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VERDICT

Should I use Planner 5D?

AI Home Design — 2D/3D floor plans and interior design - planner5d.com

Depends. Fine for homeowners and hobbyists who want quick 2D/3D room layouts, especially on the free tier. Skip it if you're a design professional or expect easy refunds and responsive support — Trustpilot sits at 2.6/5.

Confidence

Medium. Based on 30+ public sources; exact prices not published in reviewed sources.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support quality
  • Security posture

Pricing

Free

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed
Free tierYes
ProNot published in reviewed sources

Best for

  • Homeowners redesigning a room
  • DIY floor planning
  • Students learning interior design
  • Real estate agents sketching layouts

Not for

  • Professional designers needing precise, exportable CAD files
  • Builders and architects needing construction-grade plans
  • Buyers expecting easy refunds or responsive support
  • Hobbyists fine with free tools like Sweet Home 3D

Gotchas - check before you buy

high

Refund complaints are a recurring theme; test the free tier before paying.

medium

Free vs Pro split: AI tools and full features sit behind paid plans.

medium

A reviewer flags terms as an 'irrevocable and global' license grab over user content.

medium

Users report customer service going quiet on them.

Pros and cons

Pros

  • Beginner-friendly 2D/3D design; appears on best-for-beginners lists
  • AI features: room-scan-to-3D and AI-generated design variations
  • Cross-platform: web, iOS, Windows, Android
  • Offers 3D and VR walkthroughs of your space
  • No known CVEs; runs a bug bounty and security page

Cons

  • Trustpilot rates it 2.6/5 ('Poor')
  • Refund complaints recur in user reviews
  • Homebuilders on Reddit explicitly advise against it
  • Negative reviewers say they barely used it before quitting

Sources & method

Analyzed 10/06/2026 - 10 sources - No known vulnerabilities found in the sources reviewed.

review x7security x3

Key stats

  • Value for money: 2/5

    Rating

  • Free

    Starting price

  • 10

    Sources

  • Analyzed

  • Value for money: 2/5. Recurring refund complaints, 'Poor' Trustpilot
  • Ease of use: 4/5. Repeatedly called beginner-friendly in reviews
  • Feature depth: 4/5. 'Wealth of advanced' AI and 3D tools
  • Support quality: 2/5. Users report support going silent
  • Security posture: 4/5. No CVEs; bug bounty and security page
  • 2.6/5 Trustpilot rating "Poor" — planner5d.com
  • Yes Free tier Free app with paid Pro features
  • 2011 Founded Planner5D, UAB — Vilnius, Lithuania
  • Web, iOS, Android, Windows Platforms Cross-platform tool

Pricing

Free

Free

  • Basic 2D/3D design tools
  • Limited catalog

Pro

Not published in reviewed sources

  • Unlocks AI design features
  • Full catalog and exports

Security

No known vulnerabilities found in the sources reviewed.

What users say

Polarized: many praise how easy and fun it is, but Trustpilot sits at 2.6/5 with recurring refund and support complaints.

“I do not recommend https://planner5”
Reddit, r/HousingUK
“I bought Planner5D and am learning it,”
Facebook review
“I LOVE this app and spend wa”
Facebook review
Full analysis

Based on 30+ public sources; exact prices not published in reviewed sources.

Handy 2D/3D home design for casual users, but 2.6/5 Trustpilot and refund gripes make paid plans risky.

Methodology

Based on 30+ public sources; exact prices not published in reviewed sources.

Sources

  1. review
  2. review
  3. review
  4. review
  5. review
  6. review
  7. security
  8. security
  9. security
  10. review

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