3,172
G2 reviews
Ranked #6 in G2 Best Sales Software 2026
Report
Should I Use Pipedrive?
Pipedrive is the easy-to-use, #1 user-rated CRM tool. Get more qualified leads and grow your business with our sales CRM. Sign up for a 14-day free trial.
Worth it
Worth itBuy it if you run a small sales team that wants a simple, pipeline-first CRM — it is highly rated and easy to adopt.
Easy, well-liked pipeline CRM for small sales teams; costs climb fast and reporting is weak.
Confidence: Medium
$14/user/mo
Starting price
Lite plan; Growth runs $39/user/mo
None
Free tier
14-day trial only
2010
Founded
100,000+ paying customers
Value for money
3
Users say real cost climbs quickly
Ease of use
5
Repeatedly called user-friendly and less complicated
Feature depth
3
Strong pipeline; reporting flagged weak
Security posture
4
UpGuard rates servers strong; only third-party plugin CVE
Pros
Cons
Gotchas
Best for
- Small business sales teams
- Pipeline-driven sellers
- Teams replacing spreadsheets
- Solo reps wanting simple CRM
Not for
- Enterprise orgs needing deep customization and dedicated admins
- Teams needing advanced reporting out of the box
- Anyone wanting a genuinely free CRM long-term
- Marketing-heavy teams needing more than a sales pipeline
Pricing
Lite
$14/user/month
- Entry-level pipeline features
- Best for small teams starting out
Growth
$39/user/month
- Fuller pipeline features
- Add-ons priced separately
Security
No known Pipedrive core vulnerabilities; one CVE affects a third-party WordPress integration plugin.
- CVE-2025-7696 — third-party WordPress pluginPHP object injection in the 'Integration for Pipedrive and Contact Form 7, WPForms, Elementor, Ninja Forms' WordPress plugin. It affects the plugin, not Pipedrive's core product.⁹
What users say
Users consistently praise Pipedrive's simple, pipeline-first design but complain about weak reporting and fast-climbing real costs.
“Pipedrive review: great pipeline CRM, but the real cost climbs quickly”
“My 4-Month Review of Pipedrive... Take on CRM (And Why It's a Game-Changer for my company)”
“pipedrive review - good choice or will I outgrow it fast?”
Alternatives
Compare Pipedrive with each alternative.
HubSpot CRM
Free tier and stronger marketing tools; heavier once upsold.
Capsule CRM
Simpler, cheaper contact and pipeline CRM for small teams.
Pipedrive vs Capsule CRMSalesflare
Automated small-team CRM pitched directly against Pipedrive.
Pipedrive vs SalesflareA spreadsheet
Fine for tiny teams tracking a simple contact list.
Full analysis
Based on 25+ public sources across reviews, pricing, and security databases; many snippets were truncated, so some user quotes are post titles.
Sources
- Pipedrive Reviews | Trustpilottrustpilot.comreview
review
review
- Pipedrive Pricing 2026 — Pipedrivepipedrive.comofficial
review
news
- The $14/user/month entry plan — OnePageCRM reviewonepagecrm.comreview
- CVE-2025-7696: Pipedrive Integration Plugin Vulnerabilitysentinelone.comsecurity
- Pipedrive Security Rating — UpGuardupguard.comsecurity
- Pipedrive Trust Centertrustcenter.pipedrive.comofficial
- Pipedrive — LinkedIn (Founded 2010)linkedin.comnews
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