VERDICT
Should I use GoodRx?
Not disclosed - goodrx.com
Worth it. Use the free coupons if you pay cash for prescriptions — savings are real and documented. Skip it if you're privacy-sensitive about health data or want reliable customer support.
Confidence
Medium. Based on 14 public sources; most snippets truncated, so quotes are partial.
Ratings
Pricing
$0
Free
ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed
Free tierYes
Paid membership$9.99/month
Weight-loss telemedicine$39/month
Best for
- Uninsured cash payers
- High-deductible plan holders
- Generic drug buyers
- Households without drug coverage
Not for
- Privacy-sensitive patients (FTC found ad-data sharing)
- Anyone whose insurance copays are already cheap
- People needing dependable customer support
- Guess: controlled-substance prescriptions
Gotchas - check before you buy
high
FTC barred sharing sensitive health data with advertisers in 2023; your past data may already have been shared
medium
Prices vary by pharmacy and change often; compare the coupon against your insurance copay before using
medium
The $9.99/month paid plan is unnecessary for many users; verify your savings exceed the fee
medium
Weight-loss telemedicine adds $39/month as a separate subscription on top of prescriptions
Pros and cons
Pros
- Free to use; no signup needed to get coupon savings
- Users report hundreds saved on single prescriptions
- Functions as an insurance substitute for the uninsured
- BBB accredited business profile
- Telehealth expansion includes a $39/month weight-loss program
Cons
- FTC fined it $1.5M for sharing sensitive health data with advertisers
- $25M class-action settlement over privacy violations
- 3.0/5 rating from 605 SmartCustomer reviewers
- Independent pharmacies sued over its price-checking tool
- Support and savings complaints recur in user reviews
Sources & method
official x2review x2security x2news x2
- FTC enforcement action over health-data sharing, First-of-its-kind FTC action under the Health Breach Notification Rule; GoodRx settled for $1.5M and was barred from sharing health data for ads.
- $25M privacy class-action settlement, Class action alleged GoodRx shared personal information with Meta, Google, and others; settled for $25M.
Key stats
Value for money: 5/5
Rating
$0
Starting price
8
Sources
Analyzed
- Value for money: 5/5. Free coupons, documented large savings
- Ease of use: 4/5. Free app, instant pharmacy coupons
- Feature depth: 3/5. Coupons plus telehealth add-ons
- Support quality: 2/5. Repeated service complaints in reviews
- Security posture: 2/5. FTC fined $1.5M over data sharing
- 3.0/5 SmartCustomer rating 605 reviews
- Yes Free tier Coupons and price comparison
- $9.99/mo Paid membership Optional extra discounts
- $1.5M FTC penalty 2023 health-data sharing settlement
Pricing
Free
$0
- Price comparison across pharmacies
- Prescription discount coupons
Paid membership
$9.99/month
- Extra discounts on medications
Weight-loss telemedicine
$39/month
- Weight-loss telemedicine visits
- GLP-1 access
Security
2023: FTC barred GoodRx from sharing consumers' health data for advertising ($1.5M penalty); now HITRUST i1 certified with a HackerOne bug bounty.
- FTC enforcement action over health-data sharingFirst-of-its-kind FTC action under the Health Breach Notification Rule; GoodRx settled for $1.5M and was barred from sharing health data for ads.¹
- $25M privacy class-action settlementClass action alleged GoodRx shared personal information with Meta, Google, and others; settled for $25M.²
What users say
Users report dramatic cash-price savings, but reviews are mixed on support quality and savings consistency.
“I regret using GoodRx”
Alternatives
Compare GoodRx with each alternative.
RxSaver
Free prescription coupon competitor
GoodRx vs RxSaverBuzzRx
Free discount card program, similar pharmacy coverage
GoodRx vs BuzzRxSingleCare
Guess: comparable free discount card, large pharmacy network
GoodRx vs SingleCare
Mark Cuban Cost Plus Drugs
Guess: flat low-cost generics, bypasses coupons entirely
GoodRx vs Mark Cuban Cost Plus Drugs
Companies that use it
- TrumpRx (federal prescription-pricing site)
Full analysis
Based on 14 public sources; most snippets truncated, so quotes are partial.
Free drug coupons that genuinely work — but it was fined $1.5M for sharing health data with advertisers.
Methodology
Based on 14 public sources; most snippets truncated, so quotes are partial.
Sources
- security
- security
- GoodRx Reviews - 605 Customers Rate 3.0/5smartcustomer.comreview
- review
- How Does GoodRx Work? - NerdWalletnerdwallet.comnews
- GoodRx Launches New $39 Per Month Weight Loss Telemedicineinvestors.goodrx.comofficial
- How GoodRx Profits from Our Broken Pharmacy Pricingdrugchannels.netnews
- official
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