Use the free coupons if you pay cash for prescriptions — savings are real and documented. Skip it if you're privacy-sensitive about health data or want reliable customer support.
Confidence
Medium. Based on 14 public sources; most snippets truncated, so quotes are partial.
Ratings
Value for money
Ease of use
Feature depth
Support quality
Security posture
Pricing
$0
Free
ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed
Free tierYes
Paid membership$9.99/month
Weight-loss telemedicine$39/month
Best for
→Uninsured cash payers
→High-deductible plan holders
→Generic drug buyers
→Households without drug coverage
Not for
×Privacy-sensitive patients (FTC found ad-data sharing)
×Anyone whose insurance copays are already cheap
×People needing dependable customer support
×Guess: controlled-substance prescriptions
Gotchas - check before you buy
high
FTC barred sharing sensitive health data with advertisers in 2023; your past data may already have been shared
medium
Prices vary by pharmacy and change often; compare the coupon against your insurance copay before using
medium
The $9.99/month paid plan is unnecessary for many users; verify your savings exceed the fee
medium
Weight-loss telemedicine adds $39/month as a separate subscription on top of prescriptions
Pros and cons
Pros
+Free to use; no signup needed to get coupon savings
+Users report hundreds saved on single prescriptions
+Functions as an insurance substitute for the uninsured
+BBB accredited business profile
+Telehealth expansion includes a $39/month weight-loss program
Cons
−FTC fined it $1.5M for sharing sensitive health data with advertisers
−$25M class-action settlement over privacy violations
−3.0/5 rating from 605 SmartCustomer reviewers
−Independent pharmacies sued over its price-checking tool
−Support and savings complaints recur in user reviews
Sources & method
- 8 sources - 2023: FTC barred GoodRx from sharing consumers' health data for advertising ($1.5M penalty); now HITRUST i1 certified with a HackerOne bug bounty.
official x2review x2security x2news x2
FTC enforcement action over health-data sharing, First-of-its-kind FTC action under the Health Breach Notification Rule; GoodRx settled for $1.5M and was barred from sharing health data for ads.
$25M privacy class-action settlement, Class action alleged GoodRx shared personal information with Meta, Google, and others; settled for $25M.
Key stats
Value for money: 5/5
Rating
$0
Starting price
8
Sources
Analyzed
Value for money: 5/5. Free coupons, documented large savings
Ease of use: 4/5. Free app, instant pharmacy coupons
Feature depth: 3/5. Coupons plus telehealth add-ons
Support quality: 2/5. Repeated service complaints in reviews
Security posture: 2/5. FTC fined $1.5M over data sharing
2023: FTC barred GoodRx from sharing consumers' health data for advertising ($1.5M penalty); now HITRUST i1 certified with a HackerOne bug bounty.
FTC enforcement action over health-data sharingFirst-of-its-kind FTC action under the Health Breach Notification Rule; GoodRx settled for $1.5M and was barred from sharing health data for ads.¹
$25M privacy class-action settlementClass action alleged GoodRx shared personal information with Meta, Google, and others; settled for $25M.²
What users say
Users report dramatic cash-price savings, but reviews are mixed on support quality and savings consistency.
Value for money: 5/5. Free coupons, documented large savings
Ease of use: 4/5. Free app, instant pharmacy coupons
Feature depth: 3/5. Coupons plus telehealth add-ons
Support quality: 2/5. Repeated service complaints in reviews
Security posture: 2/5. FTC fined $1.5M over data sharing
Security notes
2023: FTC barred GoodRx from sharing consumers' health data for advertising ($1.5M penalty); now HITRUST i1 certified with a HackerOne bug bounty.
FTC enforcement action over health-data sharing. First-of-its-kind FTC action under the Health Breach Notification Rule; GoodRx settled for $1.5M and was barred from sharing health data for ads.1
$25M privacy class-action settlement. Class action alleged GoodRx shared personal information with Meta, Google, and others; settled for $25M.2
BuzzRx: Free discount card program, similar pharmacy coverage https://www.buzzrx.com/
SingleCare: Guess: comparable free discount card, large pharmacy network https://www.singlecare.com
Mark Cuban Cost Plus Drugs: Guess: flat low-cost generics, bypasses coupons entirely https://costplusdrugs.com
Sources
1.FTC Enforcement Action to Bar GoodRx from Sharing Health Info for Advertising https://www.ftc.gov/news-events/news/press-releases/2023/02/ftc-enforcement-action-bar-goodrx-sharing-consumers-sensitive-health-info-advertising
2.GoodRx Agrees to Pay $25 Million Settlement for Privacy Violations https://www.hunton.com/privacy-and-cybersecurity-law-blog/goodrx-agrees-to-pay-25-million-settlement-for-privacy-violations
4.I used GoodRX. Here is my review. : r/povertyfinance https://www.reddit.com/r/povertyfinance/comments/1eqwreo/i_used_goodrx_here_is_my_review/
5.How Does GoodRx Work? - NerdWallet https://www.nerdwallet.com/insurance/health/learn/how-does-goodrx-work
6.GoodRx Launches New $39 Per Month Weight Loss Telemedicine https://investors.goodrx.com/news-releases/news-release-details/goodrx-launches-new-39-month-weight-loss-telemedicine/
7.How GoodRx Profits from Our Broken Pharmacy Pricing https://www.drugchannels.net/2020/08/how-goodrx-profits-from-our-broken.html
8.GoodRx | BBB Business Profile https://www.bbb.org/us/ca/santa-monica/profile/coupon-service/goodrx-inc-1216-351397
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