shouldiuse.io

VERDICT

Should I use Macrium?

Not disclosed - macrium.com

Depends. Buy if you need rock-solid Windows disk imaging for business machines or irreplaceable data. Skip if you're a casual user — the free edition is gone and subscription pricing makes free tools smarter.

Confidence

Medium. Based on ~50 public sources reviewed; snippets truncated so exact prices and star ratings unconfirmed.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support quality
  • Security posture

Pricing

Not confirmed in sources

Macrium Reflect X Home

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed
Free tierNo
Business (Workstation/Server/MSP)Not confirmed in sources

Best for

  • MSPs managing client fleets
  • SMBs needing bare-metal recovery
  • Windows power users with irreplaceable data
  • Manufacturing and ops recovery compliance

Not for

  • Casual home users — Windows built-in backup suffices
  • Anyone wanting a free tier
  • Budget buyers avoiding subscriptions
  • Guess: Mac/Linux shops — Macrium is Windows-focused

Gotchas - check before you buy

high

Subscription-only shift with Reflect X ends perpetual licenses many buyers still expect

medium

Proprietary backup format — restores typically require Macrium installed

medium

No free tier anymore; users now recommend Hasleo or Windows tools instead

low

Secure Boot restore problems reported by users

Pros and cons

Pros

  • Praised by reviewers and MSPs for reliable Windows imaging
  • Users consistently praise ease of use on G2
  • Strong endorsement in the MSP community
  • 20+ years in market with enterprise case studies
  • Publishes prompt security advisories with fixes

Cons

  • Free edition discontinued
  • Moving to subscription-only licensing with Reflect X
  • Pricing drives existing users to hunt alternatives
  • 2025 driver vulnerabilities enabled privilege escalation

Sources & method

Analyzed 9/25/2026 - 12 sources - Two 2025 CVEs in the Reflect driver (privilege escalation, out-of-bounds write); vendor published advisories and fixes.

official x1review x5security x3news x3
  • CVE-2025-53394 & CVE-2025-53395, Macrium Reflect driver out-of-bounds write and privilege escalation flaws; vendor advisory issued with remediation.
  • VU#760767, CERT/CC: Macrium Reflect contains a privilege escalation vulnerability.

Key stats

  • Value for money: 2/5

    Rating

  • Not confirmed in sources

    Starting price

  • 12

    Sources

  • Analyzed

  • Value for money: 2/5. Subscription shift and price complaints alienate long-time users
  • Ease of use: 4/5. G2 users consistently praise ease of use
  • Feature depth: 5/5. Spans Home to MSP fleets; retention rules, SiteBackup
  • Support quality: 3/5. Dedicated team claimed; case studies cite fast remote fixes
  • Security posture: 3/5. Two 2025 driver CVEs; advisories and patches shipped
  • 93 G2 reviews Macrium Software seller page
  • None Free tier Reflect Free discontinued
  • $5.6M Est. ARR 2025 GetLatka estimate
  • 20+ years Track record Per macrium.com

Pricing

Macrium Reflect X Home

Not confirmed in sources

  • Full PC disk imaging
  • Dedicated support team

Business (Workstation/Server/MSP)

Not confirmed in sources

  • Per-machine licensing
  • MSP partner program

Security

Two 2025 CVEs in the Reflect driver (privilege escalation, out-of-bounds write); vendor published advisories and fixes.

  • CVE-2025-53394 & CVE-2025-53395Macrium Reflect driver out-of-bounds write and privilege escalation flaws; vendor advisory issued with remediation.⁷
  • VU#760767CERT/CC: Macrium Reflect contains a privilege escalation vulnerability.⁹

What users say

Reviewers and MSPs praise reliability and ease of use, while long-time users complain about pricing, the subscription shift, and the discontinued free edition.

“Macrium Reflect is Amazing”
Reddit, r/msp
“If Macrium Reflect X is too expensive, what will you switch to?”
ElevenForum thread
“So Macrium Free is no more right? Any good alternatives?”
Reddit, r/pcmasterrace

Companies that use it

  • Honda11
  • Husco
  • Sysmex
Full analysis

Based on ~50 public sources reviewed; snippets truncated so exact prices and star ratings unconfirmed.

Loved Windows imaging backup for MSPs; free tier dead and subscription pricing pushes casual users to Hasleo.

Methodology

Based on ~50 public sources reviewed; snippets truncated so exact prices and star ratings unconfirmed.

Sources

  1. Macrium homepagemacrium.com
    official
  2. Macrium Reflect X Home review — PCWorldpcworld.com
    review
  3. Macrium Reflect is Amazing — Reddit r/mspreddit.com
    review
  4. Macrium Backup & Restore reviews — G2g2.com
    review
  5. Subscription-only shift — Reddit r/DataHoarderreddit.com
    review
  6. Pricing complaints thread — ElevenForumelevenforum.com
    review
  7. Macrium security advisory CVE-2025-53394/53395macrium.com
    security
  8. NVD CVE-2025-53394nvd.nist.gov
    security
  9. CERT VU#760767kb.cert.org
    security
  10. Macrium revenue estimate — GetLatkagetlatka.com
    news
  11. Honda selects Macrium — Industrial Cyberindustrialcyber.co
    news
  12. Macrium Reflect Free discontinued — Genie9genie9.com
    news

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