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VERDICT

Should I use Rent-A-Center?

Rent-to-own furniture, appliances, electronics, and phones without using credit - rentacenter.com

Depends. Worth it only if you have no credit, need an item immediately, and accept paying far more than retail over time. Anyone who can save up or buy used should skip it.

Confidence

Medium. Based on 20+ public sources: Reddit threads, PissedConsumer, Trustpilot, Yelp, California AG records, and Rent-A-Center's own pages. Exact prices were not published in reviewed sources.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support quality
  • Security posture

Pricing

Rent-to-own agreement

Weekly payments — exact amounts not published in reviewed sources

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed

Best for

  • No-credit emergencies
  • Immediate furniture or appliance delivery
  • Trial use before committing to buy

Not for

  • Anyone who can save or buy used
  • Price-sensitive shoppers comparing total costs
  • Buyers expecting new-in-box items
  • Electronics purchases — buy outright instead

Gotchas - check before you buy

high

Guess: total rent-to-own cost far exceeds retail; weekly-payment framing hides the full price.

high

Users report owing more unless the agreement is paid in full.

medium

Used or refurbished stock may be delivered; Amazon-returns goods draw complaints.

medium

RAC Exchange program varies by state; pricing is date-stamped and store-specific.

Pros and cons

Pros

  • No credit needed; rent-to-own without using credit
  • Flexible payments with 6-months same-as-cash ownership option
  • Some customers report easy process and minimal initial payment
  • National RAC Exchange rent-to-own program launched March 2024
  • Wide catalog: furniture, appliances, electronics, phones, smart home security

Cons

  • 2,000+ consumer complaint reviews on PissedConsumer
  • Users report used items delivered under new agreements
  • Users warn to stay away for Amazon-returns purchases
  • Reddit threads call the model a scam or 'too good to be true'

Sources & method

Analyzed 9/27/2026 - 11 sources - A 2012 data breach notification letter is on record with the California Attorney General; the company publishes a product security page; unverified social posts reference a more recent incident.

official x1review x6security x2news x2
  • 2012 data security incident, California AG hosts a Rent-A-Center security and protection notification letter dated April 25, 2012.

Key stats

  • Value for money: 2/5

    Rating

  • Weekly payments — exact amounts not published in reviewed sources

    Starting price

  • 11

    Sources

  • Analyzed

  • Value for money: 2/5. Rent-to-own totals exceed retail; heavy complaint volume
  • Ease of use: 3/5. Easy process reported; claims are brand-curated
  • Feature depth: 3/5. Broad catalog, standard rent-to-own mechanics
  • Support quality: 2/5. 2,000+ complaint reviews signal service problems
  • Security posture: 3/5. 2012 breach notice on file; publishes security page
  • 2K+ PissedConsumer reviews Complaint-focused review site
  • 50 Years in business Celebrated 50th anniversary
  • Not required Credit check Marketed as rent-to-own without using credit

Pricing

Rent-to-own agreement

Weekly payments — exact amounts not published in reviewed sources

  • No credit needed
  • 6-months same-as-cash ownership option
  • 25% off total cost offer promoted on social

Security

A 2012 data breach notification letter is on record with the California Attorney General; the company publishes a product security page; unverified social posts reference a more recent incident.

  • 2012 data security incidentCalifornia AG hosts a Rent-A-Center security and protection notification letter dated April 25, 2012.⁸

What users say

Sentiment is sharply split: brand channels and some customers praise easy approvals and low upfront payments, while thousands of complaint reviews and Reddit threads accuse it of overcharging and delivering used goods.

“I'm in a tight position”
Reddit, r/Frugal
“Easy process and very minimal initial payment”
Facebook customer post via Rent-A-Center
“Stay away from Rent A Center for Amazon returns.”
Reddit, r/cedarcity
Full analysis

Based on 20+ public sources: Reddit threads, PissedConsumer, Trustpilot, Yelp, California AG records, and Rent-A-Center's own pages. Exact prices were not published in reviewed sources.

No-credit rent-to-own: an emergency lifeline, an expensive trap for everyone else. Buy used if you can.

Methodology

Based on 20+ public sources: Reddit threads, PissedConsumer, Trustpilot, Yelp, California AG records, and Rent-A-Center's own pages. Exact prices were not published in reviewed sources.

Sources

  1. review
  2. review
  3. review
  4. 2K Rent A Center Reviews — PissedConsumerrent-a-center.pissedconsumer.com
    review
  5. review
  6. official
  7. security
  8. security
  9. news
  10. news
  11. review

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