shouldiuse.io

Report

Should I Use Sawyer (HiSawyer)?

hisawyer.com·Analyzed 1 week ago··Based on 10 sources

Kids activity registration software plus a parent-facing class marketplace

Verdict

Depends

Buy if you run a US kids activity business (camp, class, studio) and want registration plus marketplace discovery.

Confidence: Medium

Skip if you operate internationally, serve adults, or want cheap bare-bones signup with transparent pricing.

Solid 4.5/5-rated registration platform for US kids activity businesses; skip if international, tiny, or price-sensitive.

Key stats

  • Value for money: 3/5

    Rating

  • Not disclosed

    Starting price

  • 10

    Sources

  • Analyzed

  • Value for money: 3/5. Reviewers cite higher pricing as a negative
  • Ease of use. No independent usability evidence in sources reviewed
  • Feature depth: 4/5. Registration, payments, profiles, reports, role permissions
  • Support quality: 3/5. Email and Intercom support; no phone evident
  • Security posture: 4/5. Security page, bug bounty, enterprise cloud hosting
  • 4.5/5 G2 rating 74 verified reviews
  • 4.5/5 Software Advice rating 319 reviews
  • DaySmart Ownership VC-backed; now a DaySmart company

Pricing

Not disclosed

Best for and not for

Best for

  • US kids activity providers
  • Camps, classes, and dance studios
  • Providers wanting marketplace exposure
  • Multi-location and franchise programs

Not for

  • International operators — evidence shows US focus
  • Adult education or non-kids businesses
  • Price-sensitive micro programs wanting minimal fees
  • Buyers needing published upfront pricing before sales contact

Biggest gotcha

  • mediumCapterra reviewers flag higher pricing; software fees stack with per-transaction processing fees³
  • mediumNo public pricing numbers in reviewed pages; expect a sales conversation to learn real cost⁴
  • mediumMarketplace migration lock-in: your class listings and reviews live on Sawyer's domain
  • lowCustomer review collection is on by default; you must email support to opt out

Pros

  • 4.5/5 across 74 verified G2 reviews¹
  • Combines a parent marketplace with full business registration tools⁵
  • Handles credit card, ACH payments, and refunds in-platform⁴
  • Customer profiles, financial reports, and role-based permissions included
  • Published security page with bug bounty and vulnerability disclosure⁷

Cons

  • Buyers report higher pricing as a key negative³
  • US-focused; international operators seek alternatives⁸
  • Support is primarily email-based
  • Total cost mixes software fees plus processing fees⁴

Security

No known vulnerabilities found in the sources reviewed.

What users say

Parents use the marketplace to find kids classes, while business reviewers rate it well but flag higher pricing.

“Use HiSawyer to check out all the classes in”
Reddit, r/nycparents
“It is a marketplace for kids classes and i would li”
Reddit, r/smallbusiness
“Buyers report negative points such as higher pricing”
Capterra review summary

Alternatives

Compare Sawyer (HiSawyer) with each alternative.

  • Acuity Scheduling

    G2's top alternative; simpler scheduling for smaller providers

  • Jackrabbit

    Class-management pick named by Software Advice

  • Pembee

    Positions itself as better fit for class operators

    Sawyer (HiSawyer) vs Pembee

Companies that use it

  • Broadway Rose Theatre Company
  • Theater West End
  • Aha Learning Inc
  • Firehouse Art Center
  • Stem Kids New Jersey

Methodology

Based on 20+ public sources; exact tier pricing was not disclosed in any reviewed page.

Sources

  1. review
  2. review
  3. review
  4. official
  5. official
  6. security
  7. security
  8. review
  9. Sawyer — Crunchbasecrunchbase.com
    news
  10. news

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