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IDrive Review

Depends

Should I use IDrive?

Online cloud backup and storage for personal, business, and S3-compatible workloads. - idrive.com

· 1 month ago

Buy if you're a cost-conscious individual or small business comfortable troubleshooting on your own — the per-TB pricing is hard to beat. Skip it if you need responsive support or zero client-side security blemishes.

Confidence

Medium. Based on 14+ public sources: PCMag, G2, Trustpilot, CERT/CVE databases, Reddit threads, and IDrive's own pricing and security pages.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support quality
  • Security posture

Pricing

Personal

$6.99/yr intro (5TB; regular $9.99)

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed
Free tierYes
BusinessTiered team plans (see site)
IDrive e2Pay-as-you-go S3-compatible storage

Best for

  • Budget-conscious personal backups
  • Data hoarders with big libraries
  • Small businesses on mixed devices
  • Hybrid local + cloud backup users

Not for

  • Set-and-forget users who expect hands-off reliability
  • Teams needing responsive, SLA-backed support
  • Security-strict orgs uneasy about client-side CVEs
  • Synology-centric shops — there's a serious-warning thread

Gotchas - check before you buy

high

First-year deals renew at full price — budget for the jump.

medium

Windows client shipped CVE-2026-1995 privilege escalation; patch immediately.

medium

Restore failures and slow support recur across Reddit and Trustpilot threads.

Pros and cons

Pros

  • Rated best-value online backup; PCMag calls it fast and easy
  • Very cheap per TB — 10TB deals around $4.98 first year
  • Private-key encryption; IDrive says it never stores your key
  • Free plan available for light backup needs
  • Apps for PC, Mac, Linux, servers, iOS, and Android

Cons

  • Mixed reliability reports; some users restore-fail and switch away
  • Support quality complaints surface repeatedly on Trustpilot
  • 2026 local privilege escalation vulnerability in the Windows client
  • Reviewers flag hidden fees and cheaper competitors on renewal

Sources & method

- 10 sources - Private-key encryption available, but the Windows client had CVE-2026-1995 (local privilege escalation, patched), and a 2018 phishing/breach incident is documented.

official x1review x6security x3
  • CVE-2026-1995 — local privilege escalation in IDrive Windows client, Disclosed March 2026, tracked as CERT VU#330121; IDrive has released a fix.
  • 2018 security breach / phishing incident, Independent writeup describes a phishing-based breach at IDrive; Backblaze had comparable issues.

Key stats

  • Value for money: 5/5

    Rating

  • $6.99/yr intro (5TB; regular $9.99)

    Starting price

  • 10

    Sources

  • Analyzed

  • Value for money: 5/5. Repeatedly praised as cheapest per TB; $4.98/10TB intro deals
  • Ease of use: 4/5. PCMag: fast, easy to use; positive setup feedback
  • Feature depth: 4/5. Hybrid local+cloud backup, Express drive shipping, e2 object storage
  • Support quality: 2/5. Trustpilot ambiguity complaints; multiple Reddit support warnings
  • Security posture: 3/5. Private-key encryption, but CVE-2026-1995 in Windows client
  • 4.5/5 G2 rating 2,712 reviews across IDrive products
  • $6.99/yr Starting price Personal 5TB intro (regular $9.99)
  • Yes Free tier Free plan signup available
  • 4,480+ Aggregated reviews Users tracked by CheckThat

Pricing

Personal

$6.99/yr intro (5TB; regular $9.99)

  • 5TB backup across unlimited devices
  • Private-key encryption
  • First-year discount pricing

Business

Tiered team plans (see site)

  • Team and server backup
  • Unlimited users per plan tier
  • Express physical seed/restore

IDrive e2

Pay-as-you-go S3-compatible storage

  • Object storage, separate product
  • Positioned as cheap S3 alternative

Security

Private-key encryption available, but the Windows client had CVE-2026-1995 (local privilege escalation, patched), and a 2018 phishing/breach incident is documented.

  • CVE-2026-1995 — local privilege escalation in IDrive Windows clientDisclosed March 2026, tracked as CERT VU#330121; IDrive has released a fix.⁶
  • 2018 security breach / phishing incidentIndependent writeup describes a phishing-based breach at IDrive; Backblaze had comparable issues.⁸

What users say

Reviewers consistently praise IDrive's price and feature breadth, while Reddit threads split sharply on long-term reliability and support.

“I've never liked iDrive.”
Reddit, r/DataHoarder

Alternatives

Compare IDrive with each alternative.

  • Backblaze

    Simple unlimited computer backup; the most-cited IDrive alternative.

  • Arq

    Bring-your-own-storage backup for privacy-focused users.

    IDrive vs Arq

  • Wasabi

    Flat-rate hot cloud storage favored by hoarders.

  • Carbonite

    Set-and-forget consumer backup, typically pricier per TB.

Companies that use it

  • Discover Los Angeles
Full analysis

Based on 14+ public sources: PCMag, G2, Trustpilot, CERT/CVE databases, Reddit threads, and IDrive's own pricing and security pages.

Dirt-cheap, feature-rich backup that shines if you're technical; support complaints and a 2026 Windows CVE are the catches.

Methodology

Based on 14+ public sources: PCMag, G2, Trustpilot, CERT/CVE databases, Reddit threads, and IDrive's own pricing and security pages.

Read how a report is made.

Sources

  1. IDrive Review — PCMagpcmag.com
    review
  2. IDrive seller reviews — G2g2.com
    review
  3. IDrive Online Backup Reviews — Trustpilottrustpilot.com
    review
  4. Is anyone happy with iDrive? — Redditreddit.com
    review
  5. A serious warning about iDrive backup service — Redditreddit.com
    review
  6. VU#330121 — IDrive local privilege escalation — CERTkb.cert.org
    security
  7. CVE-2026-1995 — SentinelOne databasesentinelone.com
    security
  8. IDrive security breach writeup — dandreifort.comdandreifort.com
    security
  9. IDrive pricing plans — officialidrive.com
    official
  10. IDrive Pricing Guide 2026 — Cloudwardscloudwards.net
    review

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