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Onfleet Review

Depends

Should I use Onfleet?

Optimize your dispatch and effortlessly manage your routes with Onfleet, the #1 last-mile delivery software for couriers and delivery businesses. - onfleet.com

· 1 week ago

Buy it if you run daily multi-driver delivery routes and need dispatch, driver apps, and proof of delivery in one system. Skip it if you make a few drops a day — per-task pricing and setup outweigh the benefit.

Confidence

Medium. Based on 12+ public sources; review, funding, and pricing details from directories, comparison sites, and official pages. Exact per-task rates not published in sources reviewed.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support qualityOnly two Trustpilot reviews found
  • Security posture

Pricing

Not disclosed

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed

Best for

  • Couriers with daily multi-driver routes
  • Food, grocery, and pharmacy delivery
  • Flower, cannabis, and farm-to-door services
  • Ops needing proof of delivery and driver apps

Not for

  • Teams doing a few deliveries a day — per-task fees add up fast
  • Solo drivers — free route apps and GPS cover this
  • Field-service businesses needing job scheduling, not doorstep delivery
  • Buyers who require public security documentation before purchase

Gotchas - check before you buy

medium

Per-task fees grow with volume; third-party guides warn of hidden costs beyond base plans.

medium

Exact per-task rates and overages aren't published in sources; confirm in contract.

medium

No crawlable security page; request security documentation during procurement.

low

Only two Trustpilot reviews — long-term support quality is hard to verify.

Pros and cons

Pros

  • 4.6/5 across 142 G2 reviews; strong overall satisfaction.
  • Reviewers highlight a user-friendly experience for dispatchers and drivers.
  • Full toolkit: dispatch, route optimization, driver apps, API, integrations.
  • Enterprise-trusted — Kroger among publicly named customers.
  • Proven scale: 40 million deliveries in its first four years.

Cons

  • Per-task pricing scales with volume; comparison guides flag hidden costs.
  • Support quality hard to verify — Trustpilot shows only two reviews.
  • Public security page absent; privacy details sit in support docs.
  • Cheaper routing tools undercut it for small-scale delivery.

Sources & method

- 12 sources - No known vulnerabilities found in the sources reviewed.

official x2review x7security x1news x2

Key stats

  • Value for money: 3/5

    Rating

  • Not disclosed

    Starting price

  • 12

    Sources

  • Analyzed

  • Value for money: 3/5. Per-task fees; guides cite hidden costs
  • Ease of use: 5/5. 4.6/5 ratings; repeatedly called user-friendly
  • Feature depth: 5/5. Dispatch, routing, driver apps, API, integrations, custom fields
  • Support quality. Only two Trustpilot reviews found
  • Security posture: 3/5. No public vulns, but security page missing
  • 4.6/5 G2 rating 142 reviews
  • $37M Total funding $23M Series B, Kayne Partners, 2022
  • 2015 Launched 40M deliveries by 2019
  • 3 tiers Plans Per-task pricing model

Pricing

Not disclosed

Security

No known vulnerabilities found in the sources reviewed.

Companies that use it

  • Kroger10
  • Farm to People
  • Flowers for Dreams
  • Fresh Prep
  • Dulux Decorator Centre
Full analysis

Based on 12+ public sources; review, funding, and pricing details from directories, comparison sites, and official pages. Exact per-task rates not published in sources reviewed.

Rated 4.6/5 last-mile delivery software; great for busy courier fleets, overkill for a few drops a day.

Methodology

Based on 12+ public sources; review, funding, and pricing details from directories, comparison sites, and official pages. Exact per-task rates not published in sources reviewed.

Read how a report is made.

Sources

  1. Onfleet Reviews 2026 — G2g2.com
    review
  2. Onfleet Pricing 2026 — Capterracapterra.com
    review
  3. Onfleet fleet management platform review — TechRadartechradar.com
    review
  4. Onfleet Pricing — officialonfleet.com
    official
  5. Onfleet Pricing for 2026: Plans, Hidden Costs — Upperupperinc.com
    review
  6. Onfleet customer reviews — Trustpilottrustpilot.com
    review
  7. Onfleet reviews — Shopify App Storeapps.shopify.com
    review
  8. Onfleet Driver — App Storeapps.apple.com
    review
  9. Onfleet raises $23M Series B — Dealroomapp.dealroom.co
    news
  10. Organizations using Onfleet — Apps Run The Worldappsruntheworld.com
    news
  11. 40 million deliveries — Onfleet blogonfleet.com
    official
  12. Onfleet security page (not found in crawl)onfleet.com
    security

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