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Marcus by Goldman Sachs UK Review

Depends

Should I use Marcus by Goldman Sachs UK?

Not disclosed - marcus.co.uk

· 3 days ago

Marcus UK fits savers who want a simple, Goldman-backed savings pot and nothing else. Anyone needing full banking, cards, or dependable support picks another bank.

Confidence

Medium. Based on about 20 public sources; UK-specific evidence is thin, so some findings come from the US product.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support quality
  • Security posture

Pricing

3.5% APY (US site)

High Yield Online Savings

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed
High-Yield CDsRate not listed in sources

Best for

  • Savers parking emergency cash
  • People wanting a simple second savings pot
  • Fans of Goldman Sachs backing

Not for

  • Anyone needing a current account or debit card
  • People moving large sums often; transfers get held
  • Users who expect fast, human support
  • Anyone wanting loans, cards, and investing in one app

Gotchas - check before you buy

high

Support complaints are frequent; some transfers and withdrawals get held

medium

Product range is limited to savings and CDs

medium

UK rates are absent from reviewed sources; the US site shows 3.5% APY

low

Rates track competitors, so the headline rate changes often

Pros and cons

Pros

  • Backed by Goldman Sachs, a major global bank
  • Offers a mobile app for account management
  • Historically matched top competitor rates, including Apple Savings
  • Some users praise fast transfers and good rates

Cons

  • Limited product range, focused on savings
  • Many users report terrible customer service
  • Some users report funds held after transfers
  • Customers filed CFPB complaints over account issues
  • UK site shows no security page

Sources & method

- 12 sources - No CVEs found for Marcus products; a 2021 breach notice exists for parent Goldman Sachs Bank USA.

official x3review x6security x1news x2
  • Goldman Sachs Bank USA breach notification (2021), Massachusetts assigned data breach number 20274 to Goldman Sachs Bank USA, the bank behind Marcus.

Key stats

  • Value for money: 4/5

    Rating

  • 3.5% APY (US site)

    Starting price

  • 12

    Sources

  • Analyzed

  • Value for money: 4/5. Competitive APY versus big banks
  • Ease of use: 4/5. Digital-only, simple app flow
  • Feature depth: 2/5. Savings and CDs only, limited range
  • Support quality: 2/5. Many complaints about frozen transfers
  • Security posture: 3/5. 2021 parent breach notice; UK security page missing
  • 3.5% APY Top savings rate (US site) High Yield Online Savings
  • 298 Trustpilot reviews Listed for marcus.co.uk
  • 2016 Launched Goldman Sachs consumer bank

Pricing

High Yield Online Savings

3.5% APY (US site)

  • Variable rate
  • Digital only

High-Yield CDs

Rate not listed in sources

  • Terms include 18 months

Security

No CVEs found for Marcus products; a 2021 breach notice exists for parent Goldman Sachs Bank USA.

  • Goldman Sachs Bank USA breach notification (2021)Massachusetts assigned data breach number 20274 to Goldman Sachs Bank USA, the bank behind Marcus.10
Full analysis

Based on about 20 public sources; UK-specific evidence is thin, so some findings come from the US product.

Goldman-backed UK savings pot with solid rates; savings-only range and repeated support complaints.

Methodology

Based on about 20 public sources; UK-specific evidence is thin, so some findings come from the US product.

Read how a report is made.

Sources

  1. review
  2. Marcus by Goldman Sachs Bank Review 2026compute-beta-dev.qa.bankrate.com
    review
  3. review
  4. review
  5. review
  6. review
  7. official
  8. High-Yield CDsmarcus.com
    official
  9. official
  10. security
  11. news
  12. news

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