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Should I use Patriot Software?

Affordable and easy-to-use payroll and accounting for small businesses - patriotsoftware.com

Worth it. Buy if you run a small US business and want cheap, simple payroll or accounting without admin overhead. Skip it if you need deep HR and benefits management, or expect hand-held support when things break.

Confidence

Medium. Based on 16 public sources

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support quality
  • Security posture

Pricing

Not disclosed

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed

Best for

  • US micro and small businesses
  • First-time payroll buyers
  • Budget-conscious owners
  • Simple accounting without bloat

Not for

  • Teams needing deep HR, benefits, or IT management — look at Rippling
  • Companies wanting ERP-grade accounting and reporting
  • Anyone needing payroll outside the US
  • Buyers who need white-glove support when things go wrong

Gotchas - check before you buy

medium

Per-employee fees and add-ons stack up; one HR Redditor felt 'ripped off'

medium

Support is hit-or-miss: a payroll admin called service 'horrible'

medium

CEO publicly apologized in March 2023; ask what happened before signing

low

Tier prices and promos shift; confirm current base-plus-per-employee pricing

Pros and cons

Pros

  • 4.8/5 rating across 555+ G2 reviews
  • Named Best for Customer Satisfaction in 2026
  • Cheaper than QuickBooks in head-to-head pricing comparisons
  • Ease of use is the top-cited user pro
  • Adds e-signatures and 401(k) payroll integration

Cons

  • Some users report surprise charges and feeling overcharged
  • Horrible customer service experiences reported on Reddit
  • Lean feature set; Gusto and QuickBooks offer more
  • BBB complaints on file against the company

Sources & method

Analyzed 10/07/2026 - 16 sources - No known vulnerabilities found in the sources reviewed.

official x3review x10news x3

Key stats

  • Value for money: 5/5

    Rating

  • Not disclosed

    Starting price

  • 16

    Sources

  • Analyzed

  • Value for money: 5/5. Repeatedly the cheapest option in comparisons
  • Ease of use: 5/5. Users' top-cited pro on G2
  • Feature depth: 3/5. Lean suite; rivals add HR depth
  • Support quality: 4/5. Award-winning, though some harsh Reddit complaints
  • Security posture: 3/5. Security page published; no incidents cited
  • 4.8/5 G2 rating 555+ reviews
  • 630 G2 review volume seller profile reviews
  • $15M Total funding closed Reg. D offering

Pricing

Not disclosed

Security

No known vulnerabilities found in the sources reviewed.

What users say

Small-business owners overwhelmingly praise the price and simplicity on review sites, while a vocal minority on Reddit complains about fees and support.

“Feels like my payroll software is ripping me off”
Reddit, r/humanresources
“Horrible Customer Service experience with Patriot Software”
Reddit, r/Payroll

Companies that use it

  • Zen Dog Mobile Groom Spa, LLC
Full analysis

Based on 16 public sources

Budget payroll and accounting for US small businesses; great value, light on HR depth, watch the fees.

Methodology

Based on 16 public sources

Sources

  1. review
  2. review
  3. review
  4. review
  5. review
  6. review
  7. review
  8. review
  9. review
  10. review
  11. news
  12. news
  13. news
  14. official
  15. Patriot's CEO Apologizespatriotsoftware.com
    official
  16. official

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