Who is UpKeep (Onupkeep) for?

Facilities and plant maintenance teams Manufacturing maintenance ops Fleet management Mobile work-order tracking in the field

Who is UpKeep (Onupkeep) not for?

Teams with no real maintenance operation, pure overkill Anyone tracking a handful of assets; a spreadsheet suffices Buyers who need published security or compliance documentation upfront Budget shops sensitive to per-seat CMMS pricing

shouldiuse.io

UpKeep (Onupkeep) Review

Depends

Should I use UpKeep (Onupkeep)?

AI-Powered CMMS for Maintenance Teams - onupkeep.com

Analyzed October 11, 2026 · 1 week ago

Buy it if you run facilities, plant, or fleet maintenance and want mobile-first work orders. Skip it if you only track a few assets. Simpler CMMS tools or a spreadsheet will do.

Confidence

Medium. Based on 20+ public sources: G2, Capterra, Trustpilot, Crozdesk, vendor pages, and funding announcements.

Ratings

Value for money
Ease of use
Feature depth
Support quality
Security posture

Pricing

From $25/month

Premium

ModelNot disclosed

Monthly feesNot disclosed

HardwareNot disclosed

Best for

Facilities and plant maintenance teams
Manufacturing maintenance ops
Fleet management
Mobile work-order tracking in the field

Not for

Teams with no real maintenance operation, pure overkill
Anyone tracking a handful of assets; a spreadsheet suffices
Buyers who need published security or compliance documentation upfront
Budget shops sensitive to per-seat CMMS pricing

Gotchas - check before you buy

high

Trustpilot's 1.5/5 conflicts with G2's 4.5, read recent reviews before signing

medium

Pricing isn't transparent; third-party sites list $25/month as the floor, confirm current tiers

medium

White-glove support and dedicated CSM are enterprise-tier perks, not standard

Pros

Strong G2 reputation: 4.5/5 across 1,113 verified reviews
Listed among best CMMS options for manufacturing teams
Public API enables custom integrations
Free UpKeep University training courses included
Established vendor: founded 2014, $36M Series B, 4,000+ customers claimed

Cons

Trustpilot shows 1.5/5, poor public sentiment there
Some reviewers say pricing is a bit high
Dedicated customer success manager reserved for enterprise plans
Some integrations route through third-party partner SwingDev

Sources & method

Analyzed October 11, 2026 - 11 sources - No known vulnerabilities found in the sources reviewed.

official x4review x4security x1news x2

Key stats

Value for money: 3/5
Rating
From $25/month
Starting price
11
Sources
October 11, 2026
Analyzed

Value for money: 3/5. Capterra reviewers call pricing a bit high
Ease of use: 4/5. Mobile-first design; free UpKeep University courses
Feature depth: 4/5. Work orders, assets, workflows, request forms, API, AI
Support quality: 3/5. Email/chat support; dedicated CSM only on higher tiers
Security posture: 2/5. No security page content found; backups claimed only

4.5/5 G2 rating 1,113 verified reviews
1.5/5 Trustpilot rating Contrasts sharply with G2
$25/mo Starting price Trial available (Crozdesk)
$36M Series B Funding Raised May 2020

Pricing

Premium

From $25/month

Free trial available
Core CMMS work-order platform

Security

No known vulnerabilities found in the sources reviewed.

What users say

G2 users rate UpKeep 4.5/5 across 1,113 reviews, though Trustpilot shows 1.5 and Capterra reviewers flag pricing as high.

“Also, pricing is a bit high.”

Capterra review

“Fantastic! Please email info@onupkeep.com if you ever need any assistance.”

G2 review page (appears to be vendor reply)

Alternatives

Compare UpKeep (Onupkeep) with each alternative.

eMaint
Long-established CMMS; UpKeep's named top competitor.
Hippo CMMS
Simpler CMMS option often compared against UpKeep.
UpKeep (Onupkeep) vs Hippo CMMS
Maintenance Care
Competing CMMS frequently compared head-to-head.
UpKeep (Onupkeep) vs Maintenance Care

Maintainly
Lightweight option for smaller maintenance teams.

Companies that use it

Marriott^⁷
Caterpillar^⁷
Yamaha^⁷
Old Trapper
Brew Dr. Kombucha

Full analysis

Based on 20+ public sources: G2, Capterra, Trustpilot, Crozdesk, vendor pages, and funding announcements.

Solid mobile-first CMMS (4.5/5 G2, 1,113 reviews) for real maintenance teams; pricing gripes and 1.5 Trustpilot mean trial first.

Methodology

Based on 20+ public sources: G2, Capterra, Trustpilot, Crozdesk, vendor pages, and funding announcements.

Read how a report is made.

Sources

UpKeep Products | Read 1113 Reviews on G2g2.com
review
UpKeep Maintenance Management Reviews — Trustpilottrustpilot.com
review
UpKeep Reviews 2026 — Capterracapterra.com
review
UpKeep | Software Reviews & Alternatives — Crozdeskcrozdesk.com
review
Best CMMS for Manufacturing — Veryableveryableops.com
news
UpKeep Raises $36 Million Series Bupkeep.com
news
UpKeep app — 4,000+ companiesapp.onupkeep.com
official
UpKeep API Referencedevelopers.onupkeep.com
official
UpKeep Universitylearn.onupkeep.com
official
OneLogin integration — dedicated CSMupkeep.com
official
Security page scrapeonupkeep.com
security

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Categories

UpKeep (Onupkeep) Review

Confidence

Ratings

Pricing

Best for

Not for

Gotchas - check before you buy

Pros

Cons

Sources & method

Key stats

Pricing

Premium

Security

What users say

Alternatives

eMaint

Hippo CMMS

Maintenance Care

Maintainly

Companies that use it

Methodology

Sources

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Comments

Who it's for

Who it's not for

Companies that use it

Gotchas

Pricing notes

Key capabilities

What to use instead

Sources

Categories

UpKeep (Onupkeep) Review

Confidence

Ratings

Pricing

Best for

Not for

Gotchas - check before you buy

Pros and cons

Pros

Cons

Sources & method

Key stats

Pricing

Premium

Security

What users say

Alternatives

eMaint

Hippo CMMS

Maintenance Care

Maintainly

Companies that use it

Methodology

Sources

Add this review to your site

Rate this review

Comments