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Resos Review

Worth it

Should I use Resos?

Commission-free restaurant booking system. 3,000+ restaurants use Resos to take bookings, cut no-shows, and fill more tables. Free plan to start. - resos.com

· 1 month ago

A strong fit for independent restaurants, cafés, and pop-ups that want commission-free bookings with a real free plan. Not for large groups needing deep integrations, a diner marketplace, or a well-funded vendor.

Confidence

Medium. Based on 20+ public sources; most review snippets were truncated, limiting quote depth.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support qualityOnly marketing claims; no independent evidence
  • Security posture

Pricing

$0

Free plan

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed
Free tierYes
Paid plans and add-onsNot listed in evidence

Best for

  • Independent restaurants and cafés
  • Pop-up restaurants
  • Budget-focused owners avoiding per-cover commissions
  • Small teams wanting simple setup

Not for

  • Large multi-location chains needing deep POS/enterprise integrations
  • Restaurants relying on OpenTable/Resy diner networks for demand
  • High-prepaid-volume venues where the 2% fee compounds
  • Buyers requiring a well-funded vendor with enterprise SLAs

Gotchas - check before you buy

medium

2% transaction fee applies on top of Stripe's card fees for prepaid bookings

medium

Free plan draws you in; paid features and add-ons raise the real bill

medium

Small, minimally funded company — continuity and support-depth risk vs. OpenTable/Resy

low

No dedicated public security page despite GDPR compliance claims

Pros and cons

Pros

  • Zero commission and no cover fees
  • Free plan to start
  • Praised as one of the easiest reservation systems
  • No-show protection and prepayment tools built in
  • Reserve with Google integration included

Cons

  • Charges a 2% transaction fee on prepayments
  • Costs climb as you add features beyond the free plan
  • Tiny vendor with minimal outside funding
  • No public security page

Sources & method

- 11 sources - No known vulnerabilities found in the sources reviewed.

official x3review x6security x1news x1

Key stats

  • Value for money: 4/5

    Rating

  • $0

    Starting price

  • 11

    Sources

  • Analyzed

  • Value for money: 4/5. Zero commission and free start; 2% prepay fee
  • Ease of use: 5/5. Users call it one of the easiest
  • Feature depth: 4/5. Prepayments, no-show protection, feedback, Reserve with Google
  • Support quality. Only marketing claims; no independent evidence
  • Security posture: 3/5. GDPR page and DPA; no public security page
  • 3,000+ Restaurants on platform per Resos marketing
  • $0 Starting price free plan to start
  • 0% Commission zero commission, no cover fees
  • $819.1K Funding per Crunchbase; minimal outside capital

Pricing

Free plan

$0

  • Commission-free bookings
  • Basic reservation tools

Paid plans and add-ons

Not listed in evidence

  • Prepayment add-on (2% transaction fee)
  • No-show and guest feedback add-ons

Security

No known vulnerabilities found in the sources reviewed.

Companies that use it

  • Ceramix Cafe (Horsham)11
Full analysis

Based on 20+ public sources; most review snippets were truncated, limiting quote depth.

Commission-free booking with a real free plan — great for independents; small vendor and 2% prepay fee are the catches.

Methodology

Based on 20+ public sources; most review snippets were truncated, limiting quote depth.

Read how a report is made.

Sources

  1. official
  2. official
  3. official
  4. review
  5. review
  6. review
  7. Resos vs Resy comparisonrestaurantbookingsystem.com
    review
  8. news
  9. review
  10. security
  11. review

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