shouldiuse.io

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Should I Use Mailrelay?

mailrelay.com·Analyzed 9 hours ago··Based on 14 sources

Free account sends up to 80,000 emails per month to up to 20,000 contacts.

Worth it

Worth it

Buy if you're a small business, NGO, or newsletter sender wanting free bulk email under 20,000 contacts.

Huge free tier (80k emails/20k contacts) is the draw; thin reviews and weak security transparency are the trade.

Confidence: Medium

4.4/5

Capterra rating

110 reviews

80,000 emails/mo

Free tier

to 20,000 contacts, $0

~4/5

Trustpilot

customer rating

~$1.3M

Company revenue

GetLatka estimate

Value for money4

80k emails/mo free beats most rivals

Ease of use4

4.4/5 Capterra suggests a smooth experience

Feature depth3

New AI features; integration breadth unclear

Security posture2

2023 plugin CSRF CVE; no security page

Pros

  • Free tier: 80,000 emails/month to 20,000 contacts¹
  • Solid 4.4/5 Capterra rating across 110 reviews³
  • Enterprise users include Asus, Meliá, Save the Children12
  • Has a responsible disclosure security policy
  • Reviewers call it the best and cost-friendly option

Cons

  • Only ~12 G2 reviews — thin independent feedback
  • Reddit users say Brevo outperforms it for new senders
  • No dedicated security page found
  • WordPress plugin had a CSRF vulnerability (CVE-2023-45108)

Gotchas

  • mediumFree plan caps at 20,000 contacts — list growth forces paid tiers¹
  • mediumWordPress plugin users face CSRF risk unless updated past 2023 patch
  • mediumNo public security page; hard to vet data handling
  • lowSome Reddit users rate rivals like Brevo 2x better

Best for

  • Small businesses sending newsletters
  • Budget-conscious lists under 20k contacts
  • NGOs and associations
  • Spanish/European market teams

Not for

  • High-volume senders past 20,000 contacts
  • Developers needing transactional SMTP/API scale — SendGrid-class tools fit better
  • Security-sensitive enterprises wanting public security documentation
  • Guess: shops needing deep ecommerce/CRM integrations

Companies that use it

  • Asus12
  • Meliá Hotels13
  • Save the Children14
  • SEPI (Spanish public entity)
  • Premier Casino

Pricing

Free

$0

  • 80,000 emails/month
  • Up to 20,000 contacts

Security

One known CVE on its WordPress plugin (CSRF, 2023); responsible disclosure policy exists, but no dedicated security page found.

  • CVE-2023-45108 — CSRF in Mailrelay WordPress pluginThe Mailrelay WordPress plugin was affected by a cross-site request forgery vulnerability.

What users say

Reviewers like the price and free tier, but some Reddit users say rivals like Brevo outperform it.

In my opinion Brevo is 2x better
Reddit, r/marketing
Mailrelay is the best and cost-friendl…
G2 review

Alternatives

Compare Mailrelay with each alternative.

Brevo

Reddit pick for starting from scratch; strong free tier

SendGrid

Better fit for developer/transactional email at scale

Moosend

Named among Mailrelay's top alternatives; automation-focused

Full analysis

Based on ~30 public sources; G2 review count is small (12) and some review snippets were truncated.

Sources

  1. official
  2. Mailrelay homepagemailrelay.com
    official
  3. review
  4. review
  5. review
  6. review
  7. security
  8. security
  9. security
  10. news
  11. news
  12. Asus case studymailrelay.com
    official
  13. Meliá case studymailrelay.com
    official
  14. official

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