4.6/5
G2 rating
385 reviews
Report
Should I Use Okendo?
Unlock growth opportunities and increase customer loyalty with our comprehensive customer marketing platform. Showcase social proof, scale word-of-mouth, and drive conversions with Okendo.
Depends
DependsBuy if you're a growing Shopify brand that wants reviews, loyalty, referrals, and surveys in one platform.
Strong all-in-one reviews + loyalty suite for growing Shopify brands; overkill for basic review needs.
Confidence: Medium
$19/mo
Starting price
Bundles available
Yes
Free tier
Shopify plans start at $0
$31M
Total funding
$26M Series A, Base10, 2022
Value for money
4
Free tier, $19/mo entry, bundle discounts
Ease of use
4
Clean install, straightforward setup reported
Feature depth
5
Reviews, loyalty, referrals, quizzes, surveys bundled
Support quality
4
Capterra users praise support and account management
Security posture
3
Widget abused in 2026 supply-chain attack
Pros
Cons
Gotchas
Best for
- Growing Shopify DTC brands
- Visual-heavy product catalogs
- Brands consolidating reviews + loyalty tools
- Mid-market consumer goods sellers
Not for
- Small shops wanting only basic product reviews
- Non-Shopify storefronts
- Budget-first buyers — and Loox cost less
- Merchants wary of third-party scripts on their storefront
Companies that use it
- Pistakio
- Bed Threads
- Cyclone Pods
Pricing
Free
$0
- Basic reviews on Shopify
- Entry point of four-tier lineup
Paid tiers
From $19/month
- Full reviews suite
- Bundle loyalty, referrals, quizzes to save
- Annual billing discount
Security
Widget abused in a documented 2026 supply-chain attack; vendor publishes security page, DPA, and GDPR docs.
- SmartApeSG supply-chain abuse of Okendo widget (2026)Zscaler ThreatLabz reported hackers injected malicious JavaScript via the Okendo reviews widget to target e-commerce sites.⁹
What users say
Users praise review quality and support; some find customization limiting and cheaper rivals sufficient for basic needs.
“Okendo is really good.”
“Okendo can be worth it.”
“Loox is the 🐐. I have used okendo”
Alternatives
Compare Okendo with each alternative.
Judge.me
Cheaper, well-liked Shopify reviews; enough for most small stores.
Okendo vs Judge.meLoox
Photo-review favorite among Reddit Shopify users; low cost.
REVIEWS.io
G2 reviewers favor it over Okendo head-to-head.
Yotpo
Bigger-brand alternative with loyalty; pricier enterprise focus.
Okendo vs YotpoFull analysis
Based on 14+ public sources: G2, Capterra, Shopify App Store, Reddit, pricing analyses, and Zscaler security research.
Sources
review
- Okendo: Reviews & Loyalty | Shopify App Storeapps.shopify.comreview
- Okendo Reviews 2026 | Capterracapterra.comreview
- Okendo Review 2026: Honest Verdictwiserreview.comreview
review
official
- Okendo Pricing 2026: Why Published Prices Disagreeusestorepilot.comreview
security
- Hackers Abuse Okendo Reviews Widget | GBHackersgbhackers.comsecurity
- Okendo Raises $26M Series Aokendo.ioofficial
- Okendo: Funding, Team & Investorsstartupintros.comnews
review
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