shouldiuse.io

VERDICT

Should I use Paragonhq?

Microsoft Dynamics GP support, upgrades, and cloud hosting partner - paragonhq.com

Depends. Only buy if your company already runs Microsoft Dynamics GP and needs hosting, upgrades, or support — that is this firm's entire offering. If you are choosing an ERP today, skip it and pick a modern cloud system instead.

Confidence

Low. Based on 8 public sources. Caveat: nearly all review search results match unrelated 'Paragon' companies (fitness wear, spyware, backup software); no independent reviews of this firm were found, hence low confidence.

Ratings

  • Value for moneyNo pricing evidence
  • Ease of useServices firm, not self-serve
  • Feature depth
  • Support quality
  • Security postureSecurity page exists, no independent findings either way

Pricing

Not disclosed

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed

Best for

  • Companies already running Dynamics GP
  • Legacy GP hosting and upgrades
  • Buyers wanting phone-based ERP support

Not for

  • Anyone choosing a new ERP today
  • Startups and small teams
  • Buyers wanting transparent pricing or trials
  • NetSuite, Business Central, or SAP shops

Gotchas - check before you buy

high

Hosting GP on Paragon Cloud creates lock-in; leaving means re-platforming your ERP

medium

Quote-only pricing means no budgeting before a sales call

medium

Unlimited phone support is a vendor claim; no user reviews verify responsiveness

medium

Site case studies date to GP 2010 era; confirm current-version support before committing

Pros and cons

Pros

  • Unlimited telephone support claimed for every customer
  • Covers GP support, upgrades, and cloud hosting end-to-end
  • Named client case studies: Essex Power, Kawerak, Zone Labs
  • Deep legacy-version experience, GP 2010 through 2018

Cons

  • No public pricing; must call for a quote
  • Zero independent user reviews found; all evidence is vendor-published
  • Entire business tied to legacy Dynamics GP, not modern ERP
  • Case-study content references decade-old versions like GP 2010

Sources & method

Analyzed 9/26/2026 - 8 sources - No known vulnerabilities found in the sources reviewed.

official x8

Key stats

  • Feature depth: 3/5

    Rating

  • Not disclosed

    Starting price

  • 8

    Sources

  • Analyzed

  • Value for money. No pricing evidence
  • Ease of use. Services firm, not self-serve
  • Feature depth: 3/5. GP support, upgrades, cloud hosting; multi-industry case studies
  • Support quality: 3/5. Unlimited phone support claimed; zero user verification
  • Security posture. Security page exists, no independent findings either way
  • 0 found Independent user reviews Only vendor case studies
  • None Public pricing Quote-only, contact sales
  • Unlimited Phone support Claimed for all customers
  • 2010-2018 GP versions referenced Legacy ERP releases

Pricing

Not disclosed

Security

No known vulnerabilities found in the sources reviewed.

What users say

No independent user reviews found for this firm; vendor-published case studies exist.

Companies that use it

  • Essex Power Services, Inc.²
  • Kawerak³
  • Zone Labs⁵
Full analysis

Based on 8 public sources. Caveat: nearly all review search results match unrelated 'Paragon' companies (fitness wear, spyware, backup software); no independent reviews of this firm were found, hence low confidence.

Legacy Dynamics GP support shop. Fit only if you're already on GP and need hosting, upgrades, or hand-holding. Everyone else: move on.

Methodology

Based on 8 public sources. Caveat: nearly all review search results match unrelated 'Paragon' companies (fitness wear, spyware, backup software); no independent reviews of this firm were found, hence low confidence.

Sources

  1. Global Support for Microsoft Dynamics GP / Great Plains 2018paragonhq.com
    official
  2. Global Upgrades Services for Dynamics GP 2018paragonhq.com
    official
  3. Microsoft Dynamics GP on Paragon Cloudparagonhq.com
    official
  4. Dynamics GP 2010 Case Studies / Success Storiesparagonhq.com
    official
  5. Dynamics GP Partner for Hospitalityparagonhq.com
    official
  6. Paragon HQ Contactparagonhq.com
    official
  7. Paragon HQ Security Pageparagonhq.com
    official
  8. Paragon HQ Homeparagonhq.com
    official

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