x1news x1

Key stats

  • Value for money: 4/5

    Rating

  • From $29/mo

    Starting price

  • 12

    Sources

  • Analyzed

  • Value for money: 4/5. Undercuts $500/mo legacy reputation tools at $29/mo
  • Ease of use: 4/5. One-click installs via Square and Stripe marketplaces
  • Feature depth: 3/5. Collects, displays, multi-location; no deep analytics shown
  • Support quality. No evidence found
  • Security posture: 3/5. Publishes security page; no public incidents found
  • $29/mo Starting price Entry plan, per WiserReview 2026
  • Yes Free trial No free tier found
  • 13% Claimed lead lift Vendor testimonial, unverified
  • ~8 employees Team size Per ZoomInfo data

Pricing

Starter

From $29/mo

  • Automated SMS/email review requests
  • Google review collection and display
  • Multi-location support

Security

No known vulnerabilities found in the sources reviewed.

What users say

Independent user reviews are scarce; vendor testimonials claim a 13% lead lift while third-party write-ups criticize its negative-review gating.

“We saw 13% more leads with Goodreviews Very much recommen”
Goodreviews homepage testimonial (vendor-published)

Alternatives

Compare Goodreviews with each alternative.

  • Rannko

    Multi-location reputation management alternative

Full analysis

Based on ~20 public sources; independent review coverage is thin, so pricing beyond entry tier is unverified.

Cheap Google review collector for local shops via Square/Stripe — but it filters unhappy customers before they review.

Methodology

Based on ~20 public sources; independent review coverage is thin, so pricing beyond entry tier is unverified.

Read how a report is made.

Sources

  1. Goodreviews homepagegoodreviews.io
    official
  2. Goodreview Featuresgoodreviews.io
    official
  3. What we believegoodreviews.io
    official
  4. Goodreviews on Stripe Appsmarketplace.stripe.com
    official
  5. official
  6. review
  7. review
  8. review
  9. review
  10. news
  11. security
  12. Review Settings support articlesupport.goodreviews.io
    official

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