shouldiuse.io

VERDICT

Should I use Myntra?

India's online shopping destination for women, men, and kids fashion - myntra.com

Depends. Buy if you are an India-based fashion shopper hunting deals across a huge brand catalog and can tolerate dynamic pricing. Avoid if you need easy returns, predictable prices, or are sensitive about account security.

Confidence

Medium. Based on 40+ public sources; many snippets truncated, so ratings lack exact scores.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support quality
  • Security posture

Pricing

Free

Shopper

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed
Free tierYes
Myntra InsiderNot listed on evidence pages

Best for

  • India-based fashion shoppers
  • Deal hunters during sale events
  • Mobile-first shopping
  • Brand variety seekers

Not for

  • Buyers needing hassle-free returns
  • Anyone who hates dynamic/algorithmic pricing
  • Privacy-wary users spooked by leak reports
  • Sellers wanting low commissions

Gotchas - check before you buy

high

Dynamic pricing: same item can cost more minutes later

high

App prices shown higher than other sales channels

high

Return pickups can fail; customers report refund fights

medium

Account-takeover complaints persist; sellers face ~18% GST plus commissions

Pros and cons

Pros

  • Huge fashion catalog for women, men, and kids
  • Visual image search adoption grew 35% year-over-year
  • Runs a public whitehat bug bounty program
  • Long track record since 2007, Flipkart-backed
  • Ships GenAI shopping assistant built on Aerospike

Cons

  • Users say product quality has seriously declined
  • Return pickup disputes reported by customers
  • Higher prices shown on app versus other channels
  • Accusations of rejecting honest customer reviews
  • Unauthorized login incidents reported in 2022

Sources & method

Analyzed 9/26/2026 - 13 sources - Historical 2013 data breach and 2022 unauthorized-login reports; operates a HackerOne-backed whitehat program.

official x2review x7security x2news x2
  • Security breach exposing customer personal data, A 2013 breach at exposed customer personal information, per a public disclosure.
  • Unauthorized login reports, In October 2022, Myntra users reported unauthorized logins into their accounts.

Key stats

  • Value for money: 2/5

    Rating

  • Free

    Starting price

  • 13

    Sources

  • Analyzed

  • Value for money: 2/5. Users report dynamic pricing and higher app prices
  • Ease of use: 3/5. App works well; complaints about clutter and pricing
  • Feature depth: 4/5. Massive catalog, visual search, GenAI assistant Maya
  • Support quality: 1/5. Recurring refund, pickup, and care complaints
  • Security posture: 2/5. Past breach, unauthorized logins, but runs bug bounty
  • Oct 2007 Founded Bengaluru, later acquired by Flipkart
  • $125M Funding From parent FK Myntra Holdings, Singapore
  • 247 Reviews.io reviews Trending negative recently
  • +35% YoY Visual search adoption Via Rezolve AI partnership

Pricing

Shopper

Free

  • Free to browse and order
  • Standard shipping/return rules apply

Myntra Insider

Not listed on evidence pages

  • Loyalty program, engagement-based perks
  • See Insider page for current terms

Security

Historical 2013 data breach and 2022 unauthorized-login reports; operates a HackerOne-backed whitehat program.

  • Security breach exposing customer personal dataA 2013 breach at exposed customer personal information, per a public disclosure.⁹
  • Unauthorized login reportsIn October 2022, Myntra users reported unauthorized logins into their accounts.⁸

Alternatives

Compare Myntra with each alternative.

  • Ajio

    Guess: Reliance-owned fashion rival with similar brand depth

    Myntra vs Ajio

  • Amazon Fashion India

    Guess: Stronger return dispute resolution and price history

  • Flipkart

    Myntra's parent; broader catalog beyond fashion

    Myntra vs Flipkart
Full analysis

Based on 40+ public sources; many snippets truncated, so ratings lack exact scores.

India's biggest fashion store: huge selection, but pricing games and weak support. Shop deals, expect return fights.

Methodology

Based on 40+ public sources; many snippets truncated, so ratings lack exact scores.

Sources

  1. Myntra - Wikipediaen.wikipedia.org
    official
  2. Myntra Trustpilot reviewstrustpilot.com
    review
  3. 247 Genuine Customer Reviews | Myntrareviews.io
    review
  4. MYNTRA has become TRASH - Redditreddit.com
    review
  5. Myntra quality has seriously gone downhill - Redditreddit.com
    review
  6. Myntra showing higher price on app - Redditreddit.com
    review
  7. Myntra Scam: Return Pick Up - Redditreddit.com
    review
  8. Myntra users reporting unauthorized logins - Entrackrentrackr.com
    news
  9. Security breach at Myntra.comsandeep.shetty.in
    security
  10. Myntra Whitehat / Response Policymyntra.com
    security
  11. Rezolve AI + Myntra visual search case studyrezolve.com
    official
  12. Myntra funding - Clayclay.com
    news
  13. Best Myntra alternatives - DesiDimedesidime.com
    review

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