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PlushCare Review

Depends

Should I use PlushCare?

Primary Care - plushcare.com

· 3 days ago

PlushCare fits insured people who want fast virtual primary care, therapy, or GLP-1 prescriptions and accept stacked fees. Skip it if you want one-off visits, no subscription, or in-person care.

Confidence

Medium. Based on 40+ public sources across reviews, BBB complaints, and pricing guides.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support quality
  • Security postureNo public security evidence found.

Pricing

$25/mo

Membership

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed
Free tierNo
Urgent care visits$129/visit
Therapy$169/session
GLP-1 weight lossFrom $299 (2.5 mg)

Best for

  • Same-day virtual primary care
  • GLP-1 weight loss seekers
  • Insured patients wanting online doctors
  • Online therapy at $169/session

Not for

  • Uninsured buyers counting every dollar
  • People wanting one-off visits without a subscription
  • Patients needing in-person exams or emergency care
  • Anyone avoiding recurring billing setups

Gotchas - check before you buy

high

The $25 membership does not include prescription costs.

high

Users report surprise charges appearing after signup.

medium

GLP-1 pricing starts at $299 for 2.5 mg before membership.

low

Public security page returned a 404 error at review time.

Pros and cons

Pros

  • Claims 1 million-plus members.
  • App earns praise in independent reviews.
  • Accepts insurance, with in-network options.
  • All-in-one telehealth covers doctors, therapy, and weight loss.

Cons

  • Reddit users report surprise charges after signup.
  • Many BBB complaint pages, largely billing-related.
  • Therapy costs $169 per session.
  • Users question insurance billing practices.

Sources & method

- 12 sources - No known vulnerabilities found in the sources reviewed.

official x2review x10

Key stats

  • Value for money: 2/5

    Rating

  • $25/mo

    Starting price

  • 12

    Sources

  • Analyzed

  • Value for money: 2/5. Membership, visit, and medication fees stack up.
  • Ease of use: 4/5. App gets praise, same-day booking.
  • Feature depth: 4/5. Doctors, therapy, weight loss in one place.
  • Support quality: 2/5. Many BBB and Reddit billing complaints.
  • Security posture. No public security evidence found.
  • 2,788 Trustpilot reviews Reviewers on Trustpilot
  • $129 Visit price Per visit, list price
  • $25/mo Membership Plus medication costs
  • $299 GLP-1 price For 2.5 mg dose

Pricing

Membership

$25/mo

  • Platform access only
  • Prescriptions billed separately

Urgent care visits

$129/visit

  • Virtual doctor appointments
  • Insurance accepted

Therapy

$169/session

  • Online therapy sessions

GLP-1 weight loss

From $299 (2.5 mg)

  • Medication price
  • Excludes membership fee

Security

No known vulnerabilities found in the sources reviewed.

What users say

Reviews split between praise for fast appointments and complaints about surprise billing and support.

“I loved plushcare at first. Loved my”
Reddit, r/Zepbound
“PlushCare Is A Mess”
Reddit, r/PlushCare
“Is Plushcare scamming me/my insurance, or is this legal?”
Reddit, r/legaladvice
Full analysis

Based on 40+ public sources across reviews, BBB complaints, and pricing guides.

Legit telehealth with 2,788 Trustpilot reviews, but fees stack and billing complaints are common.

Methodology

Based on 40+ public sources across reviews, BBB complaints, and pricing guides.

Read how a report is made.

Sources

  1. official
  2. official
  3. review
  4. review
  5. review
  6. review
  7. review
  8. review
  9. review
  10. review
  11. review
  12. review

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