Report

Should I Use Lusha?

lusha.com·Analyzed 1 hour ago·Based on 10 sources

Verified B2B data with 290M+ contacts, 87.8M in the US, and 26 buying signals, available in Lusha workspace, Claude, ChatGPT, through API and MCP.

Depends

Buy for US-heavy outbound sales or recruiting teams doing high-volume contact prospecting.

Solid US prospecting data and a free tier, but credit caps, price hikes, and EU privacy probes make it a maybe.

Confidence: Medium

4.3/5

G2 rating

1,665 reviews

$29.90/user/mo

Starting price

Paid tiers; free plan exists

Yes

Free tier

Limited credits

$1.5B

Valuation

$205M Series B, 2021

Value for money

Users report price hikes; credits burn fast

Ease of use

Chrome extension praised; quick lookups

Feature depth

290M contacts, signals, API, funding data

Security posture

SOC 2 and pen tests; EU probes active

Pros

4.3/5 stars across 1,665 G2 reviews
Free plan lets you test data quality before paying^³
290M+ contacts, 26 buying signals, API and AI-agent access^³
5.1% bounce rate beat rivals in one side-by-side test¹⁰
SOC 2 Type 2, penetration-tested, enterprise-grade encryption^⁴

Cons

Italian data regulator investigating alleged privacy breaches^⁶
Users report surprise price increases
Advertised 98% accuracy disputed by independent reviewers
Named in false-advertising lawsuit over teaser profiles^⁸
Scored just 68 of 231 in one third-party review

Gotchas

highCredit caps bite: roughly 480 credits per user; annual-plan structure makes overages painful^⁹
mediumCRM integrations gated behind higher tiers
mediumUsers report mid-cycle price increases squeezing budgets
mediumTrustpilot sentiment skews negative; verify support quality before committing^²

Best for

US outbound SDR teams
Recruiters sourcing candidates
SMB and mid-market prospecting
LinkedIn extension workflows

Not for

GDPR-sensitive EU campaigns
Budget-tight solo users
Buyers needing guaranteed email accuracy
Enterprises wanting deepest data coverage

Companies that use it

Explorium

Pricing

Free

Limited credits
Basic contact lookups

Starter/Pro

from ~$29.90/user/mo

Larger credit allowance
Chrome extension
Integrations on higher tiers

Scale

Not disclosed

Enterprise tier
Custom contracts

Security

SOC 2 Type 2, penetration-tested, strong encryption; no known breaches, but an active Italian privacy investigation.

Italian Garante investigationItaly's data protection authority opened an investigation into Lusha over alleged privacy breaches, April 2025.^⁶
Extension data-harvesting research (2020)Security researchers flagged Lusha's browser extension for harvesting personal data; Lusha disputed the sourcing.^⁷
False advertising lawsuitLusha faced a suit over using teaser profiles to advertise its website.^⁸