shouldiuse.io

VERDICT

Should I use HCLTech?

Global IT services: AI, cloud, engineering, cybersecurity - hcltech.com

Depends. HCLTech is a global IT services vendor, not software you can buy and deploy. Fit only for large enterprises with procurement muscle; small teams and anyone shopping for a tool should pass.

Confidence

Medium. Based on 40+ public sources; dominated by employee reviews and news, with little buyer-side product feedback.

Ratings

  • Value for moneyNo public pricing; quote-only enterprise contracts
  • Ease of useServices engagements; no self-serve product to evaluate
  • Feature depth
  • Support qualityNo buyer-side support ratings in sources reviewed
  • Security posture

Pricing

Not disclosed

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed

Best for

  • Large enterprises needing IT outsourcing
  • Legacy application modernization at scale
  • Managed security services buyers
  • Public sector digital transformation programs

Not for

  • Startups and small teams — enterprise sales cycles and quote-only contracts
  • Anyone wanting self-serve software with published pricing
  • Teams seeking a simple tool — this is a services vendor, not a product
  • Buyers without procurement and vendor-management capacity

Gotchas - check before you buy

high

No published pricing; everything is quote-based enterprise contracting

medium

Hacker group published claimed stolen data; company says it may be years-old

medium

A ransomware attack was reported on one project environment

medium

Guess: outsourcing engagements create vendor lock-in; switching costs are real

Pros and cons

Pros

  • Full-service breadth: AI, cloud, engineering, cybersecurity under one vendor
  • G2 Leader recognition for HCL BigFix endpoint management
  • AWS partner with public contact-center modernization case study
  • Large case-study catalog across finance, healthcare, public sector

Cons

  • 3.4/5 employee rating across 49,000+ AmbitionBox reviews
  • Repeated CVEs across HCL products: Connections, iNotes, GRAGON
  • Aug 2026 hacker breach claims; company denies any compromise
  • Reddit complaints: last-minute salary revisions, management harassment

Sources & method

Analyzed 9/26/2026 - 10 sources - Active CVE history across HCL software products; Aug 2026 breach claims publicly denied by the company.

official x3review x4security x1news x2
  • CVE-2026-21788: HCL Connections XSS vulnerability, Cross-site scripting flaw tracked in the HCL Connections product.
  • CVE-2025-63402: HCL GRAGON vulnerability, Publicly disclosed vulnerability in an HCL product.
  • 8 CVEs in HCL iNotes, Vulnerability database lists eight CVEs for HCL iNotes.
  • Aug 2026 hacker breach claim, denied, Hacker group claimed stolen data; HCLTech says no evidence of system or client compromise.

Key stats

  • Feature depth: 4/5

    Rating

  • Not disclosed

    Starting price

  • 10

    Sources

  • Analyzed

  • Value for money. No public pricing; quote-only enterprise contracts
  • Ease of use. Services engagements; no self-serve product to evaluate
  • Feature depth: 4/5. Broad AI, cloud, engineering, security service lines
  • Support quality. No buyer-side support ratings in sources reviewed
  • Security posture: 3/5. Multiple product CVEs; 2026 breach claims denied
  • 3.4/5 Employee rating 49,000+ AmbitionBox reviews
  • 53,570 Glassdoor reviews employee sentiment, not buyer reviews
  • 1,670 G2 seller reviews across HCLSoftware products

Pricing

Not disclosed

Security

Active CVE history across HCL software products; Aug 2026 breach claims publicly denied by the company.

  • CVE-2026-21788: HCL Connections XSS vulnerabilityCross-site scripting flaw tracked in the HCL Connections product.
  • CVE-2025-63402: HCL GRAGON vulnerabilityPublicly disclosed vulnerability in an HCL product.
  • 8 CVEs in HCL iNotesVulnerability database lists eight CVEs for HCL iNotes.
  • Aug 2026 hacker breach claim, deniedHacker group claimed stolen data; HCLTech says no evidence of system or client compromise.

What users say

Nearly all reviews are employee sentiment — 3.4/5 on AmbitionBox with recurring complaints about management and sudden salary changes — not buyer feedback.

“HCL HR told me about salary revision only 1 day before”
Reddit, r/developersIndia
“HCLTech harassment and mental torture”
Reddit, r/DarkCorporate
Full analysis

Based on 40+ public sources; dominated by employee reviews and news, with little buyer-side product feedback.

IT services giant, not software. Big-enterprise outsourcing fit; small teams and tool buyers should pass.

Methodology

Based on 40+ public sources; dominated by employee reviews and news, with little buyer-side product feedback.

Sources

  1. HCLTech official sitehcltech.com
    official
  2. HCLTech Reviews by 49,000+ Employees, rated 3.4/5ambitionbox.com
    review
  3. HCLTech Glassdoor reviewsglassdoor.com
    review
  4. HCL Technologies G2 seller reviewsg2.com
    review
  5. HCLTech CVE trackerfeedly.com
    security
  6. HCLTech denies breach after hacker claimsm.economictimes.com
    news
  7. HCL Technologies ransomware reportstaffingindustry.com
    news
  8. HCLTech AWS case studyaws.amazon.com
    official
  9. HCLTech case studies libraryhcltech.com
    official
  10. HCLTech competitors listcraft.co
    review

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