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Should I use Innago?

We value your privacy - innago.com

Worth it. Buy if you're a landlord with a handful of units who wants free rent collection, screening, and leases in one app. Pass if you run a large portfolio, need deep accounting, or refuse to shift fees onto tenants.

Confidence

Medium. Based on 25+ public sources; many snippets truncated mid-sentence, so review quotes are partial.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support quality
  • Security posture

Pricing

$0

Landlord plan

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed
Free tierYes

Best for

  • Landlords with 1–50 units
  • First-time landlords
  • Remote rent collection
  • Mobile-home-park and mid-term rental operators

Not for

  • Large multifamily operators needing RealPage/AppFolio-class depth
  • Landlords unwilling to pass fees to tenants
  • Teams needing deep accounting and reporting
  • Buyers requiring public security disclosures or SLAs

Gotchas - check before you buy

medium

'Free' means tenants pay transaction and screening fees — reviewers call this the one real catch.

medium

Polarized Reddit feedback: test with one unit before migrating your whole portfolio.

low

Forum threads question how free landlord software monetizes long-term.

Pros and cons

Pros

  • Free for landlords; costs covered by tenant-paid fees.
  • Reviewers consistently praise ease of use.
  • Holds 5.0/5 across 1,859 G2 reviews per comparison site.
  • Covers rent collection, screening, and leases in one app.
  • iOS app available for landlords and tenants.

Cons

  • Free pricing shifts costs to tenants via per-transaction fees.
  • Reddit threads report serious app and payment frustrations.
  • Public security page reportedly absent.
  • Small vendor: $4M raised versus much larger incumbents.

Sources & method

Analyzed 9/26/2026 - 11 sources - No known vulnerabilities found in the sources reviewed.

official x2review x7security x1news x1

Key stats

  • Value for money: 5/5

    Rating

  • $0

    Starting price

  • 11

    Sources

  • Analyzed

  • Value for money: 5/5. Free for landlords; tenant-paid fees
  • Ease of use: 4/5. Repeatedly praised for ease across review sites
  • Feature depth: 3/5. Solid basics; lighter than enterprise PM suites
  • Support quality: 4/5. Advertises direct phone support; no complaints found
  • Security posture: 3/5. Auth0/Sift upgrade; minimal public security disclosure
  • 5.0/5 G2 rating 1,859 reviews (per RFP.wiki)
  • $0 Landlord price Tenants pay transaction fees
  • Yes Free tier No landlord subscription
  • $4M Funding Raised July 2022

Pricing

Landlord plan

$0

  • Rent collection, leases, maintenance
  • Tenant screening included
  • Tenants pay per-transaction fees

Security

No known vulnerabilities found in the sources reviewed.

What users say

Review sites skew positive on ease and price, but Reddit threads are notably polarized, with some users reporting app and payment failures.

“I really appreciate the ease”
G2 review
“It seriously is the worst app ever.”
Reddit, r/PropertyManagement
“Innago does everything for free.”
Reddit, r/Landlord

Companies that use it

  • NVR Properties
  • JoLeigh Mobile Home Parks
  • Stellar Housing Solutions
  • Paradrome Properties
Full analysis

Based on 25+ public sources; many snippets truncated mid-sentence, so review quotes are partial.

Free, easy landlord software that works — tenants pay the fees. Polarized Reddit; ideal for small portfolios.

Methodology

Based on 25+ public sources; many snippets truncated mid-sentence, so review quotes are partial.

Sources

  1. review
  2. review
  3. review
  4. review
  5. review
  6. review
  7. official
  8. news
  9. security
  10. review
  11. official

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