shouldiuse.io

VERDICT

Should I use Pcconnection?

Powered and protected by - pcconnection.com

Depends. Buy if you're a business, school, or public-sector IT team that wants rep-driven hardware, software licensing, and services from an established reseller. Skip it if you're a consumer buying one device or an MSP that needs sharp competitive pricing.

Confidence

Medium. Based on ~20 public sources; review snippets are truncated and independent review volume is thin.

Ratings

  • Value for money
  • Ease of useNo usable usability data in sources
  • Feature depth
  • Support quality
  • Security posture

Pricing

Not disclosed

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed

Best for

  • Mid-size IT departments doing volume hardware buys
  • Teams needing software licensing and config services
  • Government and education procurement via GovConnection
  • Buyers who want an account rep, not a checkout cart

Not for

  • Consumers buying one laptop — retail is simpler
  • Price-sensitive MSPs — peers report its pricing has slipped
  • Anyone wanting instant self-serve checkout like Amazon Business
  • Buyers expecting transparent SaaS-style pricing tiers

Gotchas - check before you buy

medium

MSPs report pricing competitiveness has slipped; get competing quotes before committing

low

53 credentials tied to appear in infostealer logs — user-level exposure, not a confirmed company breach

low

Guess: B2B motion means quotes and account reps for volume orders, not instant checkout

Pros and cons

Pros

  • Publicly traded (Nasdaq: CNXN) with audited filings
  • Reddit IT departments recommend it for hardware
  • ResellerRatings buyers praise its prices
  • Holds Cisco Master Security Specialization for services

Cons

  • MSP community thread says Connection 'pricing has become an issue'
  • Only 6 G2 seller reviews — thin independent feedback
  • Baymard's UX case study is explicitly dated — expect older shopping flows

Sources & method

Analyzed 9/26/2026 - 10 sources - No known breaches found; Cisco security specialization earned; ~53 domain credentials surfaced in infostealer logs.

official x1review x6security x2news x1
  • Domain credentials in infostealer logs, Hudson Rock reports 53 credentials from in cybercrime infostealer data — user endpoint hygiene exposure, not a confirmed breach of the company.

Key stats

  • Value for money: 3/5

    Rating

  • Not disclosed

    Starting price

  • 10

    Sources

  • Analyzed

  • Value for money: 3/5. Buyers praise prices, but MSPs say competitiveness slipped
  • Ease of use. No usable usability data in sources
  • Feature depth: 4/5. Licensing, config, and Cisco security specialization services
  • Support quality: 3/5. IT pros recommend it; limited detailed support data
  • Security posture: 3/5. Cisco security credential; domain credentials in infostealer logs
  • 274 ResellerRatings reviews long store history
  • 6 G2 seller reviews thin independent sample
  • 1982 Founded Public company, Nasdaq: CNXN
  • n/a Free tier Retailer, not subscription SaaS

Pricing

Not disclosed

Security

No known breaches found; Cisco security specialization earned; ~53 domain credentials surfaced in infostealer logs.

  • Domain credentials in infostealer logsHudson Rock reports 53 credentials from in cybercrime infostealer data — user endpoint hygiene exposure, not a confirmed breach of the company.⁷

What users say

Buyers historically praise prices and service, while recent MSP threads complain pricing has become less competitive.

“Pc connection/connection pricing has become an issue”
Reddit, r/msp
“+1 for PCConnection. Our…”
Reddit, r/ITdept
“Price was the best on th…”
ResellerRatings

Alternatives

Compare Pcconnection with each alternative.

  • CDW

    Comparable large IT reseller with similar services depth.

  • Amazon Business

    Fast self-serve purchasing for commodity hardware.

  • Insight

    Peer B2B reseller for quotes, licensing, and devices.

Full analysis

Based on ~20 public sources; review snippets are truncated and independent review volume is thin.

Legit 1982-vintage IT reseller for business procurement; overkill for one laptop, and MSPs gripe about pricing.

Methodology

Based on ~20 public sources; review snippets are truncated and independent review volume is thin.

Sources

  1. PC Connection Reviews | 274 Reviewsresellerratings.com
    review
  2. PC Connection on G2g2.com
    review
  3. Pc connection/connection pricing has become an issuereddit.com
    review
  4. Good vendor for relatively... (r/ITdept)reddit.com
    review
  5. PC Connection Reviews — Trustpilottrustpilot.com
    review
  6. PC Connection UX Case Study — Baymardbaymard.com
    review
  7. pcconnection.com Infostealer Credentials — Hudson Rockhudsonrock.com
    security
  8. SSL Server Test: www.pcconnection.com — Qualys SSL Labsssllabs.com
    security
  9. Connection Earns Cisco Master Security Specializationbusinesswire.com
    news
  10. PC Connection, Inc. Form 10-Ksec.gov
    official

Rate this review

Anonymous. You can change your vote.

Loading votes…

Comments

One queue. No nested comments. Give a display name first. Limit: 200 words per comment and 7 comments per day. You can edit or delete yours.

Save a name to write a comment.

0 / 200 words

No comments yet.