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Should I use On24?

Explore key 2026 pro services benchmarks. Boost webinar engagement and drive leads—register today! 📊 - on24.com

Depends. Buy if you run an enterprise webinar program with real budget and need pipeline-level engagement analytics. Small teams doing occasional webinars should pick Zoom Webinars or GoTo for a fraction of the cost.

Confidence

Medium. Based on 20+ public sources including G2, Capterra, Reddit threads, CVE databases, and news coverage.

Ratings

  • Value for money
  • Ease of useNo clear user signal in evidence
  • Feature depth
  • Support qualityOnly vendor marketing, no user evidence
  • Security posture

Pricing

From ~$10,000/year

Enterprise platform

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed

Best for

  • Enterprise B2B demand-gen teams
  • Webinar-led pipeline marketing
  • Financial and professional services firms
  • Large virtual event programs

Not for

  • Small teams running occasional webinars
  • Startups without a $10k+/yr software budget
  • Anyone wanting a simple Zoom-style broadcast
  • Internal training-only use cases

Gotchas - check before you buy

high

Contracts reportedly start near $10,000/year — annual commitments, not monthly billing

high

Verify the 2026 Q&A chat CVE is patched before hosting attendee-heavy events

medium

No public price list; expect a sales cycle before you see real numbers

medium

Contract-based spend data suggests negotiated enterprise deals, so quotes vary widely

Pros and cons

Pros

  • G2 users ranked it #1 webinar software multiple quarters
  • Top engagement platform on G2 five consecutive years
  • Positions analytics around pipeline and revenue, not just attendance
  • Dedicated Trust Center and compliance resources for procurement reviews
  • Backed by Cvent after April 2026 acquisition

Cons

  • Starts around $10,000/year per Capterra listing
  • Reddit consistently frames it as enterprise-priced and enterprise-focused
  • CVE-2026-3321: authorization bypass/RCE reported in Q&A chat
  • Pricing page shows no numbers; sales-led quoting process

Sources & method

Analyzed 9/27/2026 - 10 sources - Mature security program (Trust Center, compliance docs), but CVE-2026-3321 — authorization bypass/RCE in ON24 Q&A Chat — was disclosed March 2026.

official x2review x3security x2news x3
  • CVE-2026-3321: Authorization bypass in ON24 Q&A Chat, Disclosed March 30, 2026; tracked as remote code execution in the Chat Q&A component. Databases list two vulnerabilities for ON24 Q&A chat.

Key stats

  • Value for money: 2/5

    Rating

  • From ~$10,000/year

    Starting price

  • 10

    Sources

  • Analyzed

  • Value for money: 2/5. Starts ~$10k/yr; pricing opaque
  • Ease of use. No clear user signal in evidence
  • Feature depth: 5/5. Five years atop G2 engagement rankings
  • Support quality. Only vendor marketing, no user evidence
  • Security posture: 2/5. 2026 auth-bypass CVE; mature program otherwise
  • ~$10,000/yr Starting price Lowest listed tier (Capterra)
  • #1 webinar software G2 ranking Multiple quarters, per G2 users
  • 5 straight years G2 engagement category Top engagement platform
  • $492M (2021) IPO NYSE; acquired by Cvent, 2026

Pricing

Enterprise platform

From ~$10,000/year

  • Webinars, virtual events, engagement analytics
  • Custom sales-led contracts

Security

Mature security program (Trust Center, compliance docs), but CVE-2026-3321 — authorization bypass/RCE in ON24 Q&A Chat — was disclosed March 2026.

  • CVE-2026-3321: Authorization bypass in ON24 Q&A ChatDisclosed March 30, 2026; tracked as remote code execution in the Chat Q&A component. Databases list two vulnerabilities for ON24 Q&A chat.⁵

What users say

G2 users have ranked ON24 the top webinar software repeatedly, while Reddit threads frame it as strong but enterprise-priced.

“We use GTW and ON24.”
Reddit, r/digital_marketing

Companies that use it

  • Grant Thornton Australia
  • The Home Depot
  • ABB
Full analysis

Based on 20+ public sources including G2, Capterra, Reddit threads, CVE databases, and news coverage.

Enterprise webinar platform, top-ranked on G2 — but ~$10k/year entry and a 2026 CVE. Overkill for small teams.

Methodology

Based on 20+ public sources including G2, Capterra, Reddit threads, CVE databases, and news coverage.

Sources

  1. ON24 Reviews — G2g2.com
    review
  2. ON24 Pricing — Capterracapterra.com
    review
  3. Reddit: Has anyone used On24 for webinars?reddit.com
    review
  4. ON24 top engagement platform five years on G2 — Martech360martech360.com
    news
  5. CVE-2026-3321 RCE in ON24 Chat Q&A — dbugsdbugs.ptsecurity.com
    security
  6. ON24 Trust Centertrust.on24.com
    security
  7. ON24 Pricing pageon24.com
    official
  8. Cvent completes ON24 acquisition — Business Travel Newsbusinesstravelnews.com
    news
  9. ON24 $492M IPO — Bairdrwbaird.com
    news
  10. ON24 homepageon24.com
    official

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