VERDICT
University of Pennsylvania Health System — hospitals, specialty care, and myPennMedicine patient portal - pennmedicine.org
Depends. Choose Penn Medicine for complex, specialty, or research-level care if you're in the Mid-Atlantic region. Skip it for routine visits, urgent needs, or price-sensitive care when closer, simpler options exist.
Medium. Penn Medicine is a hospital system, not software — judged as a care choice. Based on ~20 public sources.
Not disclosed
high
Bills reported high — get a cost estimate and verify insurance before treatment
high
Privacy class action, up to $9.25M, over alleged disclosure of patient info
medium
Care runs through MyPennMedicine login; specialists typically require referrals
low
Trustpilot sits at 1.9–2.0 across review pages — set expectations accordingly
Value for money: 2/5
Rating
Not disclosed
Starting price
8
Sources
Analyzed
Not disclosed
No breaches found, but a class action over alleged patient-info disclosure settled for up to $9.25M.
review scores are poor (1.9–2.0 on Trustpilot), while myPennMedicine app users call it helpful.
“I find it very helpful”
“PennMedicine went downhill”
Compare Penn Medicine with each alternative.
Telehealth for routine issues without the drive
Penn Medicine vs TeladocWalk-in care for minor ailments and vaccines
Penn Medicine vs CVS MinuteClinicComparable academic center for complex second opinions
Penn Medicine vs Cleveland ClinicPenn Medicine is a hospital system, not software — judged as a care choice. Based on ~20 public sources.
Top-tier academic hospital for complex care and trials — overkill for routine visits; weak reviews, privacy settlement.
Penn Medicine is a hospital system, not software — judged as a care choice. Based on ~20 public sources.
Anonymous. You can change your vote.
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