shouldiuse.io

VERDICT

Should I use Internetmatters?

Free UK online safety advice for parents and schools - internetmatters.org

Worth it. A free, credible UK not-for-profit advice hub for keeping children safe online — worth using if you're a parent, carer, or school. Not for anyone wanting software that actually monitors or filters; it guides you, it doesn't do it for you.

Confidence

Medium. Based on ~30 public sources; no consumer review sites found, so user-feedback confidence is limited.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support qualityNo support evidence found
  • Security postureNo security findings in sources reviewed

Pricing

Free

All content

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed
Free tierYes

Best for

  • UK parents setting up kids' first devices
  • Schools and safeguarding leads
  • Parents of children with SEND
  • Free parental-control walkthroughs

Not for

  • Anyone wanting software that actually monitors or filters
  • Non-UK families needing localised law and service guidance
  • Buyers comparing paid parental-control suites — nothing to buy here
  • Teams needing supported, SLA-backed tooling

Gotchas - check before you buy

low

Everything is free — no pricing traps, but no support desk either

low

No security page found on their own site

low

Guidance pages carry ad/tracking cookies (Google, X) per page snippets

Pros and cons

Pros

  • Free online safety advice, practical tools, and resources
  • Step-by-step parental-control guides for major platforms
  • Advice organised by child's age, app, and activity
  • Free AI assistant answers parental-control questions
  • Research cited by Ofcom and UK Parliament

Cons

  • Guess: guidance only — won't monitor or filter anything itself
  • UK-centric; guidance may not fit other countries' services and laws
  • Endorsements come from schools and charities; no independent user reviews found

Sources & method

Analyzed 9/20/2026 - 10 sources - No known vulnerabilities found in the sources reviewed.

official x6review x2news x2

Key stats

  • Value for money: 5/5

    Rating

  • Free

    Starting price

  • 10

    Sources

  • Analyzed

  • Value for money: 5/5. Completely free, no paid tier
  • Ease of use: 4/5. Advice sorted by age and app
  • Feature depth: 4/5. Guides, checklists, AI assistant, research
  • Support quality. No support evidence found
  • Security posture. No security findings in sources reviewed
  • £0 Price Free resource; no paid tiers found
  • Not-for-profit Organisation Independent, UK-based
  • Sky, Tesco Mobile, Roblox Named partners Broadband and platform backers

Pricing

All content

Free

  • Advice by age, app, and activity
  • Parental-control setup guides
  • Research reports and checklists

Security

No known vulnerabilities found in the sources reviewed.

What users say

Feedback in the sources is institutional endorsement from schools, charities, and police rather than consumer reviews.

Alternatives

Compare Internetmatters with each alternative.

Companies that use it

  • Roblox
  • Tesco Mobile
  • Sky⁹
Full analysis

Based on ~30 public sources; no consumer review sites found, so user-feedback confidence is limited.

Free UK not-for-profit advice hub for kids' online safety. Great guidance, zero monitoring software.

Methodology

Based on ~30 public sources; no consumer review sites found, so user-feedback confidence is limited.

Sources

  1. Internet Matters (official site)internetmatters.org
    official
  2. Internet Matters - Wikipediaen.wikipedia.org
    official
  3. Parental controls and privacy settings guidesinternetmatters.org
    official
  4. Get online safety advice by age, apps and activityinternetmatters.org
    official
  5. Ask Internet Matters AI assistantinternetmatters.org
    official
  6. Internet Matters - Educate Against Hate listingeducateagainsthate.com
    review
  7. Internet Matters - Prospero Teaching resource reviewprosperoteaching.com
    review
  8. Internet Matters Response Form - Ofcomofcom.org.uk
    news
  9. Internet Matters and Sky partnershipskygroup.sky
    news
  10. Internet Matters partner pageinternetmatters.org
    official

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