shouldiuse.io

VERDICT

Should I use Indiegogo?

Not disclosed - indiegogo.com

Depends. Buy if you are a creator launching a physical product with an existing audience and you accept the 5% fee plus backer-risk reputation. Skip if you need reliable support, scam-free curation, or formal security assurances.

Confidence

Medium. Based on 20+ public sources; many snippets truncated, so verbatim quotes are limited.

Ratings

  • Value for money
  • Ease of useNot disclosed
  • Feature depthNot disclosed
  • Support quality
  • Security posture

Pricing

5% platform fee

Standard campaign

ModelNot disclosed
Monthly fees5%
HardwareNot disclosed
Free tierYes

Best for

  • Gadget makers validating pre-orders
  • Indie filmmakers raising production funds
  • Enterprise brands launching new products

Not for

  • Backers unwilling to risk unfulfilled campaigns
  • Anyone needing responsive customer support
  • Teams wanting strict all-or-nothing curation (use Kickstarter)
  • Buyers needing formal security review for vendor approval

Gotchas - check before you buy

high

Trustpilot's ~1,800 reviews skew toward scams and unanswered support tickets.

medium

5% platform fee plus separate payment processing; total cost before launching.

medium

Campaigns can be placed under review with little warning, stalling launches.

low

No public security page found; disclosure handling is unclear.

Pros and cons

Pros

  • One of the oldest, largest crowdfunding platforms
  • 5% platform fee, standard versus Kickstarter
  • Proven gadget and tech backer audience
  • Enterprise offering serves major brands

Cons

  • Repeated scam-campaign complaints from backers
  • Customer service heavily criticized on Trustpilot and BBB
  • Reddit threads allege the platform facilitates scams
  • Acquired by Gamefound; transition adds uncertainty

Sources & method

Analyzed 9/25/2026 - 9 sources - No active platform breaches found; minor historical incidents in reviewed sources.

official x2review x4security x1news x2
  • 2014 campaign-page hack, One campaign compromised; Indiegogo said it was not a widespread attack.
  • Open Bug Bounty report, Vulnerability reported on.com; researchers unaware of remaining issues.

Key stats

  • Value for money: 3/5

    Rating

  • 5% platform fee

    Starting price

  • 9

    Sources

  • Analyzed

  • Value for money: 3/5. 5% fee matches Kickstarter
  • Support quality: 2/5. Scam and support complaints dominate reviews
  • Security posture: 2/5. No security page; historical exploit reports
  • 5% Platform fee Of funds raised; rivals nearly identical
  • 1,802 Trustpilot reviewers Review base, largely complaint-driven
  • 2008 Founded One of the first crowdfunding platforms
  • 35 G2 reviews Seller-level reviews on G2

Pricing

Standard campaign

5% platform fee

  • No upfront cost to list
  • Payment processing fees charged separately
  • Fee applies to funds raised

Security

No active platform breaches found; minor historical incidents in reviewed sources.

  • 2014 campaign-page hackOne campaign compromised; Indiegogo said it was not a widespread attack.⁷
  • Open Bug Bounty reportVulnerability reported on.com; researchers unaware of remaining issues.

What users say

Feedback is polarized: creators praise reach and results while backers report scam campaigns and poor support.

“Scammers campaigns, stay”
G2 review

Companies that use it

  • Canon
  • Ninebot (KickScooter MAX G2)
  • GPD
  • EyeQue
  • eufy Security
Full analysis

Based on 20+ public sources; many snippets truncated, so verbatim quotes are limited.

Real reach for product launches at a standard 5% fee, but scam complaints and weak support are the tax.

Methodology

Based on 20+ public sources; many snippets truncated, so verbatim quotes are limited.

Sources

  1. Indiegogo Trustpilot reviewstrustpilot.com
    review
  2. Indiegogo Reviews 2026 — G2g2.com
    review
  3. Is Indiegogo knowingly facilitating scams? — Redditreddit.com
    review
  4. Fees — Indiegogo Knowledge Basehelp.indiegogo.com
    official
  5. Indiegogo — Wikipediaen.wikipedia.org
    official
  6. Kickstarter vs Indiegogo 2026: Fees & Success Ratesfundpop.co
    news
  7. Indiegogo Campaign Hacked This Weekend — TechCrunchtechcrunch.com
    security
  8. Gamefound acquires Indiegogogamefound.com
    news
  9. Indiegogo BBB complaintsbbb.org
    review

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