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Procare Solutions Review

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Should I use Procare Solutions?

Procare's child care management software simplifies all of your child care program operations so you can focus on what matters – the children. - procaresoftware.com

· 1 month ago

Buy if you run a child care center that needs billing, attendance, curriculum, and parent apps in one system. Skip it if you're a home provider or small program — it's heavy, and pricing is hidden behind a sales call.

Confidence

Medium. Based on 50+ public sources; most review snippets truncated, no numeric ratings or prices published.

Ratings

  • Value for money
  • Ease of useInsufficient usable evidence in sources
  • Feature depth
  • Support quality
  • Security posture

Pricing

Not disclosed

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed

Best for

  • Multi-site child care centers
  • Centers mixing private-pay and subsidy billing
  • Programs needing parent communication apps
  • Back-office-heavy daycares (tuition, attendance, reporting)

Not for

  • Home daycares with a handful of kids — too heavy, likely overpriced
  • Nannies and sitters — wrong tool entirely
  • Buyers who need upfront pricing before talking to sales

Gotchas - check before you buy

high

Quote-only pricing: you cannot budget until sales calls you back.

medium

If you're on legacy Procare Desktop, ledger transitions mean migration work and vendor notices.

medium

Playground was recently acquired; product lines overlap — confirm exactly which platform and app you're sold.

medium

BBB complaints suggest support escalations happen; test responsiveness before committing.

Pros and cons

Pros

  • Most widely used child care management software
  • Over 40,000 customers
  • All-in-one: billing, attendance, curriculum, parent app
  • 30+ years in market; app past 2M downloads
  • Publishes SOC 2 and trust-center documentation

Cons

  • No public pricing — quote request only
  • Pricing is the biggest debate in buyer groups
  • BBB complaints filed against the company
  • Legacy Desktop ledger transitions forced user action
  • Only 23% of employees would recommend the company

Sources & method

- 17 sources - No known vulnerabilities found in the sources reviewed.

official x4review x7security x3news x3

Key stats

  • Value for money: 2/5

    Rating

  • Not disclosed

    Starting price

  • 17

    Sources

  • Analyzed

  • Value for money: 2/5. Quote-only pricing; cost is users' top debate
  • Ease of use. Insufficient usable evidence in sources
  • Feature depth: 5/5. Broadest suite: billing, attendance, curriculum, multi-center, app
  • Support quality: 2/5. BBB complaint on file; support portal exists
  • Security posture: 4/5. SOC 2 claims, trust center, security staff
  • 40,000+ Customers child care programs
  • 398 G2 reviews filterable by company size
  • 30+ years Track record in child care software
  • Roper Technologies Ownership acquired; formerly TA Associates portfolio

Pricing

Not disclosed

Security

No known vulnerabilities found in the sources reviewed.

What users say

Review listings are plentiful (398 on G2), but cost is the most contested topic among buyers and at least one BBB complaint is on record.

Full analysis

Based on 50+ public sources; most review snippets truncated, no numeric ratings or prices published.

Category leader for child care centers; quote-only pricing and heft make it overkill for small home daycares.

Methodology

Based on 50+ public sources; most review snippets truncated, no numeric ratings or prices published.

Read how a report is made.

Sources

  1. review
  2. review
  3. review
  4. review
  5. review
  6. review
  7. review
  8. Request Procare Pricingprocaresoftware.com
    official
  9. official
  10. official
  11. official
  12. news
  13. news
  14. news
  15. security
  16. SOC 2 Compliance Q&Aprocaresoftware.com
    security
  17. Procare Trust Document Center (SafeBase)procaresolutions.safebase.us
    security

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