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Paisabazaar Review

Depends

Should I use Paisabazaar?

Talk to Expert - paisabazaar.com

· 1 week ago

Fine as a free credit-score tracker if you can tolerate aggressive cross-selling afterwards. For loans and cards, applying directly with banks avoids the middleman pressure.

Confidence

Medium. Based on 14 public sources; snippets were truncated and few numeric customer ratings were available, so confidence is medium.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support quality
  • Security posture

Pricing

Free

Credit score and monitoring

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed
Free tierYes
Loans and credit cardsFree to apply; lender fees apply

Best for

  • Free credit score tracking
  • Comparing Indian loan and card offers
  • First-time credit builders
  • Deal hunters with sales-call tolerance

Not for

  • Anyone allergic to follow-up sales calls
  • Privacy-cautious users wary of sharing PAN data
  • Insurance buyers — recent regulatory penalty
  • Users wanting a quiet score check — pick OneScore or CRED

Gotchas - check before you buy

high

Expect sales calls and card offers after pulling your free credit report

high

IRDAI Rs 5 crore penalty (2025) for fraudulent insurance promotion

medium

Advertised loan rates like 9.99%* are indicative; final terms come from partner lenders

medium

Its CIBIL score alerts push frequent re-engagement; observers call it a double-edged sword

Pros and cons

Pros

  • Free credit score check, monitoring, and building via app
  • One marketplace for loans, credit cards, savings, and mutual funds
  • 50M+ customers reached through its credit awareness initiative
  • Rs 12,000 crore annualized loan disbursals signal a deep lender network
  • Publishes a product security page and formal grievance redressal process

Cons

  • IRDAI fined Paisabazaar Rs 5 crore for misleading insurance promotion (2025)
  • Reddit users report being pressured into credit card applications
  • Customers report frustrating, slow support over email
  • Sister site Policybazaar suffered a 2022 cyberattack under the same parent
  • Received a Rs 9 crore tax demand; income-tax scrutiny since 2023

Sources & method

- 14 sources - No breach of Paisabazaar itself found; sister brand Policybazaar was cyberattacked in 2022, and IRDAI fined Paisabazaar Rs 5 crore in 2025.

official x2review x7security x1news x4
  • Policybazaar cyberattack (2022), Sister brand under parent PB Fintech had IT systems compromised; company said no significant customer data impact.
  • IRDAI penalty Rs 5 crore (2025), Regulator penalized Paisabazaar for fraudulent insurance promotion.

Key stats

  • Value for money: 4/5

    Rating

  • Free

    Starting price

  • 14

    Sources

  • Analyzed

  • Value for money: 4/5. Free for consumers; partner banks pay commissions
  • Ease of use: 3/5. App index 88/100, but users report clunky processes
  • Feature depth: 4/5. Loans, cards, savings, mutual funds in one place
  • Support quality: 2/5. Reddit reports frustrating, slow email support
  • Security posture: 3/5. No direct breach; sister site hit in 2022
  • 50M+ Customers reached Credit awareness initiative, Feb 2025
  • Rs 12,000 cr Annualized loan disbursals As of Nov 2022
  • Yes Free tier Credit score check and monitoring app
  • 711 Glassdoor reviews Employee reviews, mixed sentiment

Pricing

Credit score and monitoring

Free

  • Check and track credit score
  • Loan and card offers shown

Loans and credit cards

Free to apply; lender fees apply

  • Interest and fees set by partner banks
  • Commissions paid by lenders

Security

No breach of Paisabazaar itself found; sister brand Policybazaar was cyberattacked in 2022, and IRDAI fined Paisabazaar Rs 5 crore in 2025.

  • Policybazaar cyberattack (2022)Sister brand under parent PB Fintech had IT systems compromised; company said no significant customer data impact.10
  • IRDAI penalty Rs 5 crore (2025)Regulator penalized Paisabazaar for fraudulent insurance promotion.⁹

What users say

Customers on Reddit and MouthShut describe pushy cross-selling and frustrating support, while employee reviews are mixed.

“Paisa Bazaar is so frustrating”
Reddit, r/CreditCardsIndia
“Is Paisabazar a reliable platform to take a Personal Loan?”
Reddit, r/personalfinanceindia

Companies that use it

  • YES BANK
  • HDFC Bank
  • Tata Capital
  • SBM Bank India
Full analysis

Based on 14 public sources; snippets were truncated and few numeric customer ratings were available, so confidence is medium.

Free credit score checks are fine; expect sales follow-up. For loans and cards, go direct to banks.

Methodology

Based on 14 public sources; snippets were truncated and few numeric customer ratings were available, so confidence is medium.

Read how a report is made.

Sources

  1. Paisabazaar: Credit Score App — Google Playplay.google.com
    official
  2. Paisabazaar product security pagepaisabazaar.com
    official
  3. Trustpilot — Paisabazaar customer service reviewstrustpilot.com
    review
  4. Reddit — Paisa Bazaar is so frustratingreddit.com
    review
  5. Reddit — Is Paisabazar reliable for personal loans?reddit.com
    review
  6. Reddit — Paisabazaar forced me to apply for a credit cardreddit.com
    review
  7. MouthShut — My experience using Paisabazaar for a credit cardmouthshut.com
    review
  8. Glassdoor — Paisabazaar employee reviews (711)glassdoor.co.in
    review
  9. Desidime — IRDAI penalizes Paisabazaar Rs 5 croredesidime.com
    news
  10. Medianama — Policybazaar cyberattack (2022)medianama.com
    security
  11. Inc42 — Paisabazaar gets Rs 9 crore tax demandinc42.com
    news
  12. Newsvoir — 50 million customers milestonenewsvoir.com
    news
  13. ThePrint — Rs 12,000 crore annualized disbursalstheprint.in
    news
  14. Reddit — Alternatives to Paisabazaar (Cred, OneScore, GoodScore)reddit.com
    review

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