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Should I use Redcross?

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· 4 days ago

Redcross.org is the American Red Cross, a charity and training provider, not a software product. Donate, give blood, or take a certified class if that is your goal, but expect a 1.9/5 Trustpilot score and frequent fundraising calls.

Confidence

Medium. Based on 24 public sources. This is a nonprofit charity site, not software. Source snippets were truncated, so some quotes are fragments.

Ratings

  • Value for money
  • Ease of use
  • Feature depthNo comparable evidence
  • Support quality
  • Security posture

Pricing

$10 minimum online

Donations

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed
CPR and first aid classesVaries by course and location

Best for

  • Blood donors
  • CPR and first aid certification seekers
  • Disaster relief donors
  • Emergency preparedness volunteers

Not for

  • Teams shopping for software
  • Anyone wanting quiet post-donation treatment
  • Buyers who value responsive customer service
  • People needing fast volunteer onboarding

Gotchas - check before you buy

high

Trustpilot shows 1.9/5 Poor across US, UK, and NZ review pages

high

A 2022 cyberattack on affiliate ICRC exposed data of 515,000 people

medium

Donors report persistent donation calls; one thread asks how to stop the harassment

medium

Course prices vary; one listing shows $85 per seat, so confirm before booking

Pros and cons

Pros

  • Responds to a disaster about every 8 minutes
  • Offers certified CPR, first aid, and workplace safety training
  • Provides financial assistance for military families
  • Has held a US federal charter for over a century
  • Publishes first aid guidelines used by practitioners

Cons

  • Trustpilot rates it 1.9/5, Poor
  • Users report relentless fundraising calls after donating
  • Applicants describe the joining process as needlessly hard
  • Training reviewers report disappointment and missing follow-ups
  • A consumer site lists 280 complaints

Sources & method

- 12 sources - No breach of American Red Cross systems found. A 2022 attack on affiliate ICRC exposed 515,000 records.

official x4review x6security x1news x1
  • ICRC data breach (2022), A January 2022 cyberattack exposed personal data of over 515,000 vulnerable people held by the International Committee of the Red Cross.
  • Italian Red Cross attack (2024), A cyberattack on the Italian Red Cross on January 18, 2024 received public disclosure.

Key stats

  • Value for money: 2/5

    Rating

  • $10 minimum online

    Starting price

  • 12

    Sources

  • Analyzed

  • Value for money: 2/5. Training value questioned in reviews
  • Ease of use: 2/5. Joining described as needlessly hard
  • Feature depth. No comparable evidence
  • Support quality: 2/5. Fundraising calls dominate complaints
  • Security posture: 3/5. Affiliate breached in 2022; no direct breach found
  • 1.9/5 Trustpilot rating Rated Poor on UK and NZ pages
  • $10 Minimum donation Online one-time gift
  • 1881 Founded Over 140 years of operations
  • US$3.29B Annual revenue 2025, per Wikipedia

Pricing

Donations

$10 minimum online

  • One-time or recurring gifts
  • Funds disaster relief

CPR and first aid classes

Varies by course and location

  • Certification courses
  • Online and in-person formats

Security

No breach of American Red Cross systems found.

  • ICRC data breach (2022)A January 2022 cyberattack exposed personal data of over 515,000 vulnerable people held by the International Committee of the Red Cross.⁷
  • Italian Red Cross attack (2024)A cyberattack on the Italian Red Cross on January 18, 2024 received public disclosure.

A 2022 attack on affiliate ICRC exposed 515,000 records.

What users say

User reviews skew negative, centering on relentless fundraising calls, confusing signup, and spotty training follow-through.

“Red Cross calls me more”
Reddit, r/redcross
“I signed up to volunteer”
Worthepenny review
“Sure I hear of problems,”
Reddit, r/redcross
Full analysis

Based on 24 public sources. This is a nonprofit charity site, not software. Source snippets were truncated, so some quotes are fragments.

Not software: it's the American Red Cross charity. Fine for donations or CPR classes, but Trustpilot rates it 1.9/5.

Methodology

Based on 24 public sources. This is a nonprofit charity site, not software. Source snippets were truncated, so some quotes are fragments.

Read how a report is made.

Sources

  1. review
  2. review
  3. review
  4. review
  5. 280 American Red Cross Reviews (PissedConsumer)american-red-cross.pissedconsumer.com
    review
  6. review
  7. security
  8. news
  9. official
  10. official
  11. official
  12. official

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