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Minted Review

Depends

Should I use Minted?

Not disclosed - minted.com

· 1 month ago

Buy if you want artist-designed wedding or holiday stationery for a one-off order and accept premium pricing. Skip if you need dependable customer support or reuse passwords — service complaints and the 2020 breach are well documented.

Confidence

Medium. Based on 20+ public sources; many review snippets were truncated in capture.

Ratings

  • Value for money
  • Ease of use
  • Feature depthPhysical goods store; not applicable
  • Support quality
  • Security posture

Pricing

Wedding invitations

~$160+ per order (buyer-reported, plus ~$50 shipping)

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed
Free tierNo
Save the DatesPromos up to 25% off
Holiday cardsUp to 30% off + free shipping promos

Best for

  • Couples wanting artist-designed wedding invites
  • Holiday card senders
  • Art print and decor shoppers

Not for

  • Password-reusers — 933K Minted passwords were cracked and sold
  • Buyers needing responsive, patient customer support
  • Tight-deadline, error-intolerant orders

Gotchas - check before you buy

high

2020 breach hit ~5M accounts; 933K passwords later cracked and sold. Use a unique password.

medium

Invite orders reportedly run $160+ plus ~$50 shipping; discounts fluctuate constantly.

medium

Support responsiveness is the most common complaint across Trustpilot, BBB, and Reddit.

medium

$5M class action settlement followed the breach.

Pros and cons

Pros

  • Large independent-artist design marketplace for stationery
  • One buyer called it the easiest part of her wedding
  • Frequent promos: 20-30% off plus free shipping offers
  • Free wedding website pairs with the stationery

Cons

  • Frequent customer service and refund complaints
  • May 2020 data breach exposed ~5 million users
  • No security page found on the site
  • Reddit warning threads about order problems

Sources & method

- 11 sources - Breached May 2020 (~5M users); $5M class action settled; no security page found on site.

official x1review x5security x3news x2
  • May 2020 data breach, ~5M users affected; 933K cracked passwords later offered for sale; settled via $5M class action.
  • No public security page, Review of found no security page.

Key stats

  • Value for money: 3/5

    Rating

  • ~$160+ per order (buyer-reported, plus ~$50 shipping)

    Starting price

  • 11

    Sources

  • Analyzed

  • Value for money: 3/5. Promos help but invite orders run $160+
  • Ease of use: 4/5. Buyer calls it the easiest wedding task
  • Feature depth. Physical goods store; not applicable
  • Support quality: 2/5. Recurring complaints on Trustpilot, BBB, Reddit
  • Security posture: 2/5. 2020 breach hit ~5M users
  • 3.9/5 CrowdTrust rating 12 reviews
  • $160+ Typical invite order plus ~$50 shipping, buyer-reported
  • $208M Series E raised Permira, T. Rowe Price
  • ~5M users 2020 breach scale $5M class action settled

Pricing

Wedding invitations

~$160+ per order (buyer-reported, plus ~$50 shipping)

  • Custom artist designs
  • All-in-one and four-panel formats

Save the Dates

Promos up to 25% off

  • Card formats
  • Pairs with Minted wedding website

Holiday cards

Up to 30% off + free shipping promos

  • Premium card options

Security

Breached May 2020 (~5M users); $5M class action settled; no security page found on site.

  • May 2020 data breach~5M users affected; 933K cracked passwords later offered for sale; settled via $5M class action.⁶
  • No public security pageReview of found no security page.

What users say

Polarized: buyers praise the designs and ease of use, but customer service complaints recur across Trustpilot, BBB, and Reddit.

“I used Minted for my wedding and it was the easiest part ...”
New York Post
“My invitations cost $160 plus $50 ...”
Reddit, r/weddingplanning
“Has anyone else had a bad experience with Minted?”
Reddit, r/weddingplanning
Full analysis

Based on 20+ public sources; many review snippets were truncated in capture.

Gorgeous artist invites, premium prices, spotty support, and a 2020 breach of ~5M users. Fine for one-off orders.

Methodology

Based on 20+ public sources; many review snippets were truncated in capture.

Read how a report is made.

Sources

  1. Minted Reviews | Trustpilottrustpilot.com
    review
  2. Minted warning - Reddit r/weddingplanningreddit.com
    review
  3. Unfortunate experience with Minted - Redditreddit.com
    review
  4. Minted All-in-one Invitations - Redditreddit.com
    review
  5. Minted customers complain - Yahoo Financefinance.yahoo.com
    news
  6. Minted Data Breach - Have I Been Pwnedhaveibeenpwned.com
    security
  7. Minted Data Breach $5M Class Action Settlementtopclassactions.com
    security
  8. 933K cracked passwords of Minted users for salemedium.com
    security
  9. Minted $208M Series E - Crunchbase Newsnews.crunchbase.com
    news
  10. Minted homepage and promosminted.com
    official
  11. Minted Review: Wedding Websites - TopConsumerReviewstopconsumerreviews.com
    review

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