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TeamUp (GoTeamUp) Review

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Should I use TeamUp (GoTeamUp)?

Simple, powerful management software for fitness businesses - goteamup.com

· 1 day ago

Buy it if you run a gym, studio, or class-based membership business — bookings, payments, waivers, and an API are all purpose-built here. Skip it if you're outside fitness or need enterprise reporting, and trial first given the weak 2.6/5 Trustpilot service rating.

Confidence

Medium. Based on 15+ public sources; concrete pricing numbers scarce and some review quotes truncated in the evidence.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support quality
  • Security posture

Pricing

Per active member

Sliding scale by member count

ModelPer active member
Monthly feesNot disclosed
HardwareNot disclosed

Best for

  • Gyms and CrossFit boxes
  • Yoga and pilates studios
  • Bootcamps and PT studios
  • Membership-based class businesses

Not for

  • Non-fitness businesses — it's class/membership-specific
  • Large multi-site chains needing enterprise reporting
  • Solo instructors wanting free or near-free scheduling
  • Support-critical buyers — Trustpilot sits at 2.6/5

Gotchas - check before you buy

medium

Per-active-member sliding pricing — fees climb as your member list grows.

medium

Custom branded app requires a separate request — likely an added cost (Guess).

medium

Support signal is split: comparisons praise helpfulness, Trustpilot averages 2.6/5.

low

Pricing shown via a member-count slider, not flat tiers — expect quote-style friction.

Pros and cons

Pros

  • Purpose-built class booking, memberships, and payments for fitness businesses
  • Documented REST API v2 plus automation integrations
  • GoCardless support for worldwide direct-debit payments
  • Extras include digital waivers, kiosk check-in, and an optional branded app
  • Praised for consistent, helpful support in category comparisons

Cons

  • Weak 2.6/5 Trustpilot customer-service rating
  • Thin independent review base — single ratings on SourceForge and Slashdot
  • Product security page returned 'Page Not Found' during our check
  • Pilates-focused review calls it 'very customer focused but…' — shortcomings implied

Sources & method

- 15 sources - No known vulnerabilities found in the sources reviewed.

official x6review x4security x1news x4

Key stats

  • Value for money: 4/5

    Rating

  • Sliding scale by member count

    Starting price

  • 15

    Sources

  • Analyzed

  • Value for money: 4/5. Users call it cheaper than rivals
  • Ease of use: 3/5. 'Simple, powerful' positioning; mixed user signals
  • Feature depth: 4/5. API v2, waivers, kiosk, branded app
  • Support quality: 2/5. 2.6/5 Trustpilot service rating
  • Security posture: 3/5. No public findings; standard auth/payment docs
  • 2.6/5 Trustpilot rating ~68 reviews
  • Per active member Pricing model sliding scale by member count
  • None disclosed Funding now under DaySmart Software

Pricing

Per active member

Sliding scale by member count

  • Price scales with active members
  • Branded app and extras as add-ons

Security

No known vulnerabilities found in the sources reviewed.

Alternatives

Compare TeamUp (GoTeamUp) with each alternative.

  • Acuity Scheduling

    Simpler, lighter scheduling for solo instructors

Companies that use it

  • CrossFit Dawn12
  • MiBootcamp
  • Elevate Fit
  • SweatFiit
  • AimFit Private Limited
Full analysis

Based on 15+ public sources; concrete pricing numbers scarce and some review quotes truncated in the evidence.

Solid booking/membership platform for gyms and studios; per-member pricing and a weak 2.6/5 Trustpilot say trial first.

Methodology

Based on 15+ public sources; concrete pricing numbers scarce and some review quotes truncated in the evidence.

Read how a report is made.

Sources

  1. TeamUp Reviews — Trustpilot (2.6/5)trustpilot.com
    review
  2. Best (and Worst) Scheduling Software for Pilates Studios — Pilates Bridgepilatesbridge.com
    review
  3. TeamUp Pricing (2026) — Exercise.comexercise.com
    news
  4. Best Membership Software for Wellness Studios — Tregoviatregovia.com
    news
  5. Mindbody Alternatives 2026: TeamUp vs Bizzlybizzly.net
    news
  6. Top 10 GymMaster alternatives — vev.covev.co
    review
  7. TeamUp Reviews — SourceForgesourceforge.net
    review
  8. GoCardless is now available for TeamUp users worldwidegoteamup.com
    official
  9. Digital Waiver Signatures — TeamUp Help Centresupport.goteamup.com
    official
  10. TeamUp API v2 — Developers docsdocs.goteamup.com
    official
  11. GoTeamup Integration — Make.commake.com
    official
  12. CrossFit Dawn case studygoteamup.com
    official
  13. TeamUp Revenue, Funding & Valuation — Prospeoprospeo.io
    news
  14. Security Report · goteamup.com — BlackVeilblackveilsecurity.com
    security
  15. Product security page (returned Page Not Found)goteamup.com
    official

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