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VERDICT

Should I use Infosec Institute?

Cybersecurity training & certifications - infosecinstitute.com

Depends. Buy if you're an org rolling out security awareness training or team cert prep with vendor budget. Solo bootcamp buyers should comparison-shop first — complaints are loud and pricing is opaque.

Confidence

Medium. Based on ~40 public sources; review snippets truncated and no published pricing found, so confidence is medium.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support quality
  • Security posture

Pricing

Infosec Skills

Not published in reviewed sources

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed
Infosec IQQuote-based

Best for

  • Compliance-driven awareness programs
  • Teams certifying at scale
  • Government and school districts
  • Phishing simulation buyers

Not for

  • Solo learners on a budget
  • RHCSA bootcamp seekers
  • Anyone needing published per-seat pricing
  • Refund-sensitive bootcamp buyers

Gotchas - check before you buy

medium

Bootcamps reportedly cost a few hundred dollars minimum, with quality complaints attached

medium

Customer service complaints documented on pissedconsumer and a dedicated complaint site

low

Enterprise pricing is quote-based; a Gulfport Schools procurement quote shows negotiated district deals

Pros and cons

Pros

  • Rated 4+ across roughly 1,400 G2 reviews
  • 62% ARR growth in 2021
  • Claims 70% of Fortune 500 exposure
  • Won 7 G2 awards in Winter 2020
  • Dedicated state and local government training programs

Cons

  • Dedicated customer complaint site exists
  • Reddit PSA warns against its RHCSA bootcamps
  • Negative reviews on consumer complaint aggregators
  • Mixed bootcamp sentiment among CISSP candidates on Reddit

Sources & method

Analyzed 10/03/2026 - 13 sources - No known vulnerabilities found in the sources reviewed.

official x5review x5security x1news x2

Key stats

  • Value for money: 3/5

    Rating

  • Not published in reviewed sources

    Starting price

  • 13

    Sources

  • Analyzed

  • Value for money: 3/5. Strong G2 scores, vocal price and quality complaints
  • Ease of use: 4/5. 4+ average across ~1,400 G2 reviews
  • Feature depth: 5/5. Certs, bootcamps, phishing sim, awareness under one roof
  • Support quality: 2/5. Complaint site and Reddit PSA cite service problems
  • Security posture: 4/5. Published product security page; no public CVEs found
  • 4+/5 G2 rating ~1,399 reviews
  • 70% Fortune 500 reach self-reported on LinkedIn
  • 62% ARR growth 2021, per PRWeb
  • 7 G2 awards Winter 2020

Pricing

Infosec Skills

Not published in reviewed sources

  • Certification and skills courses
  • Individual and team plans exist

Infosec IQ

Quote-based

  • Phishing simulation
  • Security awareness training

Security

No known vulnerabilities found in the sources reviewed.

What users say

G2 reviewers rate the platform and instructors highly, but a vocal minority of bootcamp customers run dedicated complaint sites and Reddit warnings.

“[PSA] Do NOT use Infosec Institute for RHCSA bootcamps”
Reddit, r/redhat
“InfoSec Institute - Giant mess”
Glassdoor employee review

Companies that use it

  • State of Kansas
  • Bedford Central School District
  • Gulfport Schools12
Full analysis

Based on ~40 public sources; review snippets truncated and no published pricing found, so confidence is medium.

Widely reviewed platform for org-wide security awareness and cert training; mixed, complaint-heavy record for individual bootcamps.

Methodology

Based on ~40 public sources; review snippets truncated and no published pricing found, so confidence is medium.

Sources

  1. review
  2. review
  3. review
  4. review
  5. Infosec Institute Reviews | pissedconsumerinfosec-institute.pissedconsumer.com
    review
  6. news
  7. news
  8. official
  9. Infosec Skills pricinginfosecinstitute.com
    official
  10. official
  11. official
  12. official
  13. Infosec product security pageinfosecinstitute.com
    security

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