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Should I use Homeseer?

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Depends. Buy only if you are a tinkerer with Z-Wave-heavy devices who wants deep local automation and will tolerate subscription creep. Beginners and cloud-first users should pick Home Assistant (free) or Hubitat instead.

Confidence

Medium. Based on ~20 public sources including Reddit, vendor forums, CVE databases, and vendor pages; snippets were truncated so some claims rest on visible fragments.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support quality
  • Security posture

Pricing

from $149.95

HomeTroller hub & hardware

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed
MyHS cloud plansubscription

Best for

  • Z-Wave-heavy smart homes
  • Tinkerers wanting deep local automation
  • Owners invested in HomeSeer plugins

Not for

  • Beginners wanting plug-and-play setups
  • Anyone unwilling to pay subscriptions for voice control
  • Users wanting mature Matter support today
  • Buyers wary of small-vendor risk

Gotchas - check before you buy

high

Voice control via Alexa/Google moved behind a paid MyHS subscription

medium

MyHS remote access and 50 GB storage cost recurring fees on top of hardware

medium

Users leaving report rebuilding setups in Home Assistant — expect migration pain

medium

Forum users have openly questioned whether the company will stay in business

Pros and cons

Pros

  • Deep automation platform with a large plugin ecosystem for Z-Wave and Zigbee
  • Local control; MyHS cloud is an optional add-on for remote access
  • Two decades of plugin history and an active user community
  • Long-time users on Reddit call it excellent and very solid

Cons

  • Visible wave of users migrating to Home Assistant or Hubitat
  • Alexa and Google voice control now requires a paid subscription
  • Matter support still beta as of January 2025
  • Small vendor (~$4.5M revenue); users question long-term viability
  • HS4 described as having rough edges in user reviews

Sources & method

Analyzed 9/30/2026 - 10 sources - Legacy directory-traversal CVEs (2001, 2011) and a 2011 CERT advisory; no recent vulnerabilities found in sources reviewed.

official x3review x4security x2news x1
  • CVE-2001-0037 — directory traversal in HomeSeer before 1.4, Directory traversal vulnerability in early HomeSeer web server versions.
  • CVE-2011-4835 — directory traversal, Directory traversal vulnerability disclosed via NVD in 2011.
  • CERT VU#796883 — HS2 web interface multiple vulnerabilities, Multiple vulnerabilities in the HomeSeer HS2 web interface, reported December 2011.

Key stats

  • Value for money: 2/5

    Rating

  • from $149.95

    Starting price

  • 10

    Sources

  • Analyzed

  • Value for money: 2/5. Subscription creep on voice and remote access
  • Ease of use: 2/5. Users report rough edges and frustration
  • Feature depth: 4/5. Huge plugin library, deep Z-Wave automation
  • Support quality: 3/5. Active forums; mixed user reports
  • Security posture: 2/5. Two directory-traversal CVEs; legacy web flaws
  • $149.95 Starting price Entry hardware price on HomeSeer shop
  • 7 Trustpilot reviews Very thin public review base
  • $4.5M Est. annual revenue Owler estimate — small vendor

Pricing

HomeTroller hub & hardware

from $149.95

  • HS4 smart home hub hardware
  • Switches, sensors, cameras sold separately

MyHS cloud plan

subscription

  • Remote access
  • 50 GB storage
  • Voice assistant integration

Security

Legacy directory-traversal CVEs (2001, 2011) and a 2011 CERT advisory; no recent vulnerabilities found in sources reviewed.

  • CVE-2001-0037 — directory traversal in HomeSeer before 1.4Directory traversal vulnerability in early HomeSeer web server versions.
  • CVE-2011-4835 — directory traversalDirectory traversal vulnerability disclosed via NVD in 2011.⁸
  • CERT VU#796883 — HS2 web interface multiple vulnerabilitiesMultiple vulnerabilities in the HomeSeer HS2 web interface, reported December 2011.⁹

What users say

Opinions split: long-time power users praise its automation depth while a visible wave of users has left for Home Assistant and Hubitat.

“Homeseer is excellent.”
Reddit, r/homeautomation
“Homeseer is Awful”
Reddit, r/homeautomation
“Bye Bye Homeseer.....Welcome Home Assistant!”
rutg3r.com blog

Alternatives

Compare Homeseer with each alternative.

Full analysis

Based on ~20 public sources including Reddit, vendor forums, CVE databases, and vendor pages; snippets were truncated so some claims rest on visible fragments.

Powerful but dated smart home hub — great for Z-Wave tinkerers, yet many users are leaving for Home Assistant or Hubitat.

Methodology

Based on ~20 public sources including Reddit, vendor forums, CVE databases, and vendor pages; snippets were truncated so some claims rest on visible fragments.

Sources

  1. HomeSeer: Smart Home Systems For Every Need & Budgethomeseer.com
    official
  2. MyHS Plansshop.homeseer.com
    official
  3. Google, Alexa, and MyHS Changeshomeseer.com
    official
  4. Homeseer is Awful : r/homeautomationreddit.com
    review
  5. Hubitat vs HomeSeer : r/homeautomationreddit.com
    review
  6. Bye Bye Homeseer.....Welcome Home Assistant!rutg3r.com
    review
  7. HomeSeer now charging for Voice Assistant Capabilityreddit.com
    review
  8. CVE-2011-4835 Detail - NVDnvd.nist.gov
    security
  9. HomeSeer HS2 web interface multiple vulnerabilitieskb.cert.org
    security
  10. HomeSeer's Competitors, Revenue, Number of Employeesowler.com
    news

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