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Should I use MyPlace?

MyPlace captures every guest through WiFi and bookings, then turns visits into five-star reviews, a marketing list you own, and repeat business. Automatically. - myplace.app

Depends. Buy if you run a busy hospitality venue with guest WiFi and want automated reviews plus an owned guest list. Skip if you're online-only or a small café — free Google review links and a basic email tool cover it.

Confidence

Medium. Based on ~15 relevant public sources; many snippets truncated, and several 'MyPlace' results are unrelated companies (smart home, self-storage, social network).

Ratings

  • Value for money
  • Ease of useNo usable evidence in sources
  • Feature depth
  • Support qualityNo support evidence found
  • Security posture

Pricing

Not disclosed

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed

Best for

  • Restaurants, cafés, hotels with guest WiFi
  • Venues chasing automated five-star reviews
  • Multi-site hospitality and stadium operators
  • Owners wanting an owned marketing list

Not for

  • Online-only businesses — no footfall means no WiFi captures
  • Tiny cafés content with free Google review links
  • Non-hospitality retail without guest WiFi
  • Buyers requiring documented security compliance

Gotchas - check before you buy

medium

Competitor reports a 100-email cap; heavy marketers may hit limits fast

medium

No public pricing — expect a sales call before knowing costs

medium

Guess: Competitor advertises included hardware versus MyPlace, implying hardware costs extra — confirm pre-contract

low

Small review base means long-term support consistency is unproven

Pros and cons

Pros

  • Captures guest contact data automatically via WiFi and bookings
  • Automates review generation to convert visits into five-star reviews
  • Builds an owned marketing list from guest visits
  • Cambium Networks router integration added January 2026
  • Claims 500+ hospitality businesses as customers

Cons

  • Reported 100-email cap limits marketing campaign reach
  • Three pricing tiers but no public prices
  • Only 12 G2 reviews — thin independent validation
  • No public security page found

Sources & method

Analyzed 9/26/2026 - 15 sources - No known vulnerabilities found in the sources reviewed.

official x6review x7security x1news x1

Key stats

  • Value for money: 3/5

    Rating

  • Not disclosed

    Starting price

  • 15

    Sources

  • Analyzed

  • Value for money: 3/5. Email caps and opaque pricing reported by competitors
  • Ease of use. No usable evidence in sources
  • Feature depth: 4/5. WiFi capture, reviews, marketing, router integrations
  • Support quality. No support evidence found
  • Security posture: 2/5. No public security page or disclosures found
  • 12 G2 reviews thin independent sample
  • 500+ Claimed venues self-reported marketing figure
  • 3 Pricing tiers prices not publicly listed
  • 100 Email cap reported by competitor Captifi

Pricing

Not disclosed

Security

No known vulnerabilities found in the sources reviewed.

What users say

G2 and Capterra reviews are positive but sparse (12 on G2), while competitor Captifi criticizes email caps.

“MyPlace has been amazing”
G2 review

Alternatives

Compare MyPlace with each alternative.

  • Zenreach

    Established WiFi-marketing incumbent; MyPlace publishes its own comparison page

    MyPlace vs Zenreach

  • Captifi

    Competitor advertising no email caps and included hardware

    MyPlace vs Captifi

  • Google Business Profile review link

    Free DIY review requests via QR code or link

  • Mailchimp-class email tools

    Cheap DIY: collect emails, send review requests yourself

Full analysis

Based on ~15 relevant public sources; many snippets truncated, and several 'MyPlace' results are unrelated companies (smart home, self-storage, social network).

Solid WiFi-marketing pick for busy hospitality venues; email caps, hidden pricing, and thin reviews make it overkill for small cafés.

Methodology

Based on ~15 relevant public sources; many snippets truncated, and several 'MyPlace' results are unrelated companies (smart home, self-storage, social network).

Sources

  1. Guest WiFi & Review Generation for Hospitality | MyPlacemyplace.app
    official
  2. MyPlace Review Generation for Hospitalitymyplace.app
    official
  3. MyPlace Reviews: What 500+ Hospitality Businesses Saymyplace.app
    official
  4. Capture Customer Data on WiFi - MyPlacemyplace.app
    official
  5. MyPlace launches Cambium Networks Integrationmyplace.app
    news
  6. MyPlace Case Studiesmyplace.app
    official
  7. MyPlace Security pagemyplace.app
    security
  8. MyPlace Products — G2 (12 reviews)g2.com
    review
  9. MyPlace Reviews on G2g2.com
    review
  10. MyPlace Pricing 2026 — G2g2.com
    review
  11. MyPlace Reviews — Capterracapterra.com
    review
  12. Read Customer Service Reviews of myplace.app — Trustpilottrustpilot.com
    review
  13. MyPlace Alternative: No Email Caps, Hardware Included — Captificaptifi.io
    review
  14. Guest WiFi Platform Pricing Compared 2026 — Captificaptifi.io
    review
  15. Zenreach Alternative — MyPlacemyplace.app
    official

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