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iboss Review

Depends

Should I use iboss?

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· 5 days ago

Buy if you run a large distributed network or a school district needing CIPA-compliant filtering, especially with E-Rate funding. Small teams skip it. A simpler web filter or firewall is cheaper and far easier to run.

Confidence

Medium. Based on ~30 public sources; product review volume is thin (16 G2, 37 Trustpilot) and pricing is not public.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support quality
  • Security posture

Pricing

Not public

Enterprise (sales-quoted)

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed

Best for

  • K-12 districts needing CIPA-compliant filtering
  • Large enterprises replacing VPNs with SASE
  • Schools leveraging E-Rate funding
  • Teams consolidating gateway, CASB, DLP

Not for

  • Small teams wanting simple web filtering, overkill
  • Startups without dedicated security staff
  • Buyers needing transparent self-serve pricing
  • Individuals or home users

Gotchas - check before you buy

medium

Sales-led pricing. Budget for negotiation; vendor minimums flagged for MSSPs

medium

Mixed support reports: frustrated customers, though some praise step-by-step help

low

E-Rate 85% discount only applies to eligible schools and libraries

low

Deployment touches every endpoint, including client connectors, plan rollout effort

Pros and cons

Pros

  • Full cloud SASE: web gateway, CASB, DNS security, DLP in one platform
  • CIPA-compliant filtering and student safety monitoring built for K-12
  • E-Rate funding can cover up to 85% for eligible schools
  • Gartner reviewers say it simplifies secure remote access
  • StateRAMP authorized, suited to government buyers

Cons

  • Thin review base: only 16 G2 reviews, 37 Trustpilot ratings
  • Reddit K-12 admins report frustration; sentiment is mixed
  • Reviewers say it faces challenges versus Zscaler
  • Quote-only pricing; no public price list
  • 2024 XSS vulnerability disclosed in Secure Web Gateway

Sources & method

- 18 sources - ISO 27001 and StateRAMP authorized; one 2024 XSS CVE disclosed in Secure Web Gateway.

official x5review x7security x2news x4
  • CVE-2024-3378. XSS in iboss Secure Web Gateway, Cross-site scripting vulnerability in the login portal, published April 2024.

Key stats

  • Value for money: 3/5

    Rating

  • Not public

    Starting price

  • 18

    Sources

  • Analyzed

  • Value for money: 3/5. E-Rate discounts great; enterprise quotes opaque
  • Ease of use: 4/5. Capterra reviewers call it easy to use
  • Feature depth: 4/5. Full SASE suite but trails Zscaler in comparisons
  • Support quality: 3/5. Mixed: frustrated threads alongside praised vendor help
  • Security posture: 4/5. ISO 27001, StateRAMP; one XSS CVE
  • 4.0/5 G2 rating 16 reviews
  • 3.5/5 RFP.wiki rating 176 reviews
  • $195M Total funding Incl. $145M growth round, 2021
  • 4,000+ Claimed scale Enterprises using the platform

Pricing

Enterprise (sales-quoted)

Not public

  • Custom quote via sales
  • Up to 85% off via E-Rate for eligible schools

Security

ISO 27001 and StateRAMP authorized; one 2024 XSS CVE disclosed in Secure Web Gateway.

  • CVE-2024-3378. XSS in iboss Secure Web GatewayCross-site scripting vulnerability in the login portal, published April 2024.⁸

Alternatives

Compare iboss with each alternative.

  • Zscaler

    Larger SASE rival with stronger enterprise mindshare

  • Check Point Harmony SASE

    Established vendor's SASE suite; head-to-head comparison on G2

  • dope.security

    Lightweight direct-to-cloud SWG pitched as iboss alternative

    iboss vs dope.security

  • ContentKeeper

    K-12 filtering alternative debated by school admins

Companies that use it

  • Boston Public Schools17
  • Pascagoula School District18
  • Unnamed Fortune 10 oil & gas company
Full analysis

Based on ~30 public sources; product review volume is thin (16 G2, 37 Trustpilot) and pricing is not public.

Enterprise SASE for big orgs and K-12; overkill for small teams and pricing is quote-only.

Methodology

Based on ~30 public sources; product review volume is thin (16 G2, 37 Trustpilot) and pricing is not public.

Read how a report is made.

Sources

  1. iboss Reviews 2026 — G2g2.com
    review
  2. iboss AI-Powered SASE Platform Reviews — Gartnergartner.com
    review
  3. iboss Reviews — Trustpilottrustpilot.com
    review
  4. iboss Pricing, Cost & Reviews — Capterracapterra.co.uk
    review
  5. iboss vs Barracuda — RFP.wikirfp.wiki
    review
  6. iBoss — the good the bad? (Reddit)reddit.com
    review
  7. Frustrated iBoss customer (Reddit)reddit.com
    review
  8. CVE-2024-3378 — NVDnvd.nist.gov
    security
  9. CVE-2024-3378 — SentinelOnesentinelone.com
    security
  10. iboss K-12 Student Safety & CIPA Complianceiboss.com
    official
  11. iboss E-Rate Firewall-as-a-Serviceiboss.com
    official
  12. iboss Pricingiboss.com
    official
  13. iboss Data Processing Addendum (ISO 27001)iboss.com
    official
  14. iboss StateRAMP — Carahsoftcarahsoft.com
    official
  15. iboss raises $145M — Momentum Cybermomentumcyber.com
    news
  16. iboss 2026 Profile — PitchBookpitchbook.com
    news
  17. Boston Public Schools case studycasestudies.com
    news
  18. Pascagoula School District case studyeschoolnews.com
    news

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