Buy if you need rock-solid Windows disk imaging for business machines or irreplaceable data. Skip if you're a casual user — the free edition is gone and subscription pricing makes free tools smarter.
Confidence
Medium. Based on ~50 public sources reviewed; snippets truncated so exact prices and star ratings unconfirmed.
Ratings
Value for money
Ease of use
Feature depth
Support quality
Security posture
Pricing
Not confirmed in sources
Macrium Reflect X Home
ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed
Free tierNo
Business (Workstation/Server/MSP)Not confirmed in sources
Best for
→MSPs managing client fleets
→SMBs needing bare-metal recovery
→Windows power users with irreplaceable data
→Manufacturing and ops recovery compliance
Not for
×Casual home users — Windows built-in backup suffices
×Anyone wanting a free tier
×Budget buyers avoiding subscriptions
×Guess: Mac/Linux shops — Macrium is Windows-focused
Gotchas - check before you buy
high
Subscription-only shift with Reflect X ends perpetual licenses many buyers still expect
medium
Proprietary backup format — restores typically require Macrium installed
medium
No free tier anymore; users now recommend Hasleo or Windows tools instead
low
Secure Boot restore problems reported by users
Pros and cons
Pros
+Praised by reviewers and MSPs for reliable Windows imaging
+Users consistently praise ease of use on G2
+Strong endorsement in the MSP community
+20+ years in market with enterprise case studies
+Publishes prompt security advisories with fixes
Cons
−Free edition discontinued
−Moving to subscription-only licensing with Reflect X
−Pricing drives existing users to hunt alternatives
- 12 sources - Two 2025 CVEs in the Reflect driver (privilege escalation, out-of-bounds write); vendor published advisories and fixes.
official x1review x5security x3news x3
CVE-2025-53394 & CVE-2025-53395, Macrium Reflect driver out-of-bounds write and privilege escalation flaws; vendor advisory issued with remediation.
VU#760767, CERT/CC: Macrium Reflect contains a privilege escalation vulnerability.
Key stats
Value for money: 2/5
Rating
Not confirmed in sources
Starting price
12
Sources
Analyzed
Value for money: 2/5. Subscription shift and price complaints alienate long-time users
Ease of use: 4/5. G2 users consistently praise ease of use
Feature depth: 5/5. Spans Home to MSP fleets; retention rules, SiteBackup
Support quality: 3/5. Dedicated team claimed; case studies cite fast remote fixes
Security posture: 3/5. Two 2025 driver CVEs; advisories and patches shipped
93 G2 reviews Macrium Software seller page
None Free tier Reflect Free discontinued
$5.6M Est. ARR 2025 GetLatka estimate
20+ years Track record Per macrium.com
Pricing
Macrium Reflect X Home
Not confirmed in sources
Full PC disk imaging
Dedicated support team
Business (Workstation/Server/MSP)
Not confirmed in sources
Per-machine licensing
MSP partner program
Security
Two 2025 CVEs in the Reflect driver (privilege escalation, out-of-bounds write); vendor published advisories and fixes.
CVE-2025-53394 & CVE-2025-53395Macrium Reflect driver out-of-bounds write and privilege escalation flaws; vendor advisory issued with remediation.⁷
VU#760767CERT/CC: Macrium Reflect contains a privilege escalation vulnerability.⁹
What users say
Reviewers and MSPs praise reliability and ease of use, while long-time users complain about pricing, the subscription shift, and the discontinued free edition.
AOMEI Backupper: Budget consumer imaging and cloning alternative. https://www.aomeitech.com/clone-tips/macrium-reflect-alternative-8523.html
Windows built-in backup: Guess: fine for casual file backups; skip imaging software entirely. https://askleo.com/why-do-you-prefer-macrium-reflect-over-windows-7s-backup-program/
Sources
1.Macrium homepage https://www.macrium.com/
2.Macrium Reflect X Home review — PCWorld https://www.pcworld.com/article/3204158/macrium-reflect-x-home-review-2.html
3.Macrium Reflect is Amazing — Reddit r/msp https://www.reddit.com/r/msp/comments/18xxot2/macrium_reflect_is_amazing/
Comments
One queue. No nested comments. Give a display name first. Limit: 200 words per comment and 7 comments per day. You can edit or delete yours.
No comments yet.