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VERDICT

Should I use MentalUP?

Educational games and brain training for kids - mentalup.co

Depends. Fine if your kid enjoys the games and you subscribe via Apple/Google stores so you can cancel and dispute easily. Avoid web signups: independent sites show 1.0/5 ratings, unauthorized-charge reports, and refund fights.

Confidence

Medium. Based on 20+ public sources; independent review volume is thin and several snippets were truncated.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support quality
  • Security posture

Pricing

Personal/Family subscription

Varies by country (local pricing)

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed

Best for

  • Parents of K-12 kids wanting daily gamified brain exercises
  • Home attention/focus practice between school terms
  • Schools piloting screen-based cognitive activities

Not for

  • Anyone wary of auto-renewal traps — unauthorized-charge complaints exist
  • Families wanting free options — Khan Academy and PBS Kids cover it
  • Teens or adults — content targets K-12 children
  • Buyers expecting proven clinical gains — evidence is modest

Gotchas - check before you buy

high

Web signups tied to unauthorized-charge and refund complaints; prefer in-app purchases for easier disputes.

medium

'Local pricing' varies by country; comparison page shows no upfront numbers before signup.

medium

Independent reviewers rate it 1.0/5 — weight complaints heavily over vendor marketing.

Pros and cons

Pros

  • 10M+ users claimed; popular with parents and schools
  • Personalized content adapts to each child
  • Positive hands-on parent reviews; kids stay engaged
  • Academic studies examined its attention-skill effects
  • EdTech Impact notes behaviour/wellbeing improvements

Cons

  • 1.0/5 average from 12 independent customer reviews
  • Reddit review alleges shady subscription practices
  • Charges reported without user-approved subscriptions
  • Refund requests reported as difficult or refused
  • Only 48 Trustpilot reviews — thin independent signal

Sources & method

Analyzed 9/30/2026 - 10 sources - No confirmed breach of MentalUP itself, but thousands of user credentials tied to its domains appear in infostealer logs.

official x2review x6security x1news x1
  • Infostealer credentials tied to mentalup.net, Hudson Rock lists 6,251 credentials harvested by info stealers from cybercrime logs — user credential exposure, not a confirmed company breach.
  • Infostealer credentials tied to mentalupiqtest.com, Hudson Rock flags the IQ-test domain's threat posture with 4,505 exposed credentials in stealer logs.

Key stats

  • Value for money: 2/5

    Rating

  • Varies by country (local pricing)

    Starting price

  • 10

    Sources

  • Analyzed

  • Value for money: 2/5. Billing complaints plus free rivals like Khan Academy Kids.
  • Ease of use: 4/5. Parents and app-store reviews report easy, engaging games.
  • Feature depth: 4/5. Adaptive exercises, fitness content, K-12 coverage.
  • Support quality: 2/5. Refund and unauthorized-charge complaints on consumer forums.
  • Security posture: 3/5. No breach found; stealer logs expose user credentials.
  • 1.0/5 Independent rating 12 SmartCustomer reviews
  • 48 Trustpilot reviews mentalup.net — very low volume
  • 10M+ Users vendor-claimed on official site

Pricing

Personal/Family subscription

Varies by country (local pricing)

  • Personalized brain games
  • Fitness exercises for K-12 kids

Security

No confirmed breach of MentalUP itself, but thousands of user credentials tied to its domains appear in infostealer logs.

  • Infostealer credentials tied to mentalup.netHudson Rock lists 6,251 credentials harvested by info stealers from cybercrime logs — user credential exposure, not a confirmed company breach.⁹
  • Infostealer credentials tied to mentalupiqtest.comHudson Rock flags the IQ-test domain's threat posture with 4,505 exposed credentials in stealer logs.

What users say

Vendor channels show high ratings, but independent complaint sites and Reddit report billing surprises, refund fights, and 'shady practices.'

“Shady practices: my disappointing review on mentalup”
Reddit, r/Consumerism
“I Never Approved a MentalUP Subscription but Was Charged Anyway”
Sikayetvar complaint
“I love MentalUP because the”
Apple App Store review

Alternatives

Compare MentalUP with each alternative.

Full analysis

Based on 20+ public sources; independent review volume is thin and several snippets were truncated.

Kids' brain-training app kids enjoy, but independent reviews are poor (1.0/5) with billing complaints — pay via app stores only.

Methodology

Based on 20+ public sources; independent review volume is thin and several snippets were truncated.

Sources

  1. Mentalup.co Reviews - 12 Customers Rate 1.0/5smartcustomer.com
    review
  2. Trustpilot reviews of mentalup.nettrustpilot.com
    review
  3. Shady practices: my disappointing review on mentalup (Reddit)reddit.com
    review
  4. I Never Approved a MentalUP Subscription but Was Charged Anywaysikayetvar.com
    review
  5. I Want a Refund for My MentalUP Subscription Purchasesikayetvar.com
    review
  6. MentalUP Brain Training for Kids Review (Real Mum Review)realmumreview.com
    review
  7. MentalUP - Business page (10M+ users)mentalup.co
    official
  8. MentalUP - Compare Plans and Pricingmentalup.co
    official
  9. Hudson Rock - mentalup.net infostealer credentialshudsonrock.com
    security
  10. MentalUP attention-skills study (ResearchGate)researchgate.net
    news

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