VERDICT
Purplle Review
Depends
Should I use Purplle?
Not disclosed - purplle.com
· 1 week ago
Fine for small, cheap beauty hauls if you accept refund and delivery risk. Skip it for high-value orders or if you need dependable customer service.
Categories
Confidence
Medium. Based on 20+ public sources: complaint boards, Reddit, app stores, funding and company news. Review snippets were partially truncated.
Ratings
Pricing
From ₹99
Pay per product
ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed
Best for
- Budget beauty hauls
- Indian shoppers
- Trying drugstore dupes
- App-only deal hunters
Not for
- High-value orders
- Anyone needing reliable refunds
- Deadline-driven gift purchases
- Corporate or bulk buying
Gotchas - check before you buy
high
Refund complaints are the top recurring issue; multiple Voxya cases filed
high
Damaged and missing-item deliveries reported as recently as 2026
medium
Support is slow; users report needing repeated emails for resolution
medium
Guess: ₹99 sale terms and returns during promos are unclear — confirm before large carts
Pros and cons
Pros
- Wide price range, items from ₹99 to ₹599 across makeup and jewelry
- Frequent promos including BOGO and ₹99 flash sales
- Well-funded retailer: $1.3B valuation, backed by Sequoia and Premji Invest
- Broad catalog: makeup, skincare, fragrance, nails, jewelry
Cons
- 1.5/5 rating across 1,300+ PissedConsumer reviews
- Complaints of damaged and missing items in deliveries
- Refunds reportedly not credited; consumers filing formal complaints
- App Store reviewers cite poor customer service
- Reddit threads warn 'Beware of' over unresponsive email support
Sources & method
official x1review x6news x2
Key stats
Value for money: 3/5
Rating
From ₹99
Starting price
9
Sources
Analyzed
- Value for money: 3/5. Deep discounts and ₹99 sales, offset by refund complaints
- Ease of use. No solid evidence either way
- Feature depth. Retailer, not meaningful to score
- Support quality: 1/5. Refund, damage, and missing-item complaints across multiple boards
- Security posture. No breach evidence; no published security page found
- 1.5/5 PissedConsumer rating 1.3K reviews
- From ₹99 Starting price typical items ₹233–₹599
- $1.3B Valuation $180M raise, unicorn (2022)
- 6 reviews Trustpilot reviews very small sample
Pricing
Pay per product
From ₹99
- Lipsticks from ₹249
- Bronzer palettes from ₹233
- Purplle Elite 1-year membership offered
Security
No known vulnerabilities found in the sources reviewed.
No security page found.
What users say
Feedback skews sharply negative on delivery condition, missing items, and refunds, despite the site's popularity for budget beauty shopping.
“Beware of Purplle.com”
“Is purplle a trustable site for buying make up products?”
“Purplle sending damaged item”
Alternatives
Compare Purplle with each alternative.
Nykaa
Larger Indian beauty rival with broader brand coverage
Purplle vs Nykaa
Amazon India
Guess: easier returns and buyer protection on beauty orders
Tira
Guess: Reliance-backed beauty retail, stronger service reputation
Flipkart
Guess: general marketplace with a wide beauty range
Full analysis
Based on 20+ public sources: complaint boards, Reddit, app stores, funding and company news. Review snippets were partially truncated.
Budget Indian beauty e-store: real discounts and range, but a 1.5/5 complaint record on refunds and delivery.
Methodology
Based on 20+ public sources: complaint boards, Reddit, app stores, funding and company news. Review snippets were partially truncated.
Sources
- 1.3K Purplle Reviews - PissedConsumerpurplle.pissedconsumer.comreview
- Beware of Purplle.com - Redditreddit.comreview
- review
- Purplle - Beauty Shopping App - App Store Reviewsapps.apple.comreview
- Purplle Raises $180 Million at a $1.3 Billion Valuationsiliconvalleyinvestclub.comnews
- news
- Purplle.com Trustpilot Reviewstrustpilot.comreview
- Purplle Privacy Policypurplle.comofficial
- Purplle.com employee reviews - AmbitionBoxambitionbox.comreview
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