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Homesense Review

Depends

Should I use Homesense?

Not disclosed - homesense.com

· 1 day ago

Buy if you want discounted furniture and decor and live near a store — it's a TJX-owned brick-and-mortar bargain chain. Skip it if you want online ordering, consistent stock, or were evaluating this as a software product.

Confidence

Medium. Based on ~40 public web sources: store reviews, employee reviews, news, and TJX breach coverage.

Ratings

  • Value for money
  • Ease of useNo evidence on in-store experience specifics.
  • Feature depthPhysical retailer; no product features to score.
  • Support qualityNo usable support evidence in sources.
  • Security posture

Pricing

Not disclosed

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed

Best for

  • Bargain furniture hunters
  • In-person decor treasure hunts
  • Budget home styling
  • Gift shopping on a budget

Not for

  • Online shoppers — no e-commerce checkout
  • Anyone wanting consistent, predictable stock
  • Software buyers — it's a retail store
  • Shoppers needing guaranteed lowest prices

Gotchas - check before you buy

medium

TJX's 2007 payment-card breach, settled with states in 2009; monitor card statements.

low

Prices reported similar to Marshalls — don't assume it's the cheapest off-price option.

low

No security page on.

Pros and cons

Pros

  • TJX-owned off-price chain within the HomeGoods family, so sourcing is deep.
  • Expanding toward 400 US stores, so one is likely nearby.
  • Wide in-store assortment: furniture, lighting, chandeliers, lamps, and decor.

Cons

  • Website is store info and locator only — no online shopping.
  • Long-time shoppers say it's 'not what it used to be.'
  • Furniture reviews are mixed on price and quality.
  • Employee reviews cite coworker friction despite liking the company.

Sources & method

- 12 sources - Old TJX payment-card breach (2007, settled 2009); nothing current found; homesense.com shows no security page.

official x2review x6security x2news x2
  • TJX payment-card breach, Parent TJX suffered a massive 2007 credit-card data breach across its banners, including HomeSense; settled with U.S. states in 2009.

Key stats

  • Value for money: 4/5

    Rating

  • Not disclosed

    Starting price

  • 12

    Sources

  • Analyzed

  • Value for money: 4/5. Off-price discounts pitched against regular retail.
  • Ease of use. No evidence on in-store experience specifics.
  • Feature depth. Physical retailer; no product features to score.
  • Support quality. No usable support evidence in sources.
  • Security posture: 2/5. TJX's 2007 card breach; no security page.
  • 258 Trustpilot reviews on homesense.com
  • 400 US store target expansion plan reported 2018
  • TJX Parent company also runs TJ Maxx, HomeGoods, Marshalls

Pricing

Not disclosed

Security

Old TJX payment-card breach (2007, settled 2009); nothing current found; homesense.com shows no security page.

  • TJX payment-card breachParent TJX suffered a massive 2007 credit-card data breach across its banners, including HomeSense; settled with U.S. states in 2009.⁹

What users say

Shoppers enjoy the bargain-hunt finds, but long-time customers say stock and quality have slipped and employee reviews are lukewarm.

“I feel so good when I go shopping at Homesense.”
Facebook group post
“Great company, bad coworkers”
Glassdoor employee review
“Winners/Homesense is not what it used to be”
RedFlagDeals forum thread
Full analysis

Based on ~40 public web sources: store reviews, employee reviews, news, and TJX breach coverage.

TJX-owned discount home store, not software: great in-person bargain hunts, no online checkout, dated breach history.

Methodology

Based on ~40 public web sources: store reviews, employee reviews, news, and TJX breach coverage.

Read how a report is made.

Sources

  1. TheKitchn: Homesense Store Reviewthekitchn.com
    review
  2. Trustpilot reviews of homesense.comau.trustpilot.com
    review
  3. RedFlagDeals: Winners/Homesense is not what it used to beforums.redflagdeals.com
    review
  4. Glassdoor employee reviewglassdoor.com
    review
  5. Birdeye store reviewsreviews.birdeye.com
    review
  6. Facebook: Homesense vs Marshalls comparisonfacebook.com
    review
  7. Architectural Digest: Homesense set to expand to 400 US storesarchitecturaldigest.com
    news
  8. Yahoo Finance: Homesense is growing quicklyfinance.yahoo.com
    news
  9. ZDNet: T.J. Maxx hack exposes consumer datazdnet.com
    security
  10. CBC: TJX settlement with U.S. statescbc.ca
    security
  11. homesense.com/securityhomesense.com
    official
  12. US store details pageus.homesense.com
    official

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