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Noom Review

Depends

Should I use Noom?

Noom - noom.com

· 1 week ago

Buy if you will genuinely do daily psychology lessons or want GLP-1 meds with coaching — committed users report real results. Skip it if you want free, simple tracking or distrust auto-renewing subscriptions and medical-data handling.

Confidence

Medium. Based on 60+ public sources reviewed

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support quality
  • Security posture

Pricing

Noom Weight

Subscription; ~4-month plans common

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed
Noom MedSeparate tier, medical eligibility required

Best for

  • People wanting psychology-based habit change
  • Those pairing coaching with GLP-1 meds
  • Users who commit to daily lessons long-term

Not for

  • Anyone wanting free, simple calorie tracking
  • People burned by auto-renew subscriptions
  • Casual users unwilling to do daily lessons
  • Privacy-sensitive buyers wary of data-sharing defaults

Gotchas - check before you buy

high

Auto-renewal trap: users report charges after cancelling, median $184

high

Enrollment flow drew a $56M dark-patterns class-action settlement

medium

Session-replay data-sharing litigation; partly dismissed July 2026

medium

Users claim default opt-in to sharing medical info with federal partners

Pros and cons

Pros

  • Users report meaningful losses, 30+ pounds over a year
  • Psychology-based behavior modification, not just calorie counting
  • Noom Med adds GLP-1 medication access
  • HIPAA compliant with a public Trust Center
  • Used by employers; Baptist Health diabetes-risk case study

Cons

  • Pricing described as opaque by new subscribers
  • Users charged after cancelling; median $184
  • BBB warned consumers about sign-up practices
  • Mixed reviews; some report poor Noom Med service
  • Paid $56M settling dark-pattern enrollment claims

Sources & method

- 12 sources - HIPAA-compliant with a Trust Center; history includes a $56M dark-patterns settlement and session-replay litigation, partly dismissed.

official x2review x5security x3news x2
  • $56M class-action settlement over dark-pattern enrollment, Settled claims that the app used deceptive auto-renewal sign-up practices; Noom has a public Trust Center and security page.
  • Session-replay data-sharing litigation, Suit over sharing health data via session-replay tools; a federal court dismissed it in part in July 2026.

Key stats

  • Value for money: 2/5

    Rating

  • Subscription; ~4-month plans common

    Starting price

  • 12

    Sources

  • Analyzed

  • Value for money: 2/5. Opaque pricing; refund and renewal complaints
  • Ease of use: 3/5. Users stay engaged for years
  • Feature depth: 4/5. Meds, coaching, enterprise health offerings
  • Support quality: 2/5. BBB warnings; cancellation complaints
  • Security posture: 3/5. HIPAA-compliant but settled dark-patterns suit
  • $540M Funding raised expansion beyond weight loss
  • $184 Median charge reported 77 refund-related reviews, 2026
  • 4 months Typical plan subscription, auto-renews
  • 30–33 lbs Reported user losses individual anecdotes, not guarantees

Pricing

Noom Weight

Subscription; ~4-month plans common

  • Psychology curriculum and coaching
  • Auto-renews; cancellation is the pain point

Noom Med

Separate tier, medical eligibility required

  • GLP-1 medication access
  • Telehealth consults

Security

HIPAA-compliant with a Trust Center; history includes a $56M dark-patterns settlement and session-replay litigation, partly dismissed.

  • $56M class-action settlement over dark-pattern enrollmentSettled claims that the app used deceptive auto-renewal sign-up practices; Noom has a public Trust Center and security page.⁵
  • Session-replay data-sharing litigationSuit over sharing health data via session-replay tools; a federal court dismissed it in part in July 2026.⁶

What users say

Feedback is polarized: committed users report steady weight loss, while complaints center on opaque pricing, cancellation fights, and Noom Med service.

“Their pricing is opaque,”
Reddit, r/Noom
“I lost 30lbs in a year…”
Reddit, r/Noom
“Noom has been the best w…”
Trustpilot reviewer

Companies that use it

  • Baptist Health12
Full analysis

Based on 60+ public sources reviewed

Solid psychology-based weight loss, but opaque pricing, auto-renew traps, and privacy litigation mean read the fine print first.

Methodology

Based on 60+ public sources reviewed

Read how a report is made.

Sources

  1. Read Customer Service Reviews of noom.com (Trustpilot)trustpilot.com
    review
  2. Noom Med - A crappy experience (Reddit)reddit.com
    review
  3. Just signed up today, already unhappy with Noom (Reddit)reddit.com
    review
  4. What Noom Really Costs: 77 Reviews, Median $184 (Unstar)unstar.app
    review
  5. Fitness App Agrees to Pay $56M to Settle Class Action (Hunton)hunton.com
    security
  6. Noom Defeats User's Session-Replay Suit (Bloomberg Law)news.bloomberglaw.com
    security
  7. Is Noom HIPAA compliant? (Paubox)paubox.com
    security
  8. Noom Med Plans & Pricing (Noom)noom.com
    official
  9. Noom Diet App: Pros and Cons, Cost (Everyday Health)everydayhealth.com
    review
  10. BBB warns consumers about diet app Noom (ABC News)abcnews.com
    news
  11. Noom raises $540 million (FirstWord HealthTech)firstwordhealthtech.com
    news
  12. Noom Helps Baptist Health case study (Noom)noom.com
    official

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