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Should I use GuardMetrics?

Security officer tracking software that provides detailed, branded reports and real-time operations intelligence. - guardmetrics.com

Depends. Buy if you run a security guard company that needs tour tracking, incident reports, and branded client reporting. Skip it if you need transparent pricing or a mature vendor — the mobile app is Early Access and the company is very small.

Confidence

Medium. Based on 30+ public sources; review and pricing excerpts were truncated, limiting depth.

Ratings

  • Value for moneyNo public pricing to judge
  • Ease of useNo usable user-review evidence found
  • Feature depth
  • Support quality
  • Security posture

Pricing

Not disclosed

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed

Best for

  • Contract security guard firms
  • Property, healthcare, casino site security
  • Patrol-heavy teams proving service
  • Client-report-driven operations

Not for

  • One-or-two-guard shops — a spreadsheet is enough
  • In-house teams needing PSIM or surveillance integration
  • Buyers demanding self-serve, published pricing
  • Anyone avoiding Early Access software

Gotchas - check before you buy

high

Quote-only pricing: no public tiers to benchmark against competitors

medium

Early Access mobile app may have bugs or missing features

medium

Tiny vendor raises continuity and data-migration risk if they fold

low

No free tier advertised; confirm trial terms on your demo call

Pros and cons

Pros

  • Bundles tours, incident reports, visitor management, and dispatch in one system
  • Real-time officer tracking with branded client-facing reports
  • Mobile guard tour app available on iOS and Android
  • Positions itself as affordable Silvertrac and GuardsPro alternative
  • Tailored for property, healthcare, and casino security firms

Cons

  • No published pricing; must call for a quote
  • OfficerMetrics app still labeled Early Access
  • Small vendor: roughly $990K annual revenue
  • Disclosed funding is just $182.6K
  • Thin independent review footprint; G2 excerpts sparse

Sources & method

Analyzed 9/30/2026 - 12 sources - No known vulnerabilities found in the sources reviewed.

official x3review x4security x2news x3

Key stats

  • Feature depth: 4/5

    Rating

  • Not disclosed

    Starting price

  • 12

    Sources

  • Analyzed

  • Value for money. No public pricing to judge
  • Ease of use. No usable user-review evidence found
  • Feature depth: 4/5. Tours, incidents, visitors, dispatch, branded reports
  • Support quality: 3/5. Site claims responsive team; no third-party proof
  • Security posture: 3/5. Published security page; no audits or issues found
  • ~$990K/yr Estimated revenue GetLatka estimate
  • $182.6K Disclosed funding Per Crunchbase
  • None Public pricing Call for a quote
  • Early Access Mobile app status OfficerMetrics on iOS and Android

Pricing

Not disclosed

Security

No known vulnerabilities found in the sources reviewed.

What users say

Reviews exist on G2, SoftwareAdvice, Trustindex, and Slashdot, but available excerpts are too truncated to quote.

Full analysis

Based on 30+ public sources; review and pricing excerpts were truncated, limiting depth.

Fit for contract guard firms needing patrol proof and client reports. Tiny vendor, Early Access app, call-for-pricing.

Methodology

Based on 30+ public sources; review and pricing excerpts were truncated, limiting depth.

Sources

  1. GuardMetrics homepageguardmetrics.com
    official
  2. GuardMetrics featuresguardmetrics.com
    official
  3. official
  4. security
  5. security
  6. review
  7. review
  8. Trustindex reviewstrustindex.io
    review
  9. review
  10. news
  11. news
  12. news

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