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Hostaway Review

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Should I use Hostaway?

Short-Term, Airbnb & Vacation Rental Management Software - hostaway.com

· 1 week ago

Buy if you manage a larger multi-channel portfolio and want one system for channels, messaging, and pricing. Skip it if you host a few listings — quote-only pricing, setup fees, and add-on charges make simpler tools better value.

Confidence

Medium. Based on 20+ public sources including G2, Slashdot, Reddit, and vendor comparisons

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support quality
  • Security posture

Pricing

Custom quote

Quote-based; reported ~$45–$50+/listing/mo plus $100 setup

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed
Free tierNo

Best for

  • Property managers with 10+ listings
  • Multi-channel portfolios (Airbnb, Vrbo,)
  • Teams consolidating several tools into one PMS

Not for

  • Hosts with 1–3 listings — fees won't pencil out
  • Anyone needing transparent, published pricing
  • Budget-conscious small operators hit by per-listing plus add-on fees
  • Solo hosts fine with Airbnb's built-in tools

Gotchas - check before you buy

high

1.8% booking-engine fee launched post-signup; ask for a full fee schedule before committing

medium

Per-listing pricing with reported minimums — total cost scales with portfolio size

medium

$100 setup fee reported; confirm all onboarding costs during the sales call

medium

Pricing changed for existing users in Nov 2024 — negotiate terms and fee locks into your contract

Pros and cons

Pros

  • 4.8/5 across 2,033 Slashdot reviews
  • Named Airbnb preferred software partner
  • All-in-one: channels, messaging, and dynamic pricing in one platform
  • Strong integrations praised by Reddit hosts
  • G2 reviewers call it the market-leading all-in-one tool

Cons

  • No published pricing; everything is quote-based
  • Reported base subscriptions over $300/month
  • 1.8% booking engine fee added November 2024
  • $100 setup fee reported by users
  • Little pricing transparency versus competitors

Sources & method

- 12 sources - No known vulnerabilities found in the sources reviewed.

official x1review x7security x1news x3

Key stats

  • Value for money: 2/5

    Rating

  • Quote-based; reported ~$45–$50+/listing/mo plus $100 setup

    Starting price

  • 12

    Sources

  • Analyzed

  • Value for money: 2/5. Called expensive; setup, per-listing, and booking-engine fees stack up
  • Ease of use: 4/5. Hosts report it saves significant time daily
  • Feature depth: 5/5. G2 reviewers call it comprehensive, market-leading all-in-one
  • Support quality: 3/5. Some users complain about booking support meetings
  • Security posture: 3/5. Public security page; Airbnb preferred partner status
  • 4.8/5 G2 rating 417 vendor reviews
  • 4.8/5 Slashdot rating 2,033 reviews
  • ~$45/listing/mo Starting price Reported; quote-based, not published
  • $365M Funding Raised Dec 2024

Pricing

Custom quote

Quote-based; reported ~$45–$50+/listing/mo plus $100 setup

  • Flat per-listing fee with reported minimums
  • Dynamic pricing tool sold as add-on
  • Booking engine fee of 1.8% reported

Security

No known vulnerabilities found in the sources reviewed.

What users say

Users love the time savings and breadth of features but frequently complain about cost, add-on fees, and opaque pricing.

“I believe Hostaway is the best!”
Reddit, r/AirBnBHosts
“we use hostaway, it just saves a lot of time”
Reddit, r/airbnb_hosts
“Hostaway seems really expensive, how much do you pay?”
Reddit, r/ShortTermRentals

Companies that use it

  • Hidden Creek Ranch TX
Full analysis

Based on 20+ public sources including G2, Slashdot, Reddit, and vendor comparisons

Powerful all-in-one PMS for big portfolios; quote-only pricing and add-on fees overkill for hosts with a few listings.

Methodology

Based on 20+ public sources including G2, Slashdot, Reddit, and vendor comparisons

Read how a report is made.

Sources

  1. Hostaway Reviews - 2026 (Slashdot)slashdot.org
    review
  2. Hostaway Reviews - G2g2.com
    review
  3. Hostaway seems really expensive (Reddit)reddit.com
    review
  4. Hostaway 1.8% booking engine fee (Reddit)reddit.com
    review
  5. Hostaway Pricing, Reviews & Info (HotelMinder)hotelminder.com
    review
  6. 10 Best Short-Term Rental Management Software Tools in 2026 (Touch Stay)touchstay.com
    review
  7. Our Review of Hostaway (Joy Watson Real Estate)joywatsonrealestate.com
    review
  8. Hostaway named preferred software partner for Airbnbshorttermrentalz.com
    news
  9. Hostaway launches dynamic pricing toolshorttermrentalz.com
    news
  10. Hostaway secures $365Mthenextweb.com
    news
  11. Hostaway product security pagehostaway.com
    security
  12. Hostaway pricing pagehostaway.com
    official

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